海外仓:爆仓时争取提前入库,谈清加班费和临时堆场
点「看一看」,Gavin 和 Kasia 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。
AI角色、对话和声音都由 AI 生成,只用于练习。
这一场在哪里,发生了什么?
周四上午 10 点,英国伯明翰附近一个海外仓的仓库里,临近黑五,到处堆满了托盘
黑五快到了,仓库已经爆仓。你的 3 个 40 尺货柜周五到港,原定周一入库,现在被推到下周三。你当面来找仓库运营经理 Gavin 和排期主管 Kasia,想争取最急的一柜先进仓,并把费用和临时存放谈清楚。
和谁对话?
- Gavin
- 英国口音。仓库运营经理,忙得焦头烂额,说话直,有点不耐烦
- Kasia
- 波兰口音。入库排期主管,拿着排期表,讲细节,愿意想办法
你要做到什么?
说清来意和时间变化;争取第一柜(1200 箱电热毯)先入库;接受周末加班卸货费;问清另外两柜临时堆场的费用和谁来安排;确认周六早上 8 点卸第一柜,并要一封书面确认邮件。
这一场轮到你开口 5 次:
- 说明来意
- 争取先收
- 接受加班费
- 问临时堆场
- 确认安排
全文:这一场怎么说?
中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。
Gavin, this is . It's about the booking we had to move yesterday.
Gavin,这位是就是昨天我们改了排期的那个客户。
听懂:the booking we had to move 被我们改期的那个预约
Right, morning. It's mad in here this week, so let's be quick. What can I do for you?
好,早。这周忙疯了,咱们长话短说。找我什么事?
听懂:It's mad in here 这里忙疯了 · let's be quick 长话短说
轮到你:说明来意
说清:3 个 40 尺柜周五到港,原定周一入库,现在被推到下周三。
你想说的意思:谢谢你见我。我有 3 个 40 尺柜周五到港,本来订的是周一入库,现在被推到下周三了。
- 能说清Thanks for seeing me. I have three forty-foot containers. They arrive on Friday. They were booked in for Monday. Now it's next Wednesday.
- 自然Thanks for seeing me. I've got three forty-foot containers arriving on Friday. They were booked in for Monday, but they've been pushed back to next Wednesday.
- 高密度Thanks for seeing me. I've got three forty-foot containers arriving at the port on Friday. They were booked in for Monday, but they've been pushed back to next Wednesday, which is a real problem for us.
| 值得记住的说法 | 中文 |
|---|---|
| Thanks for seeing me | 谢谢你抽空见我当面找忙碌的人,开口先说这句 |
| booked in for … | 原定在……入库/预约仓库、维修常用 |
| pushed back to … | 被推迟到…… |
Yes, I've got it here. Sorry, everyone's been moved back this week.
嗯,我这儿有记录。抱歉,这周所有人的排期都往后挪了。
听懂:moved back 往后挪
We're full to the roof. I can't make space out of nothing. So what do you actually need?
我们已经堆到顶了,我变不出地方来。所以你到底需要什么?
听懂:full to the roof 堆满了、爆仓 · make space out of nothing 凭空变出地方
轮到你:争取先收
说明最急的是第一柜:1200 箱电热毯,黑五要用,问能不能先收这一柜。
你想说的意思:最急的是第一柜,里面是 1200 箱电热毯,黑五促销要用。能不能先把这一柜收进来?
- 能说清The first container is the urgent one. It has 1,200 boxes of electric blankets for Black Friday. Can you take that one in first?
- 自然The first container's the urgent one. It's 1,200 boxes of electric blankets for our Black Friday sale. Could you take that one in first?
- 高密度The first container's the urgent one: 1,200 boxes of electric blankets for our Black Friday sale. Is there any way you could take that one in first?
| 值得记住的说法 | 中文 |
|---|---|
| the urgent one | 最急的那个 |
| take that one in first | 先把那个收进来take in=收货入库 |
| Is there any way you could …? | 有没有办法……比 Can you 更客气,适合求人帮忙 |
One container, maybe. But every dock is booked all week. The only free time is the weekend.
一个柜,也许可以。但这周每个卸货口都排满了,只有周末有空。
听懂:dock 卸货口、装卸位 · booked all week 整周都排满
And weekend means overtime. The crew costs £280 per container, on top of normal fees. Can you live with that?
周末就得加班。卸货班组每柜 280 英镑,正常费用另算。你能接受吗?
听懂:overtime 加班 · on top of normal fees 在正常费用之外另加 · Can you live with that? 你能接受吗
轮到你:接受加班费
明确表示可以接受每柜 280 英镑的周末加班卸货费。
你想说的意思:可以,没问题。只要能按时把电热毯收进来,280 英镑的周末费用我们愿意付。
- 能说清That works for us. We can pay the £280 weekend fee.
