海外仓:爆仓时争取提前入库,谈清加班费和临时堆场

海外仓Gavin · 英国口音 Kasia · 波兰口音

点「看一看」,Gavin 和 Kasia 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

周四上午 10 点,英国伯明翰附近一个海外仓的仓库里,临近黑五,到处堆满了托盘

黑五快到了,仓库已经爆仓。你的 3 个 40 尺货柜周五到港,原定周一入库,现在被推到下周三。你当面来找仓库运营经理 Gavin 和排期主管 Kasia,想争取最急的一柜先进仓,并把费用和临时存放谈清楚。

和谁对话?

Gavin
英国口音。仓库运营经理,忙得焦头烂额,说话直,有点不耐烦
Kasia
波兰口音。入库排期主管,拿着排期表,讲细节,愿意想办法

你要做到什么?

说清来意和时间变化;争取第一柜(1200 箱电热毯)先入库;接受周末加班卸货费;问清另外两柜临时堆场的费用和谁来安排;确认周六早上 8 点卸第一柜,并要一封书面确认邮件。

这一场轮到你开口 5 次:

  1. 说明来意
  2. 争取先收
  3. 接受加班费
  4. 问临时堆场
  5. 确认安排

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Kasia

Gavin, this is . It's about the booking we had to move yesterday.

Gavin,这位是就是昨天我们改了排期的那个客户。

听懂:the booking we had to move 被我们改期的那个预约

Gavin

Right, morning. It's mad in here this week, so let's be quick. What can I do for you?

好,早。这周忙疯了,咱们长话短说。找我什么事?

听懂:It's mad in here 这里忙疯了 · let's be quick 长话短说

轮到你:说明来意

说清:3 个 40 尺柜周五到港,原定周一入库,现在被推到下周三。

你想说的意思:谢谢你见我。我有 3 个 40 尺柜周五到港,本来订的是周一入库,现在被推到下周三了。

  • 能说清
    Thanks for seeing me. I have three forty-foot containers. They arrive on Friday. They were booked in for Monday. Now it's next Wednesday.
  • 自然
    Thanks for seeing me. I've got three forty-foot containers arriving on Friday. They were booked in for Monday, but they've been pushed back to next Wednesday.
  • 高密度
    Thanks for seeing me. I've got three forty-foot containers arriving at the port on Friday. They were booked in for Monday, but they've been pushed back to next Wednesday, which is a real problem for us.
值得记住的说法中文
Thanks for seeing me谢谢你抽空见我当面找忙碌的人,开口先说这句
booked in for …原定在……入库/预约仓库、维修常用
pushed back to …被推迟到……
Kasia

Yes, I've got it here. Sorry, everyone's been moved back this week.

嗯,我这儿有记录。抱歉,这周所有人的排期都往后挪了。

听懂:moved back 往后挪

Gavin

We're full to the roof. I can't make space out of nothing. So what do you actually need?

我们已经堆到顶了,我变不出地方来。所以你到底需要什么?

听懂:full to the roof 堆满了、爆仓 · make space out of nothing 凭空变出地方

轮到你:争取先收

说明最急的是第一柜:1200 箱电热毯,黑五要用,问能不能先收这一柜。

你想说的意思:最急的是第一柜,里面是 1200 箱电热毯,黑五促销要用。能不能先把这一柜收进来?

  • 能说清
    The first container is the urgent one. It has 1,200 boxes of electric blankets for Black Friday. Can you take that one in first?
  • 自然
    The first container's the urgent one. It's 1,200 boxes of electric blankets for our Black Friday sale. Could you take that one in first?
  • 高密度
    The first container's the urgent one: 1,200 boxes of electric blankets for our Black Friday sale. Is there any way you could take that one in first?
值得记住的说法中文
the urgent one最急的那个
take that one in first先把那个收进来take in=收货入库
Is there any way you could …?有没有办法……比 Can you 更客气,适合求人帮忙
Kasia

One container, maybe. But every dock is booked all week. The only free time is the weekend.

一个柜,也许可以。但这周每个卸货口都排满了,只有周末有空。

听懂:dock 卸货口、装卸位 · booked all week 整周都排满

Gavin

And weekend means overtime. The crew costs £280 per container, on top of normal fees. Can you live with that?

