工地办公室:讲清设计变更的加价和延期,争取业主签变更单

工地办公室Graham · 英国口音 Clare · 爱尔兰口音

点「看一看」,Graham 和 Clare 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

周三上午十点,曼彻斯特一个三层办公楼改造项目的工地办公室,桌上摊着图纸

业主突然想把二楼(英式叫 first floor)的开放办公区改成四间带隔音的会议室,还不想推迟交房。你是总包项目经理,今天当面跟强势的业主代表 Graham 和业主请的造价顾问 Clare 谈这个变更。

和谁对话?

Graham
英国口音。业主代表,强势急躁,只想不加钱不延期
Clare
爱尔兰口音。业主请的造价顾问,冷静,逐项核对数字

你要做到什么?

先确认改动范围;报出加价 48,000 英镑和主要构成;说明要多 3 周及原因;提出用现货标准门的折中方案(41,000 英镑、只延 1 周);请业主本周五前签变更单,签了下周一就订材料。

这一场轮到你开口 5 次:

  1. 确认范围
  2. 报价
  3. 说延期
  4. 给折中方案
  5. 要签变更单

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Graham

Morning. I'll keep this short. The board wants the open-plan area on the first floor changed, and quickly.

早。我长话短说。董事会想把二楼的开放办公区改掉,而且要快。

听懂:open-plan area 开放式办公区 · first floor (英式)二楼,地面层往上一层

Clare

Before we talk money, let's agree on the scope. Can you tell us how you understand the change?

谈钱之前,先把范围对清楚。说说你对这个改动的理解?

听懂:scope 工作范围 · how you understand the change 你怎么理解这个改动

轮到你:确认范围

先确认改动内容:二楼开放区改成四间带隔音的会议室。

你想说的意思:我先确认一下:是把二楼的开放办公区改成四间带隔音的独立会议室,对吧?

  • 能说清
    So you want four meeting rooms on the first floor. They must be soundproof. Is that right?
  • 自然
    Just to confirm, you want the open-plan area on the first floor turned into four soundproof meeting rooms. Have I got that right?
  • 高密度
    Just to confirm the scope: the whole open-plan area on the first floor is turned into four soundproof meeting rooms, fully closed off. Have I got that right?
值得记住的说法中文
Just to confirm …确认一下……开会时先对齐范围的常用开头
open-plan area on the first floor二楼开放办公区英国的 first floor 是中国说的二楼
turned into …改成……
four soundproof meeting rooms四间隔音会议室
Have I got that right?我理解得对吗比 Is that right 更口语
Graham

Right. Proper rooms, people can't hear each other, and the handover date stays the same. So, what's it going to cost?

对。像样的房间,互相听不见,交房日期不变。那么,要花多少钱?

听懂:handover date 交房日期 · what's it going to cost 要花多少钱

轮到你:报价

报出加价 48,000 英镑,说明主要花在隔墙、隔音门和新增空调风管上。

你想说的意思:这个改动要增加 48,000 英镑,主要是隔墙、隔音门,还有新加的空调风管。

  • 能说清
    It will cost £48,000 more. That's for new walls, soundproof doors and new air con ducts.
  • 自然
    The extra cost comes to £48,000. That's mainly the partition walls, the soundproof doors and new ductwork for the air con.
  • 高密度
    All in, we're looking at an extra £48,000. The bulk of that is partition walls, soundproof doors and new ductwork for the air con.
值得记住的说法中文
comes to …总共是……报总价的自然说法
we're looking at …大概要……报价、报工期都能用
The bulk of that is …大头是……
partition walls隔墙
new ductwork新增风管
Clare

I'll need a full breakdown, line by line, so I can check each item against current rates.

我需要一份完整明细,逐项列出,我好按现行单价逐项核对。

听懂:breakdown 费用明细 · line by line 逐项 · current rates 现行单价

Graham

Fine, Clare will check the numbers. But time matters more. You can still hand over on the twenty-eighth of June, can't you?

行,数字让 Clare 去核。但时间更要紧。6 月 28 日还是能交房的,对吧?

