市政服务大厅：说清停车罚单的来龙去脉，申请撤销
点「看一看」，Debbie 和 Luis 就在这里把这一场演一遍；轮到你开口的 5 个地方会停下来，给你看要说的意思和三种说法。
AI角色、对话和声音都由 AI 生成，只用于练习。
这一场在哪里，发生了什么？
周二上午十点，旧金山市政服务大厅，停车罚单申诉窗口
上周四下午你在商业街路边停车，回来发现被贴了一张 95 美元的“超时停车”罚单。可你明明用手机 App 付了两小时，而且路边的计时牌屏幕坏了不亮。今天你带着付款截图和现场照片来窗口申诉，后面排队的大哥也是来申诉的。
和谁对话？
- Debbie
- 美国口音。申诉窗口办事员，按流程办事，语气平淡但不刁难
- Luis
- 美国（墨西哥裔）口音。排在后面的市民，也来申诉罚单，热心插话提醒材料
你要做到什么？
说明来意（哪天、几点、多少钱的罚单）；说清你几点付的费、到几点才到期；拿出截图和照片，说明计时牌坏了；解释为什么 App 上的车位号和罚单对不上；问清审核多久、要不要先交钱、结果怎么通知。
这一场轮到你开口 5 次：
- 说明来意
- 说付款
- 拿出证据
- 解释车位号
- 问后续
全文：这一场怎么说？
中英对照，不用注册。每一句都能点「听」，录音就是 App 里这一场的录音，只有角色的台词。轮到你的地方，写着你想说的意思、三种说法和值得记住的说法：能说清是短句，先保证对方听懂；自然是同事平时会说的；高密度更紧凑、信息更多。
DebbieNext, please. Good morning. This window is for parking ticket appeals. How can I help you today?
下一位。早上好。这个窗口办停车罚单申诉。今天有什么事？
听懂：Next, please 下一位 · parking ticket appeals 停车罚单申诉
轮到你：说明来意
说明要申诉一张罚单：上周四下午 3 点 40 分开的，95 美元。
你想说的意思：我要申诉一张停车罚单，是上周四下午 3 点 40 分贴的，95 美元。
- 能说清I want to appeal a parking ticket. It was last Thursday at 3:40 p.m. It's ninety-five dollars.
- 自然Hi, I'd like to appeal a parking ticket I got last Thursday at 3:40 p.m. It's for ninety-five dollars.
- 高密度Morning. I'm here to contest a parking ticket from last Thursday, issued at 3:40 p.m., ninety-five dollars, and I don't think it's fair.
| 值得记住的说法 | 中文 |
|---|---|
| I'd like to appeal … | 我想申诉……比 I want to 客气 |
| I'm here to contest … | 我来是要对……提出异议contest＝正式提出不服 |
| issued at … | 在……开出的说罚单、票据的开具时间 |
| I don't think it's fair | 我觉得这不合理比 It's wrong 缓和 |
DebbieOkay, let me see the ticket. Right, overtime parking at a meter. Did you pay for parking that day?
好，我看一下罚单。嗯，计时车位超时停车。你那天付停车费了吗？
听懂：overtime parking 超时停车 · meter 路边停车计时器（咪表）
轮到你：说付款
说明 1 点 50 分用 App 付了两小时，到 3 点 50 分才到期。
你想说的意思：付了。我 1 点 50 分用手机 App 付了两个小时，到 3 点 50 分才到期。
- 能说清Yes, I paid through the app. I paid at 1:50 for two hours. So it was good until 3:50.
- 自然Yes, I paid through the app at 1:50 for two hours, so my time didn't run out until 3:50.
- 高密度I did. I paid through the app at 1:50 for two hours, so I was covered until 3:50, ten minutes after the ticket.
| 值得记住的说法 | 中文 |
|---|---|
| I paid through the app | 我是用 App 付的 |
| didn't run out until … | 直到……才到期run out＝（时间）用完 |
| I was covered until … | 我付的时间一直到……covered＝在付费范围内 |
| ten minutes after … | 比……晚十分钟 |
DebbieOkay. Can you show me proof? A screenshot from the app, or any photos?
好。你能给我看看证明吗？App 截图或者照片都行。
听懂：proof 证明、证据 · screenshot 截图
轮到你：拿出证据
拿出付款截图和计时牌照片，说明屏幕不亮，没法在现场付。
你想说的意思：这是付款截图，这是计时牌的照片。屏幕完全不亮，没法在现场付。
- 能说清Yes, here's my payment screenshot. And this is the meter. The screen was dark. I couldn't pay there.
- 自然Sure, here's a screenshot of my payment, and a photo of the meter. The screen was completely dark, so I couldn't pay there.
