业主会议室:向 HSE 经理口头汇报工伤事故,讲清经过和整改
点「看一看」,Graham 和 Karim 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。
AI角色、对话和声音都由 AI 生成,只用于练习。
这一场在哪里,发生了什么?
上午 9 点,阿布扎比项目现场,业主方的项目会议室
昨天下午项目上一个工人搬钢管时扭伤了脚踝,已经送医,没有大碍。今天上午,业主的 HSE 经理 Graham 要你当面口头汇报经过、处理和整改,监理 Karim 也在场。你不先道歉,先把事实讲清楚。
和谁对话?
- Graham
- 英国口音。业主方 HSE 经理,说话客气但追问细节,只要事实
- Karim
- 埃及口音。监理工程师,务实友好,最关心有没有停工、影不影响进度
你要做到什么?
按顺序讲清:事情经过(时间、在做什么、怎么伤的);现场急救和就医结果;根本原因(通道上没清的碎料);整改措施(今天清完、每天收工前检查通道);回答监理有没有停工的追问。
这一场轮到你开口 5 次:
- 讲经过
- 讲处理
- 讲原因
- 讲整改
- 答停工
全文:这一场怎么说?
中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。
Morning. Thanks for coming in. Karim's here from the consultant team, since this could affect the site programme.
早。谢谢你过来。Karim 代表监理方参加,因为这事可能影响现场进度。
听懂:consultant team 监理方 · site programme 现场进度计划
Morning. I just want a clear picture, then I'll update my daily report.
早。我就想把情况弄清楚,然后更新我的日报。
听懂:a clear picture 清楚的情况 · daily report 日报
Right. So, yesterday's incident. Walk me through it, step by step. What exactly happened?
好。说说昨天的事故吧。一步一步讲,到底发生了什么?
听懂:incident 事故、事件 · Walk me through it 给我从头讲一遍 · step by step 一步一步
轮到你:讲经过
讲清时间、在做什么、怎么受的伤:昨天下午三点,工人搬钢管时在不平的地面扭伤脚踝。
你想说的意思:昨天下午三点,我们一个工人搬钢管的时候,在地面不平的地方扭伤了脚踝。
- 能说清Yesterday at 3 p.m., one of our workers was carrying steel pipes. The ground was uneven. He twisted his ankle.
- 自然Sure. At around three yesterday afternoon, one of our workers was carrying steel pipes and twisted his ankle on some uneven ground.
- 高密度Sure. At about 3 p.m. yesterday, one of our workers was carrying steel pipes, stepped on uneven ground and twisted his ankle.
| 值得记住的说法 | 中文 |
|---|---|
| one of our workers | 我们的一个工人汇报时比 a worker 更清楚是自己这边的人 |
| was carrying steel pipes | 当时在搬钢管过去进行时:出事时正在做的事 |
| twisted his ankle | 扭伤了脚踝 |
| stepped on uneven ground | 踩到不平的地面 |
Okay, that's clear. And what happened next? First aid, hospital, how is the worker doing now?
好,清楚了。然后呢?急救、医院,工人现在怎么样?
听懂:First aid 急救 · how is the worker doing 工人情况怎么样
轮到你:讲处理
说明现场急救、送医,拍片没有骨折,医生让休息三天。
你想说的意思:现场先做了急救,然后马上送医院。拍了片子,没有骨折,休息三天。
- 能说清We gave first aid on site. Then we took him to hospital. The X-ray showed no fracture. The doctor gave him three days' rest.
- 自然We gave first aid on site, then took him straight to hospital. The X-ray showed no fracture, and the doctor's given him three days' rest.
- 高密度First aid was given on site, and we took him straight to hospital. The X-ray showed no fracture, so he's on three days' rest.
| 值得记住的说法 | 中文 |
|---|---|
| First aid was given on site | 现场做了急救被动语态,正式汇报常用 |
| took him straight to hospital | 马上送他去医院英式说法 to hospital 不加 the |
| The X-ray showed no fracture | 拍片显示没有骨折 |
| on three days' rest | 休息三天 |
Good to hear. Now, uneven ground doesn't appear from nowhere. What was actually on that route?
那就好。不过地面不会无缘无故不平。那条通道上到底有什么?
听懂:doesn't appear from nowhere 不会凭空出现 · route 通道、路线
轮到你:讲原因
说出根本原因:那段通道上有没清理的碎料,造成地面不平。
你想说的意思:那段路上有之前留下的碎料,没清掉,所以地面不平。
- 能说清There was leftover debris on that route. It hadn't been cleared, so the ground was uneven.
- 自然There was some leftover debris on that route that hadn't been cleared, so the ground was uneven.
