会议室:和组员谈交付问题,一起定两周改进计划

会议室Kyle · 美国口音 Dana · 美国口音

点「看一看」,Kyle 和 Dana 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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AI角色、对话和声音都由 AI 生成,只用于练习。

这一场在哪里,发生了什么?

周二下午两点,芝加哥一家软件公司的小会议室,你、组员 Kyle 和 HR 的 Dana 三个人

你是开发组组长。组员 Kyle 这个月三次错过交付日期,上周四他的代码还让测试环境停了大约四个小时。今天你约他当面谈,HR 业务伙伴 Dana 在旁边听、做记录。

和谁对话?

Kyle
美国口音。开发工程师,最近一直晚交,有点防御,觉得自己被冤枉
Dana
美国口音。HR 业务伙伴,旁听记录,语气温和,保持中立

你要做到什么?

开场说明不是追责;用具体事实讲清问题;问他有什么困难并认真听;提出两周改进计划(每天站会报进度、合并前必须代码审核);回应他被盯着的顾虑,约好两周后周五上午十点复盘,告诉他有问题随时找你。

这一场轮到你开口 5 次:

  1. 开场定调
  2. 摆事实
  3. 问原因
  4. 提计划
  5. 安抚和约复盘

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Kyle

Hey. So Dana from HR is here too. Should I be worried?

嗨。HR 的 Dana 也来了啊。我是不是该担心了?

听懂:Should I be worried? 我该担心吗

Dana

Not at all, Kyle. I'm just here to take notes. Over to you.

完全不用,Kyle。我只是来做记录的。你来说吧。

听懂:take notes 做记录 · over to you 该你了

轮到你:开场定调

谢谢他来,说明今天聊最近的交付情况,不是追责。

你想说的意思:谢谢你抽时间来。今天想聊聊最近的交付情况,先说清楚,不是来追责的,是想一起把问题解决。

  • 能说清
    Thanks for coming, Kyle. I want to talk about our recent deliveries. This is not about blame. I want to fix it together.
  • 自然
    Thanks for making the time, Kyle. I'd like to talk about how deliveries have been going lately. This isn't about blame, I want to work it out together.
  • 高密度
    Thanks for making the time, Kyle. I just want to check in on how deliveries have been going lately. To be clear, this isn't about blame; it's about working it out together.
值得记住的说法中文
Thanks for making the time谢谢你抽时间比 Thanks for coming 更显尊重
check in on …了解一下……的情况语气轻,不像审问
To be clear, …先说清楚……敏感话题前先定调
working it out together一起把问题解决
Kyle

Okay, I appreciate that. I'm guessing this is about the deadlines. What exactly have you seen?

好,谢谢你这么说。我猜是关于截止日期的事吧。你具体看到了什么?

听懂:I'm guessing 我猜 · What exactly have you seen? 你具体看到了什么

轮到你:摆事实

具体说事实:这个月三个任务晚交(2、3、4 天),上周四代码让测试环境停了约四小时。

你想说的意思:具体说一下:这个月你的三个任务都晚交了,分别晚了 2 天、3 天、4 天。还有上周四你合并的代码让测试环境停了大概四个小时。

  • 能说清
    This month, three of your tasks were late. They were two, three and four days late. Last Thursday, your code stopped the test environment. It was down for about four hours.
  • 自然
    Sure. This month, all three of your tasks came in late, by two, three and four days. And last Thursday's merge took down the test environment for about four hours.
  • 高密度
    Here's what I'm seeing: all three of your tasks this month came in late, by two, three and four days. On top of that, last Thursday's merge took down the test environment for about four hours.
值得记住的说法中文
Here's what I'm seeing我看到的情况是只说事实,不下结论
came in late晚交了
On top of that, …除此之外……
took down the test environment让测试环境宕机take down=把系统弄停
Kyle

Look, I know I've been behind. But the test server going down wasn't all on me. Other changes went in that day too.

听着,我知道我进度落后了。但测试服务器宕机不全怪我,那天还有别的改动也合进去了。

听懂:I've been behind 我进度落后了 · wasn't all on me 不全是我的责任 · went in (代码)合进去了

Dana

Let's not decide who's to blame right now. Maybe this is a good time to hear more from Kyle?

现在先别急着定是谁的错。也许现在是听听 Kyle 怎么说的好时机?

