超市急救电话：说清地址和情况，照指示做

超市急救电话Kate · 澳大利亚口音　Ravi · 印度口音

点「看一看」，Kate 和 Ravi 就在这里把这一场演一遍；轮到你开口的 4 个地方会停下来，给你看要说的意思和三种说法。

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开口前 App 里的练习场景 · 生活最后更新：2026-11-01

AI角色、对话和声音都由 AI 生成，只用于练习。

这一场在哪里，发生了什么？

工作日傍晚，悉尼市中心 George Street 上一家超市的收银台旁边

你在超市排队结账，旁边一位七十多岁的老人突然倒下，怎么叫都叫不醒，但呼吸正常。店员 Ravi 让你打 000，你接通了救护车调度员 Kate。她问得很快，你要一边回答，一边照她的指示做。

和谁对话？

Kate: 澳大利亚口音。000 救护车调度员，冷静，问得很快
Ravi: 印度口音。超市店员，热心但有点慌，想扶老人起来

你要做到什么？

说清超市名字和在哪条街；说清老人倒下、叫不醒但呼吸正常；店员想扶他坐起来、给他喝水时，照调度员的话拦住他，并请他去拿除颤器；留下手机号，说好你留在老人身边看着他的呼吸，请店员去门口接救护车。

这一场轮到你开口 4 次：

说地址
说情况
照指示做
留电话接车

全文：这一场怎么说？

中英对照，不用注册。每一句都能点「听」，录音就是 App 里这一场的录音，只有角色的台词。轮到你的地方，写着你想说的意思、三种说法和值得记住的说法：能说清是短句，先保证对方听懂；自然是同事平时会说的；高密度更紧凑、信息更多。

Ravi

Sir? Sir, can you hear me? He's not waking up! Can you call triple zero? I'll keep people back.

先生？先生，听得到吗？他醒不过来！你能打 000 吗？我让大家往后站。

听懂：triple zero 000，澳洲急救电话 · keep people back 让人群往后退

Kate

Triple zero, ambulance. What's the address of the emergency?

000，救护车。紧急情况发生在什么地址？

听懂：What's the address of the emergency? 出事地点的地址是哪里

轮到你：说地址

说清超市名字、在哪条街、在市中心，人在收银台旁。

你想说的意思：我在市中心 George Street 上的 Harbour Fresh 超市，就在收银台这边。

能说清
It's Harbour Fresh supermarket. It's on George Street, in the city centre.
自然
I'm at Harbour Fresh supermarket on George Street, in the city centre. We're by the checkouts.
高密度
I'm at Harbour Fresh on George Street, right in the city centre, by the checkouts near the front entrance.

值得记住的说法	中文
I'm at … on George Street	我在 George Street 上的……先说店名再说街名，调度员最好记
in the city centre	在市中心
by the checkouts	在收银台旁边说清在店里哪个位置
near the front entrance	靠近正门

Kate

Thanks, I've got that. Stay on the line with me. Now tell me exactly what's happened.

谢谢，我记下了。别挂电话。现在告诉我到底发生了什么。

听懂：Stay on the line 别挂电话 · exactly what's happened 具体发生了什么

轮到你：说情况

说清：一位七十多岁的老人倒下了，叫不醒，但呼吸正常。

你想说的意思：一位七十多岁的老人刚刚倒下了，叫不醒，但是他呼吸正常。

能说清
An old man fell down. He won't wake up. But he's breathing normally.
自然
An elderly man has just collapsed. He's in his seventies. He won't wake up, but he's breathing normally.
高密度
An elderly man in his seventies has just collapsed by the checkout. He's not responding at all, but he's breathing normally.

值得记住的说法	中文
has just collapsed	刚刚倒下了collapse 指人突然倒下，比 fell down 准确
in his seventies	七十多岁
He won't wake up	他叫不醒
not responding at all	完全没有反应急救电话里的常用说法
breathing normally	呼吸正常调度员最关心的一点，一定要说

Kate

Okay, I'm sending an ambulance now. Gently roll him onto his side. Watch his chest, and tell me straight away if his breathing changes.

好，我现在派救护车。轻轻把他翻成侧躺。盯着他的胸口，呼吸有变化马上告诉我。

听懂：roll him onto his side 把他翻成侧躺 · Watch his chest 盯着他的胸口（看呼吸） · straight away 马上

Ravi

Should we sit him up? I can get him some water from the shelf.

要不要扶他坐起来？我可以从货架上拿瓶水给他。

听懂：sit him up 扶他坐起来 · shelf 货架

Kate

No water, and don't sit him up. Keep him on his side. Is that a staff member? Ask if the store has a defibrillator.

