电话问搬家价:说清楼层和大件,问明报价里含什么

电话问搬家价Brooke · 美国口音 Mike · 美国口音

点「看一看」,Brooke 和 Mike 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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AI角色、对话和声音都由 AI 生成,只用于练习。

这一场在哪里,发生了什么?

周二晚上,芝加哥,你在家给一家本地搬家公司打电话问价(只有声音)

下周六你要从市区一栋老公寓的四楼,搬到城郊一套两居室。老楼电梯很小,沙发和双开门冰箱可能进不去。你打电话给搬家公司,客服 Brooke 说话快,想尽快报个整数价;她会把搬家队领班 Mike 叫来接电话。

和谁对话?

Brooke
美国口音。搬家公司客服,热情、语速快,总想尽快报个整数价
Mike
美国口音。搬家队领班,问得细、说得实在

你要做到什么?

说清搬家时间、起点和终点;说明两边的电梯和楼层情况;列出三件大件;问清每小时 165 美元含不含卡车、油费和拆装床架;问楼梯费和保险怎么算,请对方把报价发到你的邮箱。

这一场轮到你开口 5 次:

  1. 说搬家安排
  2. 说电梯楼层
  3. 列大件
  4. 问价格含什么
  5. 问附加费

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Brooke

Lakeside Movers, this is Brooke! Need a quote? Great. When's the move, and where from and to?

湖畔搬家公司,我是 Brooke!要报价?好的。哪天搬,从哪儿搬到哪儿?

听懂:Need a quote? 要报价吗 · where from and to 从哪儿搬到哪儿

轮到你:说搬家安排

说清时间、起点和终点:下周六上午,从市区老楼四楼搬到约 25 英里外的两居室。

你想说的意思:下周六上午搬。我现在住市区一栋老楼的四楼,要搬到城郊一套两居室,大概 25 英里远。

  • 能说清
    Next Saturday morning. I live on the fourth floor of an old building downtown. The new place is a two-bedroom, about 25 miles away.
  • 自然
    I'm looking at next Saturday morning. I'm on the fourth floor of an old building downtown, moving to a two-bedroom about 25 miles away.
  • 高密度
    I'm looking at next Saturday morning: fourth floor of an old building downtown, out to a two-bedroom in the suburbs, about 25 miles away.
值得记住的说法中文
I'm looking at …我打算定在……说计划的时间,很口语
out to … in the suburbs搬去郊区的……
about 25 miles away大约 25 英里远美国说距离用英里
Brooke

Okay, got it, I'm typing that in. Now, elevators. Are there elevators at both places?

好,记下了,我正在输进去。接下来,电梯。两边都有电梯吗?

听懂:typing that in (把信息)输进去 · both places 两个地方(新旧两处)

轮到你:说电梯楼层

说明老楼有电梯但很小,新家在二楼、没有电梯。

你想说的意思:老楼有电梯,但特别小。新家在二楼,没有电梯,只能走楼梯。

  • 能说清
    There's an elevator at my place, but it's very small. The new place is on the second floor. No elevator.
  • 自然
    There's an elevator at my place, but it's really small. The new place is on the second floor, no elevator, so it's stairs only.
  • 高密度
    There's an elevator at my place, but it's tiny. At the new place, it's second floor, no elevator, so it's stairs only.
值得记住的说法中文
There's an elevator at my place我住的楼有电梯my place=我家,口语常用
but it's tiny但是特别小tiny 比 very small 更生动
so it's stairs only所以只能走楼梯
Brooke

Okay, elevators and stairs make a big difference for us. So what are the big pieces we're moving?

好,电梯和楼梯对我们影响很大。那要搬哪些大件?

听懂:make a big difference 影响很大 · big pieces 大件家具

轮到你:列大件

列出三件大件:三人沙发、双开门冰箱、特大号床;说沙发可能要走楼梯。

你想说的意思:大件有一个三人沙发、一台双开门冰箱和一张大床。沙发估计进不了电梯,可能得走楼梯。

  • 能说清
    A three-seat sofa, a French-door fridge, and a king-size bed. The sofa may have to go down the stairs.
  • 自然
    The big pieces are a three-seat sofa, a French-door fridge, and a king-size bed. The sofa might have to go down the stairs.
  • 高密度
    Main pieces: a three-seat sofa, a French-door fridge and a king-size bed. I doubt the sofa fits the elevator, so it'll probably have to go down the stairs.
值得记住的说法中文
a French-door fridge双开门冰箱fridge 是 refrigerator 的口语
a king-size bed特大号床
I doubt … fits the elevator我看……进不了电梯I doubt=我觉得不太可能
have to go down the stairs得走楼梯搬下去
Brooke

Okay. I'd say around nine hundred, all in. Actually, let me get Mike, our crew lead. One sec!

