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伦敦警察局前台：报钱包被偷，拿报案编号

伦敦警察局前台Graham · 英国口音　Chioma · 尼日利亚口音

点「看一看」，Graham 和 Chioma 就在这里把这一场演一遍；轮到你开口的 4 个地方会停下来，给你看要说的意思和三种说法。

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开口前 App 里的练习场景 · 生活最后更新：

AI角色、对话和声音都由 AI 生成，只用于练习。

这一场在哪里，发生了什么？

工作日傍晚六点半左右，伦敦市中心一家警察局的前台

今天下午你的钱包在伦敦地铁上被偷了。你来到附近警察局的前台报案，前台警员 Graham 接待你，他的同事 Chioma 会来问细节。你需要一个报案编号（crime reference number），给保险公司和补办证件用。

和谁对话？

Graham
英国口音。前台警员，冷静客气，负责录入报案、给报案编号
Chioma
尼日利亚口音。警员，热情细致，问清时间地点和失物

你要做到什么？

说清钱包今天下午在地铁上被偷；讲明时间、线路和钱包里有什么；告诉警员银行卡已经挂失；拿到报案编号，并问清补办驾照要准备什么。

这一场轮到你开口 4 次：

  1. 说明来意
  2. 讲清细节
  3. 说已挂失
  4. 要编号问补办

全文：这一场怎么说？

中英对照，不用注册。每一句都能点「听」，录音就是 App 里这一场的录音，只有角色的台词。轮到你的地方，写着你想说的意思、三种说法和值得记住的说法：能说清是短句，先保证对方听懂；自然是同事平时会说的；高密度更紧凑、信息更多。

Graham

Evening. Sorry about the wait, it's been a busy one. How can I help you?

晚上好。抱歉让你久等了，今天挺忙的。有什么可以帮你？

听懂：Sorry about the wait 抱歉让你久等 · it's been a busy one 今天挺忙的

轮到你：说明来意

开门见山：说要报案，钱包今天下午在地铁上被偷了。

你想说的意思：我想报案。我的钱包今天下午在地铁上被偷了，我下车才发现。

  • 能说清
    I want to report a theft. My wallet was stolen on the Tube this afternoon.
  • 自然
    Hi, I'd like to report a theft. My wallet was stolen on the Tube this afternoon.
  • 高密度
    Hi, I'd like to report a theft. My wallet was stolen on the Tube this afternoon, and I only noticed when I got off.
值得记住的说法中文
I'd like to report a theft我想报一起盗窃案比 I want to 客气，报案开口第一句
My wallet was stolen我的钱包被偷了被动语态，不用说是谁偷的
on the Tube在伦敦地铁上伦敦人管地铁叫 the Tube
I only noticed when I got off我下车才发现
Graham

Sorry to hear that. My colleague will take the details, and then I'll put it on the system.

真遗憾。我同事来记一下细节，然后我录进系统。

听懂：take the details 记录细节 · put it on the system 录入系统

Chioma

Hello. Roughly what time was it, which line were you on, and what was inside?

你好。大概几点？在哪条线上？里面有什么？

听懂：Roughly what time 大概几点 · which line 哪条线 · what was inside 里面有什么

轮到你：讲清细节

说清时间、地铁线路，以及钱包里的东西。

你想说的意思：大概下午五点，在 Central line 上，车上很挤。钱包里有驾照、两张银行卡、公司门禁卡，还有大概 80 英镑现金。

  • 能说清
    It was about five pm, on the Central line. The train was very full. It had my driving licence and two bank cards. Also my access card and eighty pounds in cash.
  • 自然
    Around five o'clock, on the Central line, and the train was packed. Inside there was my driving licence, two bank cards, my work access card and about eighty pounds in cash.
  • 高密度
    Around five o'clock, on the Central line, and the train was packed. It had my driving licence, two bank cards, my office access card and eighty quid in cash.
值得记住的说法中文
Around five o'clock大概五点比 about five pm 更口语
on the Central line在 Central 线上伦敦地铁线路前面加 the
the train was packed车上人挤人packed＝挤满了
access card门禁卡
eighty quid in cash八十英镑现金quid 是英镑的口语说法
Chioma

Okay, got all that. Now, thefts on the Tube usually go to the British Transport Police.

