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视频会：把“实时报表”的需求问清楚

视频会Oliver · 英国口音　Grace · 新加坡口音

点「看一看」，Oliver 和 Grace 就在这里把这一场演一遍；轮到你开口的 5 个地方会停下来，给你看要说的意思和三种说法。

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开口前 App 里的练习场景 · 职场最后更新：

AI角色、对话和声音都由 AI 生成，只用于练习。

这一场在哪里，发生了什么？

周三下午，公司内部视频会，你在自己工位上连线业务负责人和业务分析师

业务负责人 Oliver 想要一个“实时”的销售报表，说得很笼统。业务分析师 Grace 了解门店经理的实际用法，会补充细节。你要在开工前把需求问清楚：给谁用、多实时、看哪几个数、做到什么程度算完成。

和谁对话？

Oliver
英国口音。业务负责人，热情但说话笼统，最后由他拍板
Grace
新加坡口音。业务分析师，了解门店经理的实际需求，爱补充细节

你要做到什么？

先确认报表给谁、用来做什么决定；问清“实时”到底要多快，并说明现实情况和代价；问清要看哪几个数；最后总结验收标准，说会发邮件确认。

这一场轮到你开口 5 次：

  1. 确认目的
  2. 问多实时
  3. 说清代价
  4. 问看哪些数
  5. 总结验收

全文：这一场怎么说？

中英对照，不用注册。每一句都能点「听」，录音就是 App 里这一场的录音，只有角色的台词。轮到你的地方，写着你想说的意思、三种说法和值得记住的说法：能说清是短句，先保证对方听懂；自然是同事平时会说的；高密度更紧凑、信息更多。

Oliver

Thanks for joining, everyone. So, we need a real-time sales dashboard. Something live, you know?

谢谢大家来开会。是这样，我们需要一个实时的销售看板，要那种实时的，你懂的？

听懂：real-time 实时 · dashboard 看板、数据仪表盘 · Something live 实时更新的东西

Grace

Hi! I've shared the old weekly report in the chat, so you can see what we have now.

大家好！我把以前的周报发在聊天框里了，你们可以看看现在有什么。

听懂：shared … in the chat 发在聊天框里 · weekly report 周报

Oliver

Great. So, how quickly can you get it built for us?

好。那么你多快能帮我们做出来？

听懂：get it built 把它做出来

轮到你：确认目的

先不谈工期，确认报表是给谁看、用来做什么决定。

你想说的意思：在说多久能做好之前，我想先确认一下：这个报表是给谁看的？他们要用它做什么决定？

  • 能说清
    Before that, can I check who will use this? And what will they decide with it?
  • 自然
    Before we get into timing, can I just check who this is for, and what decisions they'll make with it?
  • 高密度
    Before we get into timing, can I just check who this is for, and what decisions it needs to support?
值得记住的说法中文
Before we get into timing, …在谈时间之前……先把话题拉回目的，不显得推脱
can I just check …我先确认一下……just 让语气更软
who this is for这是给谁用的
what decisions it needs to support它要支持哪些决定问需求时很专业的说法
Oliver

Good question. Mainly our regional managers. Grace, you've talked to them, haven't you?

好问题。主要是我们的区域经理。Grace，你跟他们聊过，对吧？

听懂：regional managers 区域经理

Grace

Yah. During weekend sales, they decide where to move staff and stock between stores.

对。周末促销的时候，他们要决定在门店之间怎么调人、调货。

听懂：weekend sales 周末促销 · move staff and stock 调配人手和库存

Oliver

So it has to be real-time. Proper real-time, not yesterday's numbers.

所以必须是实时的。真正的实时，不是昨天的数。

听懂：Proper real-time 真正的实时

轮到你：问多实时

问清“实时”具体要多快：秒级，还是每小时就够。

你想说的意思：你说的实时是多快？要精确到秒，还是每小时更新一次就可以？

  • 能说清
    When you say real-time, how fast do you mean? Every second, or every hour?
  • 自然
    When you say real-time, how fast do you mean? Every second, or would hourly do the job?
  • 高密度
    When you say real-time, how fresh does the data need to be? Down to the second, or would hourly do the job?
值得记住的说法中文
When you say real-time, …你说的“实时”是指……借对方的原词追问，很自然
how fresh does the data need to be数据要多新
Down to the second精确到秒
Oliver

Ideally, every second. But Grace, what do the managers actually need?

理想情况下，每秒都更新。不过 Grace，经理们实际需要什么？

听懂：Ideally 理想情况下 · actually need 实际需要

Grace

Honestly, they check it about every thirty minutes. But during a big sale, one hour can feel very long.