听懂:who's to blame 该怪谁 · hear more from Kyle 多听听 Kyle 的说法

轮到你:问原因

问他是不是遇到了困难,让他慢慢说,你先听。

你想说的意思:我想听听你这边的情况。是不是遇到什么困难了?你慢慢说,我听着。

  • 能说清
    I want to hear your side. Is something making the work hard? Take your time.
  • 自然
    I'd really like to hear your side. Is something getting in the way? Take your time, I'm listening.
  • 高密度
    I'd really like to hear your side of it. Is something getting in the way that I'm not seeing? Take your time, I'm all ears.
值得记住的说法中文
hear your side听听你的说法让对方觉得被尊重
getting in the way妨碍、拖住(工作)比 problem 更温和
Take your time慢慢说,不急
I'm all ears我认真听着口语,表示全神贯注
Kyle

Honestly? Since last month I've been loaned to the billing project, about ten hours a week. But my deadlines never moved.

说实话?从上个月起我被借调到计费项目,每周大概十个小时。但我这边的截止日期一直没变。

听懂:loaned to 被借调到 · billing project 计费项目 · my deadlines never moved 截止日期一直没调整

Dana

Thanks, Kyle, that really helps explain things. So what could help over the next two weeks?

谢谢你,Kyle,这确实解释了很多。那接下来两周,怎么做会有帮助?

听懂:helps explain things 有助于解释情况 · over the next two weeks 接下来两周里

轮到你:提计划

提出两周改进计划:每天站会报进度,合并前必须代码审核;顺便说你会去协调他被借调的时间。

你想说的意思:那我们试一个两周的改进计划:每天站会上简单说一下进度;代码合并前一定要找人审核。另外,你在计费项目上的时间我去协调。

  • 能说清
    Let's try a two-week plan. Give a short update at standup every day. Get a code review before you merge. I'll also talk to billing about your hours.
  • 自然
    Let's try a two-week plan. Give a quick progress update at standup every day, and get a code review before every merge. I'll also sort out your hours on billing.
  • 高密度
    Here's what I'd suggest for the next two weeks: a quick progress update at standup every day, and no merge without a code review. Meanwhile, I'll sort out your hours on the billing project.
值得记住的说法中文
Here's what I'd suggest我的建议是比 You must 柔和,但很明确
a quick progress update简短的进度汇报
no merge without a code review没有代码审核就不合并规则说得短而清楚
sort out …把……理顺、解决
Kyle

Okay. I can live with that. I just don't want to feel like I'm being watched all the time.

好吧,我能接受。我只是不想觉得自己一直被盯着。

听懂:I can live with that 我能接受 · being watched all the time 一直被盯着

Dana

That's a fair point. Let's check in again in two weeks. Friday at ten works for me, if it suits you both.

这个顾虑很合理。我们两周后再碰一次吧。周五上午十点我可以,看你们俩合不合适。

听懂:That's a fair point 你说得有道理 · check in again 再碰一次、再跟进 · if it suits you both 如果你们俩方便的话

轮到你:安抚和约复盘

说清这不是不信任,是团队做法;确认两周后周五上午十点复盘,告诉他有问题随时找你。

你想说的意思:这不是不信任你,团队里大家都应该这么做。两周后的周五上午十点我们再坐下来复盘,这期间有任何问题随时来找我。

  • 能说清
    It's not about trust. The whole team should work this way. Friday at ten in two weeks is fine. If anything comes up, come to me.
  • 自然
    It's not about trust, it's how the whole team should work. Friday at ten in two weeks works for me. If anything comes up before then, just come find me.
  • 高密度
    It's not about trust, it's how the whole team should be working. Let's lock in Friday at ten, two weeks out. And if anything comes up before then, my door's always open.
值得记住的说法中文
It's not about trust这和信不信任无关直接回应对方的顾虑
lock in …把(时间)定下来比 confirm 口语
if anything comes up before then在那之前有什么情况
my door's always open随时来找我管理者常用的暖心说法
Kyle

Alright, that feels fair. Thanks for actually hearing me out.

好,这样感觉公平。谢谢你真的听我把话说完。

听懂:hearing me out 听我把话说完

Dana

Great. I'll send you both a short summary and a calendar invite this afternoon.

很好。我今天下午给你们俩发一份简短的会议纪要和日历邀请。

听懂:summary 总结、纪要 · calendar invite 日历会议邀请

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you say that again?抱歉,能再说一遍吗
Give me a second to think about that.让我想一下
Just to check I understand, you mean …确认一下,你的意思是……
Let me come back to that in a minute.这点我们待会儿再说

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Kyle 和 Dana 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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还可以练哪些场景?

这类对话的常用说法和常见错误,先看指南:怎么演练和老板的难谈话(英文指南)。

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内容来源
开口前 App 里的练习场景「会议室:和组员谈交付问题,一起定两周改进计划」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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