好。我估计大概九百,全包。其实,我让我们领班 Mike 来跟你说。稍等!

听懂:all in 全包价 · crew lead 搬家队领班 · One sec! 稍等一下

Mike

Hey, Mike here. If there's a big sofa, it almost never fits a small elevator. We'd carry it down the stairs.

你好,我是 Mike。大沙发基本进不了小电梯,我们会从楼梯抬下去。

听懂:almost never fits 几乎从来放不进 · carry it down the stairs 从楼梯抬下去

Mike

A big fridge usually fits standing up. Our rate's a hundred sixty-five an hour for three movers, three-hour minimum.

大冰箱一般竖着能进。我们的价格是三个搬运工每小时 165 美元,最少按三小时算。

听懂:fridge 冰箱 · movers 搬运工 · three-hour minimum 最少按三小时收费

Mike

For your move, I'd guess about five hours. What else do you want to know about the price?

你这次搬家,我估计大概五个小时。价格方面还想了解什么?

听懂:I'd guess 我估计 · about five hours 大约五个小时

轮到你:问价格含什么

问每小时 165 美元里包不包括卡车、油费和拆装床架。

你想说的意思:先问清楚:每小时 165 美元包括卡车和油费吗?拆床架、装床架也包括吗?

  • 能说清
    Does the 165 an hour cover the truck and gas? And taking apart the bed frame?
  • 自然
    Does the 165 an hour cover the truck and gas? And does it include taking apart and putting back the bed frame?
  • 高密度
    Before we go any further, does the 165 an hour cover the truck and gas, and does it include taking apart and putting back the bed frame?
值得记住的说法中文
Before we go any further, …再往下谈之前,先问一下……先把条件问清,语气礼貌
cover the truck and gas包括卡车和油费cover 指费用里包含
taking apart and putting back the bed frame拆装床架
Mike

Good question. The truck's included. There's a flat travel fee of a hundred twenty, and that covers gas.

问得好。卡车包括在内。另外有固定的车程费 120 美元,含油费。

听懂:flat travel fee 固定车程费 · covers gas 含油费

Mike

Taking the bed frame apart and putting it back is free. Packing materials are extra, though.

拆装床架免费。不过打包材料要另外收费。

听懂:bed frame 床架 · Packing materials are extra 打包材料另算

Brooke

Anything else before I put the quote together?

在我整理报价之前,还有别的要问吗?

听懂:put the quote together 整理出报价

轮到你:问附加费

问楼梯费和基本保险怎么算,请对方把报价发到你的邮箱。

你想说的意思:楼梯费怎么收?基本保险到底赔多少?麻烦把这些都写下来,把报价发到我邮箱。

  • 能说清
    How do you charge for stairs? What does basic insurance cover? Please email me the quote.
  • 自然
    How do you charge for stairs, and what does basic insurance actually cover? Could you email me the quote?
  • 高密度
    How do you charge for stairs, and what does basic insurance actually cover? And could you put it all in writing and email me the quote?
值得记住的说法中文
How do you charge for ………怎么收费问附加费的常用说法
what does basic insurance actually cover基本保险到底赔什么actually 表示想听实际情况
put it all in writing全部写成书面的防止当天临时加钱
email me the quote把报价发到我邮箱
Mike

Stairs are the one to watch. After the first floor, it's twenty-five dollars per floor, for each big piece.

楼梯是要注意的地方。第一层以上,每多一层、每件大件加 25 美元。

听懂:the one to watch 要特别注意的 · per floor 每层 · for each big piece 每件大件

Brooke

And basic insurance is free, but it only pays sixty cents a pound. Full coverage is eighty-nine dollars extra.

基本保险免费,但只按每磅 0.6 美元赔。全额保险要另加 89 美元。

听懂:sixty cents a pound 每磅赔 0.6 美元 · Full coverage 全额保险

Brooke

I'll email the full quote tonight. Want me to hold that morning for you while you decide?

我今晚把完整报价发邮件给你。要不要在你考虑期间先帮你留着那天上午?

听懂:full quote 完整报价 · hold that morning 帮你留着那天上午

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you slow down a little?抱歉,能说慢一点吗
Sorry, could you say that number again?抱歉,那个数字能再说一遍吗
Just to check, is that per hour or in total?确认一下,是每小时还是总共
Could you put that in the email, please?能把这个写进邮件里吗

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Brooke 和 Mike 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「电话问搬家价:说清楼层和大件,问明报价里含什么」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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