业主会议室:向 HSE 经理口头汇报工伤事故,讲清经过和整改

业主会议室Graham · 英国口音 Karim · 埃及口音

点「看一看」,Graham 和 Karim 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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AI角色、对话和声音都由 AI 生成,只用于练习。

这一场在哪里,发生了什么?

上午 9 点,阿布扎比项目现场,业主方的项目会议室

昨天下午项目上一个工人搬钢管时扭伤了脚踝,已经送医,没有大碍。今天上午,业主的 HSE 经理 Graham 要你当面口头汇报经过、处理和整改,监理 Karim 也在场。你不先道歉,先把事实讲清楚。

和谁对话?

Graham
英国口音。业主方 HSE 经理,说话客气但追问细节,只要事实
Karim
埃及口音。监理工程师,务实友好,最关心有没有停工、影不影响进度

你要做到什么?

按顺序讲清:事情经过(时间、在做什么、怎么伤的);现场急救和就医结果;根本原因(通道上没清的碎料);整改措施(今天清完、每天收工前检查通道);回答监理有没有停工的追问。

这一场轮到你开口 5 次:

  1. 讲经过
  2. 讲处理
  3. 讲原因
  4. 讲整改
  5. 答停工

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Graham

Morning. Thanks for coming in. Karim's here from the consultant team, since this could affect the site programme.

早。谢谢你过来。Karim 代表监理方参加,因为这事可能影响现场进度。

听懂:consultant team 监理方 · site programme 现场进度计划

Karim

Morning. I just want a clear picture, then I'll update my daily report.

早。我就想把情况弄清楚,然后更新我的日报。

听懂:a clear picture 清楚的情况 · daily report 日报

Graham

Right. So, yesterday's incident. Walk me through it, step by step. What exactly happened?

好。说说昨天的事故吧。一步一步讲,到底发生了什么?

听懂:incident 事故、事件 · Walk me through it 给我从头讲一遍 · step by step 一步一步

轮到你:讲经过

讲清时间、在做什么、怎么受的伤:昨天下午三点,工人搬钢管时在不平的地面扭伤脚踝。

你想说的意思:昨天下午三点,我们一个工人搬钢管的时候,在地面不平的地方扭伤了脚踝。

  • 能说清
    Yesterday at 3 p.m., one of our workers was carrying steel pipes. The ground was uneven. He twisted his ankle.
  • 自然
    Sure. At around three yesterday afternoon, one of our workers was carrying steel pipes and twisted his ankle on some uneven ground.
  • 高密度
    Sure. At about 3 p.m. yesterday, one of our workers was carrying steel pipes, stepped on uneven ground and twisted his ankle.
值得记住的说法中文
one of our workers我们的一个工人汇报时比 a worker 更清楚是自己这边的人
was carrying steel pipes当时在搬钢管过去进行时:出事时正在做的事
twisted his ankle扭伤了脚踝
stepped on uneven ground踩到不平的地面
Graham

Okay, that's clear. And what happened next? First aid, hospital, how is the worker doing now?

好,清楚了。然后呢?急救、医院,工人现在怎么样?

听懂:First aid 急救 · how is the worker doing 工人情况怎么样

轮到你:讲处理

说明现场急救、送医,拍片没有骨折,医生让休息三天。

你想说的意思:现场先做了急救,然后马上送医院。拍了片子,没有骨折,休息三天。

  • 能说清
    We gave first aid on site. Then we took him to hospital. The X-ray showed no fracture. The doctor gave him three days' rest.
  • 自然
    We gave first aid on site, then took him straight to hospital. The X-ray showed no fracture, and the doctor's given him three days' rest.
  • 高密度
    First aid was given on site, and we took him straight to hospital. The X-ray showed no fracture, so he's on three days' rest.
值得记住的说法中文
First aid was given on site现场做了急救被动语态,正式汇报常用
took him straight to hospital马上送他去医院英式说法 to hospital 不加 the
The X-ray showed no fracture拍片显示没有骨折
on three days' rest休息三天
Graham

Good to hear. Now, uneven ground doesn't appear from nowhere. What was actually on that route?

