商场停车场出口:缴费机吞票,对讲找管理员抬杆

商场停车场出口Gary · 英国口音 Sarah · 英国口音

点「看一看」,Gary 和 Sarah 就在这里把这一场演一遍;轮到你开口的 4 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

周日晚上八点多,曼彻斯特一家商场的多层停车场,2 号出口的栏杆前(隔着对讲机和监控室通话)

你开到 2 号出口,缴费机吞了停车票,屏幕显示故障,没扣钱也不吐票,栏杆不抬。后面已经排了车,有人在按喇叭。你按下对讲按钮,监控室值班的管理员 Gary 接了,他今晚已经接了好几个同样的呼叫;后面车里的 Sarah 赶着去接孩子,不时探出窗来催。

和谁对话?

Gary
英国口音。停车场监控室值班管理员,语速快、有点不耐烦,今晚已接好几个同样的呼叫
Sarah
英国口音。排在后面的司机,赶着去接儿子,探出车窗催促

你要做到什么?

说清在哪个出口、出了什么故障、没扣钱、后面在排队;报上入场时间和车牌,提到有商场小票;请他先抬杆,问清停车费怎么补交、期限多久;最后复述一遍金额和期限,确认没听错。

这一场轮到你开口 4 次:

  1. 说清故障
  2. 证明时间
  3. 请他抬杆
  4. 复述确认

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Gary

Car park control, Gary speaking. What's the problem?

停车场控制室,我是 Gary。什么问题?

听懂:Car park control 停车场控制室

Sarah

Excuse me! Is something wrong up there? I've got to pick up my son!

不好意思!前面怎么了?我还得去接儿子!

听懂:pick up my son 接我儿子

Gary

Yeah, I can hear the horns. Which exit are you at, and what's the machine doing?

嗯,我听到喇叭声了。你在哪个出口?机器是什么情况?

听懂:horns 汽车喇叭 · Which exit are you at 你在哪个出口

轮到你:说清故障

说清在 2 号出口,机器吞了票、显示故障、没扣钱,后面在排队。

你想说的意思:我在 2 号出口,缴费机把票吞了,屏幕显示故障,没扣钱,后面车在排队。

  • 能说清
    I'm at Exit 2. The machine swallowed my ticket. The screen says out of order. It hasn't charged me. Cars are waiting behind me.
  • 自然
    I'm at Exit 2. The machine's swallowed my ticket and the screen just says out of order. It hasn't charged me, and there's a queue behind me.
  • 高密度
    I'm stuck at Exit 2. The machine's swallowed my ticket and the screen just says out of order. It hasn't charged me, and there's a queue building up behind me.
值得记住的说法中文
I'm stuck at …我卡在……出不去
swallowed my ticket把我的票吞了机器吞卡、吞票都用 swallow
out of order故障,不能用机器坏了的标准说法
It hasn't charged me没扣我的钱charge=收费、扣钱
a queue building up队越排越长英式英语说 queue
Gary

Third call tonight, that machine keeps eating tickets. Without the ticket, I need your number plate and roughly what time you came in.

今晚第三个了,那台机器老吞票。没有票的话,我需要你的车牌,还有大概几点进来的。

听懂:keeps eating tickets 老是吞票 · number plate 车牌(英式说法) · roughly 大概

轮到你:证明时间

报上入场时间(约 5:40)和车牌 LK19 XRT,并说有商场购物小票。

你想说的意思:我下午 5 点 40 分左右进来的,车牌是 LK19 XRT,我还有商场的购物小票。

  • 能说清
    I came in at around 5:40. The plate is LK19 XRT. I have a receipt from the shopping centre.
  • 自然
    I came in at around twenty to six. The plate's LK19 XRT, and I've got a receipt from the shopping centre too.
  • 高密度
    I came in at around twenty to six. The plate's LK19 XRT, and I've got a receipt from the shopping centre as proof, if that helps.
值得记住的说法中文
at around twenty to six五点四十左右twenty to six=差二十分六点
The plate's …车牌是……字母和数字一个一个慢慢读
a receipt from the shopping centre商场的购物小票
as proof, if that helps可以当证明,如果有用的话主动提供证据,语气客气
Sarah

Can't he just open it? We're all sitting here!