听懂:check the numbers 核对数字 · hand over 交房

轮到你:说延期

如实说明要多 3 周:隔音门要定做,交货期 4 周。

你想说的意思:恐怕不行。要多 3 周,因为隔音门得定做,交货期要 4 周。

  • 能说清
    I'm afraid not. It adds three weeks. The soundproof doors are made to order. They take four weeks.
  • 自然
    I'm afraid not. It adds three weeks, because the soundproof doors are made to order and the lead time is four weeks.
  • 高密度
    I'm afraid not. Realistically, it pushes handover back three weeks, because the soundproof doors are made to order, with a four-week lead time.
值得记住的说法中文
I'm afraid not.恐怕不行比直接说 No 客气
It adds three weeks要多三周
pushes … back把……往后推
made to order定做
lead time交货期采购、工程里的常用词
Graham

That doesn't work. Our staff move in at the start of July. I can't take a delay back to the board.

这不行。我们的员工七月初就要搬进来。我没法拿着延期回去跟董事会交代。

听懂:move in 搬进来 · take a delay back to the board 拿着延期去向董事会汇报

Clare

Hold on. What's actually driving the delay? If some items are made to order, could you use ones already in stock?

等一下。延期到底卡在哪?如果有些东西要定做,能不能用现货?

听懂:driving the delay 造成延期的原因 · in stock 有现货

轮到你:给折中方案

提出折中:先用现货标准门,费用降到 41,000 英镑、只延 1 周,以后再换隔音门。

你想说的意思:有个办法:先装现货的标准门,费用降到 41,000 英镑,只延 1 周,以后再换成隔音门。

  • 能说清
    Yes. We can fit standard doors from stock for now. Then it's £41,000 and one week. Later we change to soundproof doors.
  • 自然
    Yes, one way round it is to fit standard doors from stock for now. That brings it down to £41,000 and just one week. We swap in the soundproof doors later.
  • 高密度
    One way round it is to fit off-the-shelf standard doors for now. That brings it down to £41,000 with just a one-week delay, and we swap in the soundproof doors later.
值得记住的说法中文
One way round it is …有个变通办法是……提折中方案的好开头
off-the-shelf现货的、标准的
for now暂时先
brings it down to …把(价钱)降到……
swap in …换上……
Clare

Stock items may not block as much sound, mind. And any later upgrade needs its own price, agreed in writing.

不过现货的隔音效果可能差一些。而且以后升级更换要单独报价,书面确认。

听懂:block as much sound 隔音效果一样好 · upgrade 升级更换 · agreed in writing 书面确认

Graham

I can live with that for a few months. So what do you need from me to get this moving?

几个月的话我能接受。那你需要我做什么,才能把事情推起来?

听懂:I can live with that 我能接受 · get this moving 让事情启动

轮到你:要签变更单

按合同说明必须有签字的变更单才能动工;请业主周五前签,签了下周一就订材料。

你想说的意思:按合同,没有签字的变更单我们不能动工。请您这周五前签好,签了我们下周一一早就开始订材料。

  • 能说清
    Under the contract, we need a signed variation first. Please sign it by Friday. Then we order materials on Monday.
  • 自然
    Under the contract, we can't start without a signed variation. Could you sign it by Friday? Once it's signed, we'll start ordering materials on Monday.
  • 高密度
    Under the contract, we can't start without a signed variation. If you can sign it off by Friday, we'll start ordering materials first thing Monday.
值得记住的说法中文
Under the contract, …按照合同……搬出合同,语气不硬
a signed variation签好字的变更单英国工程合同里变更单叫 variation
Once it's signed, …一签好……
sign it off签字批准
first thing Monday周一一早
Graham

Right. Send the paperwork over today. If Clare's happy with the figures, I'll sign it this week.

好。今天把文件发过来。只要 Clare 认可数字,我这周就签。

听懂:paperwork 文件、单据 · figures 数字、金额

Clare

I'll go through it tomorrow and come back to you with any questions. Thanks.

我明天过一遍,有问题再找你。谢谢。

听懂:come back to you 回头再联系你

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you say that again a bit slower?抱歉,能慢一点再说一遍吗
Let me check the figures and get back to you today.我核一下数字,今天回复你们
Just to be clear, are you asking about cost or time?确认一下,您问的是费用还是工期
Give me a second to look at the drawing.稍等,我看一下图纸

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Graham 和 Clare 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「工地办公室:讲清设计变更的加价和延期,争取业主签变更单」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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