那就好。不过地面不会无缘无故不平。那条通道上到底有什么?

听懂:doesn't appear from nowhere 不会凭空出现 · route 通道、路线

轮到你:讲原因

说出根本原因:那段通道上有没清理的碎料,造成地面不平。

你想说的意思:那段路上有之前留下的碎料,没清掉,所以地面不平。

  • 能说清
    There was leftover debris on that route. It hadn't been cleared, so the ground was uneven.
  • 自然
    There was some leftover debris on that route that hadn't been cleared, so the ground was uneven.
  • 高密度
    Basically, leftover debris on that route hadn't been cleared, which left the ground uneven.
值得记住的说法中文
leftover debris遗留的碎料
hadn't been cleared一直没清理过去完成时:出事前就该清而没清
which left the ground uneven导致地面不平用 which 把原因和结果连成一句
Graham

Frankly, that's a housekeeping failure. Who checks that route, and how often? What are you changing?

说实话,这是现场整理没做好。谁负责检查那条通道,多久查一次?你们要怎么改?

听懂:Frankly 坦白说 · housekeeping 现场整理清洁(工地常用词)

轮到你:讲整改

说明整改:碎料今天清完,以后每天收工前由主管检查通道。

你想说的意思:今天就清完。以后每天收工前,由我们的主管检查所有通道。

  • 能说清
    We're clearing it today. From now on, our supervisor will check the routes every day before we finish.
  • 自然
    We're clearing it today, and from now on our supervisor will check the access routes every day before we knock off.
  • 高密度
    We're clearing it today, and going forward, our supervisor will walk the access routes every day before we knock off.
值得记住的说法中文
We're clearing it today今天就在清现在进行时表示已经安排好的事
going forward今后比 in the future 更像职场说法
walk the access routes把通道走一遍检查walk 在这里是“巡查”
before we knock off收工前knock off=下班收工,很口语
Graham

Fine. Whatever you put in place, I want it in writing, with a name and a signature each day.

行。不管你们定什么措施,我要书面的,每天都要有人名和签字。

听懂:put in place 落实、建立(措施) · in writing 书面的 · signature 签字

Karim

One question from my side. Did you stop work in that area? And is the route clear now?

我这边问一句。那片区域停工了吗?通道现在清干净了吗?

听懂:from my side 我这边 · stop work 停工

轮到你:答停工

回答监理:那片区域没有停工;碎料今天中午前清完。

你想说的意思:没有,那片区域没停工。碎料今天中午之前全部清完。

  • 能说清
    No, that area kept working. The debris will be cleared before noon today.
  • 自然
    No, work in that area didn't stop. The debris will be fully cleared before noon today.
  • 高密度
    No, that area kept working. We'll have the debris fully cleared before noon today.
值得记住的说法中文
kept working一直在干活、没停工
fully cleared全部清完
before noon today今天中午之前给出明确时间,对方最放心
Karim

Okay, noted. I'll put that in today's report. Please send me photos of the route once it's done.

好,记下了,我写进今天的日报。弄完后请把通道的照片发给我。

听懂:noted 记下了 · once it's done 弄完之后

Graham

Last thing. Send me the written incident report by noon tomorrow, with the hospital note attached.

最后一件事。明天中午前把书面事故报告发我,附上医院的诊断证明。

听懂:incident report 事故报告 · hospital note 医院证明 · attached 附上

Graham

And run a short toolbox talk with that crew tomorrow morning. Thanks for keeping it to the facts.

还有,明早给那个班组开个简短的班前安全会。谢谢你只讲事实。

听懂:toolbox talk 班前安全短会 · crew 班组 · keeping it to the facts 只讲事实

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you repeat the question?抱歉,能再问一遍吗
Let me check that and get back to you today.我核实一下,今天回复您
Just to make sure I understand, you mean …?确认一下,您是说……?
Give me a second to check my notes.稍等,我看一下记录

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Graham 和 Karim 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「业主会议室:向 HSE 经理口头汇报工伤事故,讲清经过和整改」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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