周末就得加班。卸货班组每柜 280 英镑,正常费用另算。你能接受吗?

听懂:overtime 加班 · on top of normal fees 在正常费用之外另加 · Can you live with that? 你能接受吗

轮到你:接受加班费

明确表示可以接受每柜 280 英镑的周末加班卸货费。

你想说的意思:可以,没问题。只要能按时把电热毯收进来,280 英镑的周末费用我们愿意付。

  • 能说清
    That works for us. We can pay the £280 weekend fee.
  • 自然
    That works for us. We're happy to cover the £280 weekend fee.
  • 高密度
    That works for us. We're happy to cover the £280 weekend fee if it gets the blankets in on time.
值得记住的说法中文
That works for us我们可以接受比 OK 更像在谈生意
We're happy to cover ………我们愿意承担cover=付这笔钱
gets the blankets in on time把货按时收进来
Gavin

Okay. But I've got no room inside for the other two before Wednesday. None.

行。但另外两柜,周三之前里面一点地方都没有。完全没有。

听懂:no room inside 里面没地方

Kasia

There's one option. We work with a yard near the port. It can hold containers. Would that help?

有个办法。我们和港口附近一个堆场有合作,可以先放柜子。这样有帮助吗?

听懂:yard near the port 港口附近的堆场 · hold containers 暂存货柜

轮到你:问临时堆场

问清临时堆场每天多少钱,由谁来安排。

你想说的意思:这个可以。堆场每天怎么收费?谁来安排,你们还是我们?

  • 能说清
    That could work. How much does it charge per day? And who books it, you or us?
  • 自然
    That could work. How much does the yard charge per day, and who sorts out the booking, you or us?
  • 高密度
    That could work. How much does the yard charge per day per container, and who sorts out the booking and the trucks, you or us?
值得记住的说法中文
That could work这样也许行先接住对方的方案,再问细节
How much does … charge per day……每天收多少钱
who sorts out …谁来搞定……sort out 英式口语很常用
Kasia

It's £45 per container per day, seven days max. I'll book it and arrange the trucks.

每柜每天 45 英镑,最多放七天。我来订,卡车也我来安排。

听懂:per container per day 每柜每天 · seven days max 最多七天

Gavin

So: first container Saturday at eight in the morning, the other two next Wednesday. Agreed?

那就这样:第一柜周六早上八点,另外两柜下周三。同意吗?

听懂:Agreed? 就这么定了?

轮到你:确认安排

确认周六早上 8 点卸第一柜、另外两柜下周三入库,并请他们发书面确认邮件。

你想说的意思:好,就这么定:周六早上 8 点卸第一柜,另外两柜下周三。能给我发个书面确认邮件吗?

  • 能说清
    Yes, agreed. First container Saturday at 8 a.m. The other two next Wednesday. Can you send me a confirmation email?
  • 自然
    Yes, so that's settled: the first container Saturday at 8 a.m., the other two next Wednesday. Could you put that in writing for me?
  • 高密度
    Great, so that's settled: first container Saturday at 8 a.m., the other two next Wednesday. Could you put that in writing and send me a confirmation email today?
值得记住的说法中文
so that's settled那就这么定了谈完后收尾的常用说法
put that in writing写成书面的要书面确认时很自然
a confirmation email确认邮件
Kasia

Of course. I'll email the confirmation this afternoon, with the yard booking too.

当然。我今天下午把确认邮件发给你,堆场的预订也一起写上。

听懂:yard booking 堆场预订

Gavin

One more thing: if the truck's late, the crew still gets paid. So chase your driver, yeah?

还有一点:卡车要是迟到,班组的钱照样要付。所以盯紧你的司机,好吧?

听懂:the crew still gets paid 班组照样要付钱 · chase your driver 催一下你的司机

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you say that again a bit slower?抱歉,能慢一点再说一遍吗
Just to check, is that per container or in total?确认一下,是每柜还是总共
Give me a second to check my notes.稍等,我看一下记录
Could you write that down for me?能帮我写下来吗

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Gavin 和 Kasia 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「海外仓:爆仓时争取提前入库,谈清加班费和临时堆场」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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