- 高密度Basically, leftover debris on that route hadn't been cleared, which left the ground uneven.
| 值得记住的说法 | 中文 |
|---|---|
| leftover debris | 遗留的碎料 |
| hadn't been cleared | 一直没清理过去完成时:出事前就该清而没清 |
| which left the ground uneven | 导致地面不平用 which 把原因和结果连成一句 |
Frankly, that's a housekeeping failure. Who checks that route, and how often? What are you changing?
说实话,这是现场整理没做好。谁负责检查那条通道,多久查一次?你们要怎么改?
听懂:Frankly 坦白说 · housekeeping 现场整理清洁(工地常用词)
轮到你:讲整改
说明整改:碎料今天清完,以后每天收工前由主管检查通道。
你想说的意思:今天就清完。以后每天收工前,由我们的主管检查所有通道。
- 能说清We're clearing it today. From now on, our supervisor will check the routes every day before we finish.
- 自然We're clearing it today, and from now on our supervisor will check the access routes every day before we knock off.
- 高密度We're clearing it today, and going forward, our supervisor will walk the access routes every day before we knock off.
| 值得记住的说法 | 中文 |
|---|---|
| We're clearing it today | 今天就在清现在进行时表示已经安排好的事 |
| going forward | 今后比 in the future 更像职场说法 |
| walk the access routes | 把通道走一遍检查walk 在这里是“巡查” |
| before we knock off | 收工前knock off=下班收工,很口语 |
Fine. Whatever you put in place, I want it in writing, with a name and a signature each day.
行。不管你们定什么措施,我要书面的,每天都要有人名和签字。
听懂:put in place 落实、建立(措施) · in writing 书面的 · signature 签字
One question from my side. Did you stop work in that area? And is the route clear now?
我这边问一句。那片区域停工了吗?通道现在清干净了吗?
听懂:from my side 我这边 · stop work 停工
轮到你:答停工
回答监理:那片区域没有停工;碎料今天中午前清完。
你想说的意思:没有,那片区域没停工。碎料今天中午之前全部清完。
- 能说清No, that area kept working. The debris will be cleared before noon today.
- 自然No, work in that area didn't stop. The debris will be fully cleared before noon today.
- 高密度No, that area kept working. We'll have the debris fully cleared before noon today.
| 值得记住的说法 | 中文 |
|---|---|
| kept working | 一直在干活、没停工 |
| fully cleared | 全部清完 |
| before noon today | 今天中午之前给出明确时间,对方最放心 |
Okay, noted. I'll put that in today's report. Please send me photos of the route once it's done.
好,记下了,我写进今天的日报。弄完后请把通道的照片发给我。
听懂:noted 记下了 · once it's done 弄完之后
Last thing. Send me the written incident report by noon tomorrow, with the hospital note attached.
最后一件事。明天中午前把书面事故报告发我,附上医院的诊断证明。
听懂:incident report 事故报告 · hospital note 医院证明 · attached 附上
And run a short toolbox talk with that crew tomorrow morning. Thanks for keeping it to the facts.
还有,明早给那个班组开个简短的班前安全会。谢谢你只讲事实。
听懂:toolbox talk 班前安全短会 · crew 班组 · keeping it to the facts 只讲事实
没听清、卡住时怎么接?
这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。
| 英文 | 中文 |
|---|---|
| Sorry, could you repeat the question? | 抱歉,能再问一遍吗 |
| Let me check that and get back to you today. | 我核实一下,今天回复您 |
| Just to make sure I understand, you mean …? | 确认一下,您是说……? |
| Give me a second to check my notes. | 稍等,我看一下记录 |
在开口前练这一场
读过一遍,再开口说一遍:在开口前打开这一场,Graham 和 Karim 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。
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还可以练哪些场景?
- 业主会议室:用书面记录说清延误,争取两周工期延长英国、阿联酋口音
- 开发商会议室:投标澄清会,讲清报价、守住价格英国、爱尔兰口音
- 项目会议室:按合同罚款,顶住求情,要到整改计划印度、菲律宾口音
- 工地办公室:讲清设计变更的加价和延期,争取业主签变更单英国、爱尔兰口音
- 工地巡查:带业主和投资方走现场,讲清外墙延误和追赶计划英国、新加坡口音
- 工地办公室:应对劳工检查,说清许可问题和整改安排阿联酋、英国口音
这页是怎么写的?
- 内容来源
- 开口前 App 里的练习场景「业主会议室:向 HSE 经理口头汇报工伤事故,讲清经过和整改」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
- AI 的使用
- 角色、对话和声音都由 AI 生成。
- 更新记录
- 2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。