费利克斯托港堆场：说清货损，约好联合检验

Look at this. The cartons by the doors are completely crushed. I want full compensation for the whole load.

你看看。靠门的纸箱全压塌了。这一整柜我要全额赔偿。

听懂：cartons 纸箱 · crushed 压扁、压塌 · full compensation 全额赔偿

Let's not jump ahead. First, how much of the load is actually damaged? Do we know the numbers?

先别急着下结论。首先，这柜货到底坏了多少？有具体数字吗？

听懂：jump ahead 急着跳到下一步 · the load 这一柜货

Whatever the number, I can't sell broken plates. My supermarket customers expect this stock on Monday.

不管多少，碎盘子我卖不出去。超市客户周一就等着这批货。

听懂：Whatever the number 不管数字是多少 · stock 库存、货

Frankly, damage by the doors usually points to poor stuffing. Were the cartons properly secured?

说实话，靠门的位置坏，通常说明装柜没装好。纸箱当时固定好了吗？

听懂：points to poor stuffing 说明装柜有问题（stuffing：装柜） · properly secured 固定牢靠

The photos look fine, I'll give you that. But a good seal only means nobody opened it. Anything else?

照片看着没问题，这点我承认。可封条完好只能说明没人开过柜。还有别的吗？

听懂：I'll give you that 这点我承认 · seal 封条

Possibly. But that dent could've happened here in the yard. I'm free after two for a proper survey.

有可能。不过那个凹痕也可能是在堆场里撞的。我两点以后有空，可以正式检验一下。

听懂：dent 凹痕 · yard 堆场 · a proper survey 正式的货损检验

Then let's sort it out today. I can't wait weeks. What do you suggest?

那就今天解决。我等不了好几周。你有什么建议？

听懂：sort it out 把事情解决

Fine, that time works for me. I'll want the surveyor's report in writing, though.

行，这个时间我可以。不过检验员的报告我要书面的。

听懂：that time works for me 这个时间我可以 · surveyor 检验员 · in writing 书面的

And what about my Monday deliveries? I can't let the supermarket down.

那我周一的供货怎么办？我不能让超市失望。

听懂：deliveries 送货、供货 · let … down 让……失望

Okay, that's a start. I'll send a lorry for the good stock. But I still want this claim done properly.

好吧，总算有个开头。我派车来拉好的货。但索赔我还是要按规矩办。

听懂：that's a start 总算有进展 · claim 索赔

Agreed. Once the report's in, the claim goes to the insurance company. See you both this afternoon.

同意。报告一出来，索赔就交给保险公司。下午见。

听懂：Once the report's in 报告一出来 · insurance company 保险公司