他就不能直接开杆吗?我们都在这儿干等!

听懂:just open it 直接把杆打开

Gary

Bear with me. Right, found your car on the camera. You've been here about two and a half hours.

稍等。好,摄像头记录里查到你的车了。你停了差不多两个半小时。

听懂:Bear with me 稍等一下 · found your car on the camera 在摄像头记录里查到你的车 · two and a half hours 两个半小时

Gary

Thing is, I can't take payment from the control room, and that machine's down for the night.

问题是,我在控制室这边收不了钱,那台机器今晚也修不好了。

听懂:Thing is 问题是 · take payment 收钱 · down for the night 今晚都用不了

轮到你:请他抬杆

请他先抬杆放行,再问停车费怎么补交、有没有期限。

你想说的意思:能不能先把杆抬起来让我出去?停车费怎么补交,期限是多久?

  • 能说清
    Can you lift the barrier first? How do I pay the fee later? Is there a deadline?
  • 自然
    Could you lift the barrier first, so we can all get out? Then how do I pay the fee, and is there a deadline?
  • 高密度
    Any chance you could lift the barrier first and clear the queue? Then how do I sort out the fee, and is there a deadline?
值得记住的说法中文
lift the barrier把栏杆抬起来
Any chance you could …?能不能麻烦你……比 Can you 更客气,求人帮忙常用
clear the queue把排队的车放走
sort out the fee把费用处理好sort out=搞定、处理,英式常用
is there a deadline有没有截止时间
Gary

Fair enough, lifting it now. Pay online with your plate within forty-eight hours, or a parking charge notice comes in the post.

行。我现在就抬杆。48 小时内用车牌在网上补交,不然会收到邮寄来的停车收费通知。

听懂:Fair enough 行,有道理 · within forty-eight hours 48 小时之内 · a parking charge notice comes in the post 停车收费通知会邮寄过来

Gary

Two to three hours is four pounds fifty. But a shop receipt over twenty pounds gets you two hours free.

两到三小时是 4.5 英镑。不过商场小票满 20 英镑,可以免两小时。

听懂:four pounds fifty 4.5 英镑 · gets you two hours free 可以免两小时

Gary

So you'd owe one pound fifty. Is your receipt over twenty?

那你要补 1.5 英镑。你的小票满 20 了吗?

听懂:you'd owe 你要补交(欠的钱) · one pound fifty 1.5 英镑

轮到你:复述确认

说小票是 26 英镑,然后复述一遍:48 小时内用车牌在网上付 1.5 英镑。

你想说的意思:是的,小票是 26 英镑。我确认一下:48 小时内用车牌在网上付 1.5 英镑,对吧?

  • 能说清
    Yes, it's twenty-six pounds. So I pay one pound fifty online within forty-eight hours?
  • 自然
    Yes, it comes to twenty-six pounds. Just to confirm, I pay one pound fifty online within forty-eight hours?
  • 高密度
    Yes, it comes to twenty-six pounds, so we're good. Just to confirm, it's one pound fifty online within forty-eight hours, using my plate?
值得记住的说法中文
it comes to …一共是……说总金额很自然
so we're good那就没问题了
Just to confirm, …我确认一下……复述金额和期限,防止听错
using my plate用我的车牌
Gary

Okay. Keep the receipt either way, you'll need its number online. Right, barrier's going up now.

好。小票留好,网上要填小票号码。好了,杆现在抬起来了。

听懂:either way 不管怎样 · barrier's going up 栏杆正在抬起

Sarah

Finally! Thanks, both of you. Have a good night!

终于!谢谢你们俩。晚上愉快!

听懂:Finally! 终于!

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, the line's not clear. Could you say that again?抱歉,听不太清,能再说一遍吗
Could you speak a bit more slowly, please?能说慢一点吗
Just a second, let me find my receipt.稍等,我找一下小票
Sorry, where do I find the website?请问网址在哪里能看到

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Gary 和 Sarah 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「商场停车场出口:缴费机吞票,对讲找管理员抬杆」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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