- 自然That works for us. We're happy to cover the £280 weekend fee.
- 高密度That works for us. We're happy to cover the £280 weekend fee if it gets the blankets in on time.
| 值得记住的说法 | 中文 |
|---|---|
| That works for us | 我们可以接受比 OK 更像在谈生意 |
| We're happy to cover … | ……我们愿意承担cover=付这笔钱 |
| gets the blankets in on time | 把货按时收进来 |
Okay. But I've got no room inside for the other two before Wednesday. None.
行。但另外两柜,周三之前里面一点地方都没有。完全没有。
听懂:no room inside 里面没地方
There's one option. We work with a yard near the port. It can hold containers. Would that help?
有个办法。我们和港口附近一个堆场有合作,可以先放柜子。这样有帮助吗?
听懂:yard near the port 港口附近的堆场 · hold containers 暂存货柜
轮到你:问临时堆场
问清临时堆场每天多少钱,由谁来安排。
你想说的意思:这个可以。堆场每天怎么收费?谁来安排,你们还是我们?
- 能说清That could work. How much does it charge per day? And who books it, you or us?
- 自然That could work. How much does the yard charge per day, and who sorts out the booking, you or us?
- 高密度That could work. How much does the yard charge per day per container, and who sorts out the booking and the trucks, you or us?
| 值得记住的说法 | 中文 |
|---|---|
| That could work | 这样也许行先接住对方的方案,再问细节 |
| How much does … charge per day | ……每天收多少钱 |
| who sorts out … | 谁来搞定……sort out 英式口语很常用 |
It's £45 per container per day, seven days max. I'll book it and arrange the trucks.
每柜每天 45 英镑,最多放七天。我来订,卡车也我来安排。
听懂:per container per day 每柜每天 · seven days max 最多七天
So: first container Saturday at eight in the morning, the other two next Wednesday. Agreed?
那就这样:第一柜周六早上八点,另外两柜下周三。同意吗?
听懂:Agreed? 就这么定了?
轮到你:确认安排
确认周六早上 8 点卸第一柜、另外两柜下周三入库,并请他们发书面确认邮件。
你想说的意思:好,就这么定:周六早上 8 点卸第一柜,另外两柜下周三。能给我发个书面确认邮件吗?
- 能说清Yes, agreed. First container Saturday at 8 a.m. The other two next Wednesday. Can you send me a confirmation email?
- 自然Yes, so that's settled: the first container Saturday at 8 a.m., the other two next Wednesday. Could you put that in writing for me?
- 高密度Great, so that's settled: first container Saturday at 8 a.m., the other two next Wednesday. Could you put that in writing and send me a confirmation email today?
| 值得记住的说法 | 中文 |
|---|---|
| so that's settled | 那就这么定了谈完后收尾的常用说法 |
| put that in writing | 写成书面的要书面确认时很自然 |
| a confirmation email | 确认邮件 |
Of course. I'll email the confirmation this afternoon, with the yard booking too.
当然。我今天下午把确认邮件发给你,堆场的预订也一起写上。
听懂:yard booking 堆场预订
One more thing: if the truck's late, the crew still gets paid. So chase your driver, yeah?
还有一点:卡车要是迟到,班组的钱照样要付。所以盯紧你的司机,好吧?
听懂:the crew still gets paid 班组照样要付钱 · chase your driver 催一下你的司机
没听清、卡住时怎么接?
这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。
| 英文 | 中文 |
|---|---|
| Sorry, could you say that again a bit slower? | 抱歉,能慢一点再说一遍吗 |
| Just to check, is that per container or in total? | 确认一下,是每柜还是总共 |
| Give me a second to check my notes. | 稍等,我看一下记录 |
| Could you write that down for me? | 能帮我写下来吗 |
在开口前练这一场
读过一遍,再开口说一遍:在开口前打开这一场,Gavin 和 Kasia 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。
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还可以练哪些场景?
- 语音通话:确认产前样修改,谈清加价和交期意大利口音
- 电话跟进:展会后约寄样品,谈清交期英国、爱尔兰口音
- 货代电话会:船期延误,改订早一班船并谈清加价美国、新加坡口音
- 港口堆场:问清被扣原因,赶在周五前提柜英国口音
- 费利克斯托港堆场:说清货损,约好联合检验英国口音
- 视频会:守住付款底线,谈出折中方案美国口音
这页是怎么写的?
- 内容来源
- 开口前 App 里的练习场景「海外仓:爆仓时争取提前入库,谈清加班费和临时堆场」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
- AI 的使用
- 角色、对话和声音都由 AI 生成。
- 更新记录
- 2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。