业主会议室:用书面记录说清延误,争取两周工期延长

业主会议室Fiona · 英国口音 Khalid · 阿联酋口音

点「看一看」,Fiona 和 Khalid 就在这里把这一场演一遍;轮到你开口的 4 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

工作日上午 10 点,迪拜一栋在建办公楼项目,业主方的现场会议室

项目比合同完工日期晚了三周,业主准备按三周扣延误罚款。你代表总包来开会,对面是业主的合同经理 Fiona(英国人,很强硬)和项目总监 Khalid(阿联酋人,想今天就了结)。

和谁对话?

Fiona
英国口音。业主方合同经理,强硬,凡事要看书面记录
Khalid
阿联酋口音。业主方项目总监,务实,想今天就把事情了结

你要做到什么?

承认一周是自己的责任;用书面记录说明另外两周来自图纸晚发和大堂变更;说明延期通知是按合同时限发出的;提出先批两周延期、罚款按一周算,下周一前交完整延期申请,争取当场谈定。

这一场轮到你开口 4 次:

  1. 先认一周
  2. 摆出记录
  3. 说通知
  4. 提方案

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Khalid

Thanks for coming in. I want this settled today if we can. Fiona, please go ahead.

谢谢你过来。能的话我想今天就把这事了结。Fiona,你先说吧。

听懂:settled 了结、解决 · go ahead 开始说吧

Fiona

The project is three weeks behind the agreed completion date. We intend to apply delay damages for all three weeks. What's your position?

项目比约定的完工日期晚了三周。我们打算按三周全部扣延误罚款。你方立场是什么?

听懂:completion date 完工日期 · delay damages 延误罚款(误期赔偿) · What's your position? 你方的立场是什么

轮到你:先认一周

主动承认三周里有一周是自己的原因,但表明另外两周不是。

你想说的意思:三周里确实有一周是我们自己的原因,这个我们认。但另外两周不是我们造成的。

  • 能说清
    One week of that is our fault. We accept it. But the other two weeks are not our delay.
  • 自然
    To be fair, one week of that is on us, and we accept it. But the other two weeks aren't our delay.
  • 高密度
    To be fair, one week of that is on us, and we accept it. The other two weeks, though, are a different story.
值得记住的说法中文
To be fair, …说句公道话……先让一步,显得讲理
is on us是我们的责任比 is our fault 更口语、更大方
we accept it我们认
Khalid

Okay, thank you. But Fiona's number is three weeks. Where does the rest of the time come from, in your view?

好,谢谢。不过 Fiona 说的是三周。在你看来,剩下的时间是怎么来的?

听懂:the rest of the time 剩下的时间 · in your view 在你看来

轮到你:摆出记录

说明另外两周来自图纸晚发十天和大堂变更,两件事都有书面记录。

你想说的意思:有两件事:图纸晚发了十天,然后又有大堂的变更。这两件都有书面记录。

  • 能说清
    Two things. The drawings came ten days late. Then the lobby changed. Both are on record, in writing.
  • 自然
    Two things. The drawings were issued ten days late, and then the lobby change came in. Both are on record, in writing.
  • 高密度
    Two things: the drawings were issued ten days late, and on top of that there was the lobby change. Both are on record, in writing.
值得记住的说法中文
were issued … late晚发了……图纸、文件“发出”常用 issue
on top of that除此之外、再加上
on record有记录在案谈索赔时很有分量
in writing书面的
Fiona

I've seen the drawing register. But a claim only counts with proper notice. Did you give us notice on time?

图纸收发登记表我看过了。但索赔要有正式通知才算数。你们按时通知我们了吗?

听懂:drawing register 图纸收发登记表 · proper notice 正式通知 · on time 按时

轮到你:说通知

说明延期通知是在合同规定的时限内发出的,可以提供带日期的信函。

你想说的意思:发了。我们的延期通知是在合同规定的时限内发出的,带日期的信函我可以提供。

  • 能说清
    Yes, we did. We sent the extension notice on time. It was within the contract time limit.
  • 自然
    Yes, we did. We sent the extension notice within the contract time limit. I'm happy to share the dated letters.
  • 高密度
    We did. Our extension notice went out well within the contract time limit, and I'm happy to share the dated letters.
值得记住的说法中文
extension notice延期通知
within the … time limit在……时限内不用报条款号,说时限就够
went out(信函)发出去了比 was sent 口语
I'm happy to share …我很乐意提供……主动给证据,语气自信
Fiona

Even so, some late drawings were for floors where your team was already behind. And any full claim must reach us by Monday.

即便如此,有些晚发的图纸对应的楼层,你们本来就已经落后了。还有,任何完整的索赔申请都必须在周一前送到我们这里。

听懂:Even so 即便如此 · already behind 本来就已经落后 · full claim 完整的(延期)申请

Khalid

Fiona, I don't want this going on for months. What would you propose for the two weeks in dispute?

Fiona,我不想这事拖上几个月。有争议的这两周,你建议怎么处理?

听懂:going on for months 拖上几个月 · in dispute 有争议的

轮到你:提方案

先回应“本来就落后”的说法,再提出:先批两周延期,罚款按一周算,下周一前交完整延期申请。

你想说的意思:我们的记录显示那两周和我们自己的延误没有重叠。我建议先批两周延期,罚款按一周算,下周一前我们把完整的延期申请交给你们。

  • 能说清
    Our records show no overlap. Please approve two weeks now. Charge damages for one week. We'll send the full claim by Monday.
  • 自然
    Our records show no real overlap. So how about two weeks' extension now, damages for one week, and we'll have the full claim with you by Monday?
  • 高密度
    Our records show no real overlap. What I'd suggest is this: approve the two weeks now, apply damages for one week only, and we'll have the full claim with you by Monday.
值得记住的说法中文
Our records show …我们的记录显示……用记录说话,不和对方争观点
What I'd suggest is this:我的建议是这样的:提方案前先停一下,显得有条理
damages for one week罚款按一周算
we'll have … with you by …我们会在……前把……交给你们比 we will send 更像承诺
Khalid

That sounds reasonable to me, as long as the documents are complete. Fiona?

我觉得挺合理,只要文件齐全。Fiona,你看呢?

听懂:as long as 只要 · complete 齐全的

Fiona

Fine. Two weeks' extension, subject to our review of the full claim. Damages for one week only. And the claim by Monday, five p.m.

行。延期两周,以我们审核完整申请为前提。罚款只按一周。完整申请周一下午五点前交。

听懂:subject to our review 以我们的审核为前提 · five p.m. 下午五点

Khalid

Good. Fiona will put this in the minutes and send them to you today.

好。Fiona 会把这些写进会议纪要,今天发给你。

听懂:minutes 会议纪要

Fiona

If the claim arrives late, the three weeks stand. I'd rather not be back here, so please don't miss Monday.

申请要是晚交,三周罚款照扣。我不想再开一次这种会,所以周一别错过。

听懂:the three weeks stand 三周罚款照旧执行 · I'd rather not 我不太想

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you repeat that last point?抱歉,最后那点能再说一遍吗
Let me check the records and come back to you.我查一下记录再回复您
Just to make sure I understand, …我确认一下我理解得对不对……
Give me a moment to find the letter.稍等,我找一下那封函

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Fiona 和 Khalid 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「业主会议室:用书面记录说清延误,争取两周工期延长」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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