- 高密度Here's a screenshot of my payment, and here's the meter. The screen was completely dark, so paying on the spot just wasn't an option.
| 值得记住的说法 | 中文 |
|---|---|
| here's a screenshot of … | 这是……的截图 |
| The screen was completely dark | 屏幕完全不亮 |
| paying on the spot | 在现场付on the spot＝当场 |
| wasn't an option | 根本不行、没这个选项比 I couldn't 更地道 |
LuisSorry to jump in. Make sure your photo shows the meter number. They always ask for that.
不好意思插一句。照片上一定要拍到计时器编号，他们每次都要。
听懂：jump in 插话 · meter number 计时器编号
DebbieThanks, sir. Hmm, here's the thing. Your app payment is for space 414, but the ticket is for space 412.
谢谢您。嗯，问题是：你 App 上付的是 414 号车位，但罚单上是 412 号。
听懂：here's the thing 问题是 · space 车位
轮到你：解释车位号
解释车位号对不上：自己那个计时牌上的号码看不清，只能按旁边的牌子输。
你想说的意思：那是因为我那个计时牌的号码看不清，只能按最近那个牌子上的号码输。同一条街、同一段。
- 能说清I know. My meter number was hard to read. So I entered the number from the next meter.
- 自然Right, the number on my meter was hard to read, so I entered the number from the closest meter instead.
- 高密度The number on my meter was hard to read, so I went with the closest one and entered the number from that meter. Same street, same block.
| 值得记住的说法 | 中文 |
|---|---|
| was hard to read | 看不清 |
| entered the number from … | 按……上的号码输入 |
| I went with … | 我就选了……口语里说做出的选择 |
| Same street, same block. | 同一条街，同一段block＝美国街区的一段 |
DebbieOkay, that makes sense, and the photos help. You'll need to fill out this appeal form and attach them.
好，这说得通，照片也有帮助。你需要填这张申诉表，把照片附上。
听懂：appeal form 申诉表 · attach 附上
LuisAnd keep copies of everything. My papers got lost in the mail once.
还有，所有材料都留一份复印件。我有一次材料就是寄丢了。
听懂：keep copies 留复印件 · got lost in the mail 寄丢了
DebbieFill it out at that table and bring it back to me. Any questions before you start?
去那张桌子填好再拿回来给我。开始填之前还有什么问题吗？
听懂：Fill it out 填好
轮到你：问后续
问申诉多久有结果、等结果期间要不要先交罚款、结果怎么通知。
你想说的意思：审核一般要多久？等结果期间要先交罚款吗？结果会怎么通知我？
- 能说清How long does it take? Do I pay the fine now? How will I find out the result?
- 自然How long does the review usually take? Do I need to pay the fine while I wait? And how will I find out the result?
- 高密度How long does the review usually take? Do I have to pay the fine in the meantime, and how will I find out the decision?
| 值得记住的说法 | 中文 |
|---|---|
| How long does … usually take? | ……一般要多久 |
| pay the fine | 交罚款fine＝罚款 |
| in the meantime | 在此期间比 while I wait 更紧凑 |
| how will I find out … | 我怎么知道……find out＝得知结果 |
DebbieNo, you don't pay while it's under review. It usually takes four to six weeks.
不用，审核期间不用交钱。一般要四到六周。
听懂：under review 审核中 · four to six weeks 四到六周
DebbieWe'll mail the decision and email you too. Appeals need to be in within 21 days, so you're still in time.
结果会寄信通知，也会发邮件。申诉要在 21 天内提交，你时间还来得及。
听懂：mail the decision 把结果寄给你 · email you 给你发邮件 · you're still in time 你还来得及
DebbieOkay, here's the form. Take your time. I'll help this gentleman while you fill it out.
好，表给你。慢慢填。你填的时候我先帮这位先生办。
听懂：Take your time 慢慢来 · this gentleman 这位先生
没听清、卡住时怎么接？
这一场准备的救场的话：没听清、一时想不起词，先用一句接住，再想内容。
| 英文 | 中文 |
|---|---|
| Sorry, could you say that again? | 抱歉，能再说一遍吗 |
| Could you speak a little slower, please? | 麻烦说慢一点 |
| Give me a second to find the photo. | 稍等，我找一下照片 |
| Just to check, I don't need to pay now, right? | 确认一下，我现在不用交钱，对吧 |
在开口前练这一场
读过一遍，再开口说一遍：在开口前打开这一场，Debbie 和 Luis 用各自的口音说话，轮到你时停下来等你开口，不限时间；想不起来，提示先给首字母，再给英文说法，最后才给中文。
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- 银行柜台：信用卡被重复扣款，申请退回加拿大、加拿大（华裔）口音
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这页是怎么写的？
- 内容来源
- 开口前 App 里的练习场景「市政服务大厅：说清停车罚单的来龙去脉，申请撤销」：情境、角色、全文、三种说法和救场的话都是 App 里的原文，录音是 App 里这一场的录音。人名和情节是虚构的。
- AI 的使用
- 角色、对话和声音都由 AI 生成。
- 更新记录
- 2026-11-01 更新。发现错误，写信到 hello@kaikouqian.com。