酒店工地巡场:答应改吊顶,先要书面变更指令
点「看一看」,Khalid 和 Claire 就在这里把这一场演一遍;轮到你开口的 4 个地方会停下来,给你看要说的意思和三种说法。
AI角色、对话和声音都由 AI 生成,只用于练习。
这一场在哪里,发生了什么?
周三上午 10 点,多哈一个在建五星级酒店项目,业主代表在大堂现场巡视
多哈的酒店项目快到收尾阶段,业主代表 Khalid 着急三月开业。他今天巡视大堂时,觉得吊顶太低,口头要求调高 30 厘米,还想让你们明天就开始改。业主的设计顾问 Claire 也在场,她很在意大堂最后的效果。
和谁对话?
- Khalid
- 卡塔尔口音。业主代表,着急三月开业,想口头说了就开工
- Claire
- 法国口音。业主的设计顾问,很在意大堂效果和灯具位置
你要做到什么?
答应可以改,但先要书面变更指令;讲清已装的龙骨要拆、机电管线要移;说清工期大约多十天,费用三天内报过来;顶住“口头说了就算”的压力:拿到书面指令前这一区先停,其他区照常干。
这一场轮到你开口 4 次:
- 先要书面
- 讲改动量
- 讲工期费用
- 先停这区
全文:这一场怎么说?
中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。
Good morning. I've just walked the lobby, and honestly, this ceiling feels too low for a five-star hotel.
早上好。我刚在大堂走了一圈,说实话,这个吊顶对五星级酒店来说太低了。
听懂:walked the lobby 在大堂走了一圈 · ceiling 吊顶、天花
I agree. With the big chandelier in the middle, we need more height. Thirty centimetres would change everything.
我同意。中间要挂大吊灯,需要更高的空间。高三十厘米,效果会完全不同。
听懂:chandelier 枝形大吊灯 · Thirty centimetres 三十厘米
So let's raise it thirty centimetres. Can your team start the change tomorrow morning?
那就调高三十厘米。你们团队明天上午能开始改吗?
听懂:raise it 把它调高 · start the change 开始改
轮到你:先要书面
答应可以改,但说清楚:按合同要先有书面变更指令。
你想说的意思:可以改,但我们需要书面的变更指令。
- 能说清Yes, we can do that. But we need a written change order first.
- 自然Sure, we can do that. But under the contract, we need a written change order first.
- 高密度We can certainly do that, but under the contract, we'll need a written change order before we start.
| 值得记住的说法 | 中文 |
|---|---|
| We can certainly do that | 这个我们肯定能做先答应,再提条件,对方更容易接受 |
| under the contract | 按合同规定把要求归到合同上,不显得是你个人刁难 |
| a written change order | 书面变更指令 |
| before we start | 在开工之前 |
Wait, before we decide, what does this change involve on site? Is it a big job?
等一下,决定之前想问问,这个改动在现场要动哪些东西?工程量大吗?
听懂:involve 涉及、牵扯到 · on site 在现场
轮到你:讲改动量
说清楚:已经装好的龙骨要拆,上面的机电管线也要移。
你想说的意思:已经装好的龙骨要拆,机电管线也要移。
- 能说清Half the ceiling frame is already up. We must take it down. The MEP lines must move too.
- 自然Half the ceiling frame is already in, so we'd have to take it down. The MEP lines would need moving too.
- 高密度Half the ceiling frame is already in, so it'd have to come down, and the MEP lines above it would need moving as well.
| 值得记住的说法 | 中文 |
|---|---|
| ceiling frame | 吊顶龙骨也可以说 ceiling grid |
| is already in | 已经装好了工地上说“装上了”很常用 |
| have to come down | 得拆下来比 remove 更口语 |
| the MEP lines | 机电管线MEP=机械、电气、给排水 |
| would need moving | 需要挪位置 |
I see. The lights and sprinkler heads also have to line up with my design. They can't just go anywhere.
明白。灯具和喷淋头也得跟我的设计对齐,不能随便放。
听懂:sprinkler heads 消防喷淋头 · line up with 跟……对齐
Fine, fine. But we open in March. How much time does this add, and how much will it cost?
好吧好吧。但我们三月要开业。这会多出多少时间,要花多少钱?