说实话，他们大概每半小时看一次。不过大促的时候，一个小时会觉得很长。

听懂：every thirty minutes 每三十分钟 · can feel very long 会觉得很长

Oliver

So what's realistic? And if we want it faster, what would that cost us?

那现实一点能做到什么程度？如果要更快，我们要付出什么代价？

听懂：realistic 现实可行的 · what would that cost us 要付出什么代价

轮到你：说清代价

说明现状：数据每小时同步一次，按小时很容易；要做到秒级大约多花一个月。

你想说的意思：现实来说，现在数据每小时同步一次，所以按小时更新马上能做。要做到秒级，大概要多花一个月。

  • 能说清
    Right now, our data updates once an hour. So hourly is easy. Updating every second would take about one more month.
  • 自然
    Right now our data syncs once an hour, so hourly is easy. Going down to seconds would take about an extra month.
  • 高密度
    Realistically, hourly is what we can do now, since the data syncs once an hour. Going down to seconds would add about a month of work.
值得记住的说法中文
Realistically, …现实来说……先给可行方案，再说代价
syncs once an hour每小时同步一次
Going down to seconds would …要做到秒级的话会……
add about a month of work大约多一个月的工作量比 take more time 具体
Oliver

Okay, let's start with what's possible now and speed it up later. What else do you need? Grace can help with the numbers.

好，先做现在能做的，以后再提速。你还需要什么？要看哪些数，Grace 可以帮忙。

听懂：speed it up later 以后再提速 · help with the numbers 在要看哪些数上帮忙

轮到你：问看哪些数

问清经理们需要看哪几个数，请他们挑最重要的三四个。

你想说的意思：经理们到底要看哪几个数？如果只能挑三四个，会是哪些？

  • 能说清
    Which numbers do the managers need? If you pick three or four, what are they?
  • 自然
    Which numbers really matter to the managers? If you had to pick three or four, what would they be?
  • 高密度
    Which numbers really matter to the managers? If you had to narrow it down to three or four, what would make the cut?
值得记住的说法中文
Which numbers really matter to …对……真正重要的是哪些数
If you had to narrow it down to …如果只能缩到……个逼对方排优先级，又不生硬
what would make the cut哪些能入选口语，挑出最重要的
Grace

Sales by store, number of orders, and the top ten products. Margin would be nice, but that data sits with finance.

各门店销售额、订单数，还有卖得最好的十个产品。毛利也想看，不过那个数据在财务那边。

听懂：top ten products 销量前十的产品 · Margin 毛利 · sits with finance 归财务部管

Oliver

Let's leave margin out for now. Anything else before we wrap up?

毛利先不放了。结束之前还有别的吗？

听懂：leave … out for now 先不放进去 · wrap up 收尾、结束

轮到你：总结验收

总结验收标准：每小时更新、各店销售额、订单数、前十产品、暂不含毛利；说会发邮件确认。

你想说的意思：我总结一下怎样算做完：每小时更新，看各店销售额、订单数和前十产品，毛利先不做。我会发邮件确认，大家对齐一下。

  • 能说清
    Let me sum up. Hourly updates, sales by store, orders, top ten products. No margin for now. I'll send an email to confirm.
  • 自然
    Let me sum up what done looks like: hourly updates, sales by store, orders and the top ten products, no margin for now. I'll send an email to confirm.
  • 高密度
    So to recap what done looks like: hourly updates, sales by store, orders and the top ten products, with margin parked for now. I'll put it in an email so we're all on the same page.
值得记住的说法中文
what done looks like怎样算做完说验收标准的口语说法
So to recap …总结一下……会议结尾常用
parked for now先放一放比 not doing 委婉
I'll put it in an email我会写进邮件里
so we're all on the same page让大家理解一致
Oliver

Perfect. Send it over and I'll sign off on it today.

很好。发过来，我今天就签字确认。

听懂：Send it over 发过来 · sign off on it 签字批准

Grace

I'll reply with the list of store managers who need access. Thanks, very clear!

我会回复邮件，附上需要权限的门店经理名单。谢谢说得很清楚！

听懂：need access 需要访问权限 · very clear 很清楚

没听清、卡住时怎么接？

这一场准备的救场的话：没听清、一时想不起词，先用一句接住，再想内容。

英文中文
Sorry, you cut out for a second. Could you say that again?抱歉，刚才断了一下，能再说一遍吗
Just to make sure I understand, …我确认一下我理解得对不对……
Give me a second to note that down.稍等，我记一下
Let me check that and get back to you.我查一下再回复你

在开口前练这一场

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开口前 App 里的练习场景「视频会：把“实时报表”的需求问清楚」：情境、角色、全文、三种说法和救场的话都是 App 里的原文，录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误，写信到 hello@kaikouqian.com。

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