好，都记下了。是这样，地铁上的盗窃一般归英国铁路警察管。

听懂：got all that 都记下了 · British Transport Police 英国铁路警察（管火车和地铁的警察，不是交警）

Chioma

But don't worry, we can take it here and pass it on. Have you cancelled your bank cards yet?

不过别担心，我们这儿可以先受理再转过去。你的银行卡挂失了吗？

听懂：pass it on 转交过去 · cancelled your bank cards 把银行卡挂失、停用

轮到你：说已挂失

告诉警员两张银行卡都已经挂失了。

你想说的意思：挂了，我马上给银行打了电话，两张卡都停了，别人用不了。

  • 能说清
    Yes. I called my bank. Both cards are cancelled now.
  • 自然
    Yes, I've already called my bank and cancelled both cards.
  • 高密度
    Yes, I rang the bank straight away and got both cards blocked, so nobody can use them.
值得记住的说法中文
I've already called my bank我已经给银行打过电话了
rang the bank straight away马上给银行打了电话ring＝打电话，英式说法
got both cards blocked把两张卡都冻结了get sth done＝把某事办了
so nobody can use them这样谁也用不了
Chioma

Good, that's the most important thing. Pickpockets love the rush hour, sadly.

好，这是最要紧的。可惜扒手最喜欢高峰时段了。

听懂：Pickpockets 扒手、小偷 · the rush hour 上下班高峰

Graham

Right, it's all on the system now. Is there anything else you need from us?

好，都录进系统了。你还需要我们帮什么吗？

听懂：it's all on the system 都录进系统了 · anything else you need from us 还需要我们做什么

轮到你：要编号问补办

要报案编号给保险用，再问补办驾照需要准备什么。

你想说的意思：能给我一个报案编号吗？保险要用。还有，补办驾照要准备什么？

  • 能说清
    Yes. Can I have a crime reference number? And what do I need for a new driving licence?
  • 自然
    Yes, could I get a crime reference number for my insurance? And what do I need to replace my driving licence?
  • 高密度
    Could I get a crime reference number for the insurance claim? And what should I have ready to replace my driving licence?
值得记住的说法中文
a crime reference number报案编号保险理赔、补办证件都要这个
for my insurance给保险用
for the insurance claim用来保险理赔claim＝理赔申请
replace my driving licence补办驾照英式拼写 licence
what should I have ready to …要……我得准备什么问办手续要带什么，很好用
Graham

Of course. Your crime reference number is on this card. Give it to your insurance company and your bank.

当然。报案编号在这张卡片上。交给你的保险公司和银行就行。

听懂：crime reference number 报案编号 · insurance company 保险公司

Graham

For the licence, you can apply online for a replacement. Have your address and some ID ready, and there's a small fee.

驾照可以在网上申请补办。准备好地址和身份证件，要交一小笔费用。

听懂：apply online for a replacement 网上申请补办 · ID 身份证件 · a small fee 一小笔费用

Chioma

And tell your office about the access card. If your wallet turns up, we'll call you.

还有，门禁卡的事告诉公司。要是钱包找到了，我们会给你打电话。

听懂：wallet 钱包 · turns up （丢的东西）找到了、出现了

Graham

Take care. Keep your bag in front of you on the Tube.

保重。坐地铁时把包放在身前。

听懂：Take care 保重 · in front of you 在你身前

没听清、卡住时怎么接？

这一场准备的救场的话：没听清、一时想不起词，先用一句接住，再想内容。

英文中文
Sorry, could you say that again more slowly?抱歉，能慢一点再说一遍吗
Could you write the number down for me?能帮我把编号写下来吗
Sorry, give me a second to think.稍等，我想一下
Just to check I've got it right, …确认一下我理解得对不对……

在开口前练这一场

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内容来源
开口前 App 里的练习场景「伦敦警察局前台：报钱包被偷，拿报案编号」：情境、角色、全文、三种说法和救场的话都是 App 里的原文，录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误，写信到 hello@kaikouqian.com。

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