听懂:we open in March 我们三月开业 · How much time does this add 会多出多少时间
轮到你:讲工期费用
说清影响:工期大约多十天,费用三天内报过去。
你想说的意思:工期大约多十天,费用我们三天内报过来。
- 能说清It will add about ten days. We will send the cost within three days.
- 自然It'll add about ten days to the schedule. We'll send you the cost within three days.
- 高密度Realistically, we're looking at about ten extra days, and we'll get the cost over to you within three days.
| 值得记住的说法 | 中文 |
|---|---|
| add about ten days to the schedule | 工期多大约十天 |
| we're looking at … | 估计要……说预估时间或费用很自然 |
| get the cost over to you | 把费用报给您get sth over to sb=发给某人 |
| within three days | 三天之内within 比 in 更明确是“不超过” |
Every day matters to us. Look, I'm telling you now, in front of everyone. Isn't my word enough to start?
每一天对我们都很重要。你看,我现在当着大家的面跟你说了,我说的话还不够开工吗?
听懂:Every day matters 每一天都很重要 · Isn't my word enough 我说了还不算吗
轮到你:先停这区
客气但坚持:拿到书面指令前,大堂吊顶这一区先停,其他区照常施工。
你想说的意思:我理解您着急。但拿到书面指令之前,这一区先停,其他区照常。
- 能说清I understand. But until the written order comes, we stop this area. Other areas go on as normal.
- 自然I understand the rush. But until the written order comes through, we'll put this area on hold. Everything else carries on as normal.
- 高密度I totally get the rush, but until the written order comes through, we'll put this area on hold. The rest of the site carries on as normal.
| 值得记住的说法 | 中文 |
|---|---|
| I totally get the rush | 我完全理解您着急先接住对方情绪,再坚持立场 |
| until the written order comes through | 在书面指令下来之前come through=(批文、指令)下来 |
| put this area on hold | 这一区先暂停on hold 比 stop 柔和,表示只是暂停 |
| carries on as normal | 照常进行 |
Khalid, I think that's fair. I can send the new ceiling drawing today, so the order is clear.
Khalid,我觉得这样合理。我今天就把新的吊顶图纸发过来,这样指令也清楚。
听懂:that's fair 这样合理 · ceiling drawing 吊顶图纸
Alright. I'll have the change order signed and sent to you by tomorrow afternoon. Can extra workers save some days?
好吧。明天下午之前我让人把变更指令签好发给你。多加些工人能省几天吗?
听懂:signed and sent 签好并发出 · by tomorrow afternoon 明天下午之前 · extra workers 多加工人
Whatever you decide, please check the light and sprinkler positions against my drawing before you close the ceiling.
不管怎么安排,封板之前请对照我的图纸核对灯具和喷淋头的位置。
听懂:check … against my drawing 对照我的图纸核对 · close the ceiling 封吊顶板
Good. Send me your cost as soon as it's ready. I want this lobby perfect for the opening.
好。费用一算好就发给我。开业时这个大堂一定要完美。
听懂:as soon as it's ready 一准备好就 · the opening 开业
没听清、卡住时怎么接?
这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。
| 英文 | 中文 |
|---|---|
| Sorry, could you say that again? | 抱歉,能再说一遍吗 |
| Let me check with my team and come back to you. | 我跟团队确认一下再回复您 |
| Just to confirm, … | 我确认一下…… |
| Could you put that in an email? | 能发邮件书面确认一下吗 |
在开口前练这一场
读过一遍,再开口说一遍:在开口前打开这一场,Khalid 和 Claire 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。
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还可以练哪些场景?
- 工地办公室:讲清设计变更的加价和延期,争取业主签变更单英国、爱尔兰口音
- 工地巡查:带业主和投资方走现场,讲清外墙延误和追赶计划英国、新加坡口音
- 工地巡查:叫停高处违规,跟班组长讲清后果孟加拉、埃及口音
- 工地办公室:汇报试块强度不达标,说服大家先别拆模美国、美国(墨西哥裔)口音
- 迪拜工地:用对讲机指挥吊装,风大果断叫停菲律宾、印度口音
- 工地收货:当面点清数量,只签实收英国、爱尔兰口音
这页是怎么写的?
- 内容来源
- 开口前 App 里的练习场景「酒店工地巡场:答应改吊顶,先要书面变更指令」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
- AI 的使用
- 角色、对话和声音都由 AI 生成。
- 更新记录
- 2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。