不要给水，也别扶他坐起来，让他保持侧躺。那是店员吗？问问店里有没有除颤器。

听懂：Keep him on his side 让他保持侧躺 · staff member 店员 · defibrillator 除颤器（AED）

轮到你：照指示做

转告店员：别扶他坐起来、先别给水；请他把店里的除颤器拿来。

你想说的意思：请别扶他坐起来，现在也别给他喝水。调度员这么说的。店里有除颤器的话，麻烦你去拿一下。

能说清
Please don't sit him up. No water. Do you have a defibrillator? Please get it.
自然
Please don't sit him up, and no water for now. Could you get the defibrillator, if the store has one?
高密度
They've told me not to sit him up or give him water. Could you grab the defibrillator, if the store has one?

值得记住的说法	中文
don't sit him up	别扶他坐起来
no water for now	现在先别给水for now 让语气不那么硬
They've told me not to …	他们让我别……转述调度员的话，店员更容易听
Could you grab …	麻烦你去拿一下……grab 比 get 更口语、更急
if the store has one	如果店里有的话

Ravi

Okay, okay. Yes, there's one on the wall by the front door. I'll grab it now!

好，好。有的，正门旁边的墙上有一个。我马上去拿！

听懂：on the wall by the front door 正门旁边的墙上 · grab it 去拿

Kate

Good. When it comes, just keep it next to him, ready. Don't use it unless I tell you.

好。拿来以后放在他旁边备用。我没说就不要用。

听懂：keep it next to him, ready 放在他旁边备用 · unless I tell you 除非我告诉你

Ravi

Here it is, right beside him. His breathing looks the same, I think.

拿来了，就放在他旁边。我看他呼吸跟刚才一样。

听懂：right beside him 就在他旁边 · looks the same 看起来没变化

Kate

Good. I need a mobile number in case we get cut off. And can someone meet the ambulance at the door?

好。我需要一个手机号，万一电话断了。还有，能不能有人到门口接救护车？

听懂：in case we get cut off 万一电话断了 · meet the ambulance 接救护车

轮到你：留电话接车

留下手机号；说你留在老人身边看着他的呼吸，请店员去门口接救护车。

你想说的意思：我的手机号是 0491 570 156。我留在他身边看着他的呼吸，麻烦店员去门口接救护车。

能说清
My mobile is 0491 570 156. I'll stay with him and watch his breathing. The staff member can meet the ambulance at the front door.
自然
Sure, my mobile is 0491 570 156. I'll stay with him and watch his breathing, and the staff member will meet the ambulance at the front door.
高密度
Sure, my mobile is 0491 570 156. I'll stay with him and keep an eye on his breathing, and the staff member can head out front to meet the ambulance.

值得记住的说法	中文
my mobile is …	我的手机号是……澳洲说手机常用 mobile
meet the ambulance	接救护车
head out front	到店门口去head 表示往某处走，很口语
stay with him	陪着他
keep an eye on his breathing	盯着他的呼吸keep an eye on＝一直留意

Kate

Thank you, I've got that. The ambulance is about eight minutes away. Keep watching his breathing until then.

谢谢，记下了。救护车大约八分钟到。在那之前继续留意他的呼吸。

听懂：about eight minutes away 大约八分钟到 · until then 在那之前

Ravi

No problem. I'll wait at the front door for them.

没问题。我去正门等他们。

听懂：wait at the front door 去正门等着

Kate

You're both doing really well. Stay on the line, and tell me straight away if anything changes.

你们俩做得很好。别挂电话，有任何变化马上告诉我。

听懂：doing really well 做得很好 · if anything changes 如果有任何变化

没听清、卡住时怎么接？

这一场准备的救场的话：没听清、一时想不起词，先用一句接住，再想内容。

英文	中文
Sorry, can you say that again?	抱歉，能再说一遍吗
Sorry, a bit slower, please.	麻烦说慢一点
Hang on, let me check.	等一下，我看一看
I'm not sure. I'll ask the staff.	我不确定，我问一下店员

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内容来源: 开口前 App 里的练习场景「超市急救电话：说清地址和情况，照指示做」：情境、角色、全文、三种说法和救场的话都是 App 里的原文，录音是 App 里这一场的录音。人名和情节是虚构的。
AI 的使用: 角色、对话和声音都由 AI 生成。
更新记录: 2026-11-01 更新。发现错误，写信到 hello@kaikouqian.com。

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