酒店工地巡场:答应改吊顶,先要书面变更指令

酒店工地巡场Khalid · 卡塔尔口音 Claire · 法国口音

点「看一看」,Khalid 和 Claire 就在这里把这一场演一遍;轮到你开口的 4 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

周三上午 10 点,多哈一个在建五星级酒店项目,业主代表在大堂现场巡视

多哈的酒店项目快到收尾阶段,业主代表 Khalid 着急三月开业。他今天巡视大堂时,觉得吊顶太低,口头要求调高 30 厘米,还想让你们明天就开始改。业主的设计顾问 Claire 也在场,她很在意大堂最后的效果。

和谁对话?

Khalid
卡塔尔口音。业主代表,着急三月开业,想口头说了就开工
Claire
法国口音。业主的设计顾问,很在意大堂效果和灯具位置

你要做到什么?

答应可以改,但先要书面变更指令;讲清已装的龙骨要拆、机电管线要移;说清工期大约多十天,费用三天内报过来;顶住“口头说了就算”的压力:拿到书面指令前这一区先停,其他区照常干。

这一场轮到你开口 4 次:

  1. 先要书面
  2. 讲改动量
  3. 讲工期费用
  4. 先停这区

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Khalid

Good morning. I've just walked the lobby, and honestly, this ceiling feels too low for a five-star hotel.

早上好。我刚在大堂走了一圈,说实话,这个吊顶对五星级酒店来说太低了。

听懂:walked the lobby 在大堂走了一圈 · ceiling 吊顶、天花

Claire

I agree. With the big chandelier in the middle, we need more height. Thirty centimetres would change everything.

我同意。中间要挂大吊灯,需要更高的空间。高三十厘米,效果会完全不同。

听懂:chandelier 枝形大吊灯 · Thirty centimetres 三十厘米

Khalid

So let's raise it thirty centimetres. Can your team start the change tomorrow morning?

那就调高三十厘米。你们团队明天上午能开始改吗?

听懂:raise it 把它调高 · start the change 开始改

轮到你:先要书面

答应可以改,但说清楚:按合同要先有书面变更指令。

你想说的意思:可以改,但我们需要书面的变更指令。

  • 能说清
    Yes, we can do that. But we need a written change order first.
  • 自然
    Sure, we can do that. But under the contract, we need a written change order first.
  • 高密度
    We can certainly do that, but under the contract, we'll need a written change order before we start.
值得记住的说法中文
We can certainly do that这个我们肯定能做先答应,再提条件,对方更容易接受
under the contract按合同规定把要求归到合同上,不显得是你个人刁难
a written change order书面变更指令
before we start在开工之前
Claire

Wait, before we decide, what does this change involve on site? Is it a big job?

等一下,决定之前想问问,这个改动在现场要动哪些东西?工程量大吗?

听懂:involve 涉及、牵扯到 · on site 在现场

轮到你:讲改动量

说清楚:已经装好的龙骨要拆,上面的机电管线也要移。

你想说的意思:已经装好的龙骨要拆,机电管线也要移。

  • 能说清
    Half the ceiling frame is already up. We must take it down. The MEP lines must move too.
  • 自然
    Half the ceiling frame is already in, so we'd have to take it down. The MEP lines would need moving too.
  • 高密度
    Half the ceiling frame is already in, so it'd have to come down, and the MEP lines above it would need moving as well.
值得记住的说法中文
ceiling frame吊顶龙骨也可以说 ceiling grid
is already in已经装好了工地上说“装上了”很常用
have to come down得拆下来比 remove 更口语
the MEP lines机电管线MEP=机械、电气、给排水
would need moving需要挪位置
Claire

I see. The lights and sprinkler heads also have to line up with my design. They can't just go anywhere.

明白。灯具和喷淋头也得跟我的设计对齐,不能随便放。

听懂:sprinkler heads 消防喷淋头 · line up with 跟……对齐

Khalid

Fine, fine. But we open in March. How much time does this add, and how much will it cost?

好吧好吧。但我们三月要开业。这会多出多少时间,要花多少钱?

听懂:we open in March 我们三月开业 · How much time does this add 会多出多少时间

轮到你:讲工期费用

说清影响:工期大约多十天,费用三天内报过去。

你想说的意思:工期大约多十天,费用我们三天内报过来。

  • 能说清
    It will add about ten days. We will send the cost within three days.
  • 自然
    It'll add about ten days to the schedule. We'll send you the cost within three days.
  • 高密度
    Realistically, we're looking at about ten extra days, and we'll get the cost over to you within three days.
值得记住的说法中文
add about ten days to the schedule工期多大约十天
we're looking at …估计要……说预估时间或费用很自然
get the cost over to you把费用报给您get sth over to sb=发给某人
within three days三天之内within 比 in 更明确是“不超过”
Khalid

Every day matters to us. Look, I'm telling you now, in front of everyone. Isn't my word enough to start?

每一天对我们都很重要。你看,我现在当着大家的面跟你说了,我说的话还不够开工吗?

听懂:Every day matters 每一天都很重要 · Isn't my word enough 我说了还不算吗

轮到你:先停这区

客气但坚持:拿到书面指令前,大堂吊顶这一区先停,其他区照常施工。

你想说的意思:我理解您着急。但拿到书面指令之前,这一区先停,其他区照常。

  • 能说清
    I understand. But until the written order comes, we stop this area. Other areas go on as normal.
  • 自然
    I understand the rush. But until the written order comes through, we'll put this area on hold. Everything else carries on as normal.
  • 高密度
    I totally get the rush, but until the written order comes through, we'll put this area on hold. The rest of the site carries on as normal.
值得记住的说法中文
I totally get the rush我完全理解您着急先接住对方情绪,再坚持立场
until the written order comes through在书面指令下来之前come through=(批文、指令)下来
put this area on hold这一区先暂停on hold 比 stop 柔和,表示只是暂停
carries on as normal照常进行
Claire

Khalid, I think that's fair. I can send the new ceiling drawing today, so the order is clear.

Khalid,我觉得这样合理。我今天就把新的吊顶图纸发过来,这样指令也清楚。

听懂:that's fair 这样合理 · ceiling drawing 吊顶图纸

Khalid

Alright. I'll have the change order signed and sent to you by tomorrow afternoon. Can extra workers save some days?

好吧。明天下午之前我让人把变更指令签好发给你。多加些工人能省几天吗?

听懂:signed and sent 签好并发出 · by tomorrow afternoon 明天下午之前 · extra workers 多加工人

Claire

Whatever you decide, please check the light and sprinkler positions against my drawing before you close the ceiling.

不管怎么安排,封板之前请对照我的图纸核对灯具和喷淋头的位置。

听懂:check … against my drawing 对照我的图纸核对 · close the ceiling 封吊顶板

Khalid

Good. Send me your cost as soon as it's ready. I want this lobby perfect for the opening.

好。费用一算好就发给我。开业时这个大堂一定要完美。

听懂:as soon as it's ready 一准备好就 · the opening 开业

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you say that again?抱歉,能再说一遍吗
Let me check with my team and come back to you.我跟团队确认一下再回复您
Just to confirm, …我确认一下……
Could you put that in an email?能发邮件书面确认一下吗

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Khalid 和 Claire 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「酒店工地巡场:答应改吊顶,先要书面变更指令」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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