电话确认订单:听清数字,复述规格,约好发 PI
点「看一看」,Rajesh 和 Fiona 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。
AI角色、对话和声音都由 AI 生成,只用于练习。
这一场在哪里,发生了什么?
周二下午三点(孟买时间中午十二点半),你在宁波的公司办公室,给孟买的买家打电话
你在宁波的公司给孟买的买家打电话,确认一批 500 毫升不锈钢保温杯的订单。采购员 Rajesh 很热情,但语速快、数字常连着说。他的英国籍采购经理 Fiona 也在线上,想今天就把规格和数量定下来,好去银行开信用证。
和谁对话?
- Rajesh
- 印度口音。买家采购员,热情、语速快,数字常连着说
- Fiona
- 英国口音。买家采购经理,在孟买办公室,讲究细节,想今天就敲定
你要做到什么?
开场说明今天要确认规格和数量;复述容量和颜色,问清是不是各一半;数量没听清时请对方再说一遍,确认是 6,000 不是 16,000;复述包装要求;最后约好今天北京时间 18:00 前把 PI 发到经理邮箱。
这一场轮到你开口 5 次:
- 开场说明
- 复述规格
- 问清数量
- 确认包装
- 约发 PI
全文:这一场怎么说?
中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。
Hello, hello! Rajesh here. Very good timing. Fiona, my manager, is also on the line from our Mumbai office.
喂,你好你好!我是 Rajesh。时间刚好。我的经理 Fiona 也在线上,在我们孟买办公室。
听懂:Very good timing 时间正好 · on the line 在电话上
Hi there. Good to finally hear your voice. I've got about twenty minutes, so shall we get straight into it?
你好。终于听到你的声音了。我大概有二十分钟,我们直接进入正题?
听懂:get straight into it 直接进入正题
轮到你:开场说明
问好,说明今天要确认保温杯订单的规格和数量。
你想说的意思:你们好。今天我想确认一下保温杯订单的规格和数量。
- 能说清Hi Rajesh, hi Fiona. Today I want to confirm the bottle order. I'd like to check the specs and quantity.
- 自然Sure. Hi Rajesh, hi Fiona. Today I'd like to confirm the specs and quantity for the steel bottle order.
- 高密度Absolutely. Thanks for making time, both of you. I'd like to go through the specs and quantity for the steel bottle order and lock them in.
| 值得记住的说法 | 中文 |
|---|---|
| Thanks for making time | 谢谢抽时间电话开场很自然的客气话 |
| I'd like to go through … | 我想过一遍…… |
| the specs and quantity | 规格和数量specs 是 specifications 的口语说法 |
| lock them in | 把它们定下来比 decide 更口语 |
Perfect! So, the five-hundred-ml model, stainless steel, black and white. Our customer loves both colours, okay?
太好了!就是 500 毫升那款,不锈钢,黑色和白色。我们客户两个颜色都很喜欢,好吧?
听懂:five-hundred-ml model 500 毫升的款式 · stainless steel 不锈钢
轮到你:复述规格
复述容量和颜色:500 毫升,黑白两色,问是不是各一半。
你想说的意思:好,确认一下:500 毫升款,黑色和白色。是各一半吗?
- 能说清Okay. So it's the 500 ml model, in black and white. Is it half and half?
- 自然Okay, just to confirm: the 500 ml model, in black and white. Is that half and half?
- 高密度Got it, so just to confirm: the 500 ml model in black and white. Are we doing half and half between the two colours?
| 值得记住的说法 | 中文 |
|---|---|
| just to confirm: … | 确认一下:……复述前先说这句,对方就知道你在核对 |
| half and half | 各一半 |
| between the two colours | 两个颜色之间 |
Yes, yes, exactly, equal split. And the total is six-thousand pieces, three-three, done! Fiona wants it fixed today.
对对,没错,平均分。总数是六千个,各三千,就这样!Fiona 想今天就定下来。
听懂:equal split 平均分 · three-three 各三千(口语) · fixed 定下来
轮到你:问清数量
数量没听清,请他再说一遍,确认是 6,000 个,不是 16,000 个。
你想说的意思:不好意思,刚才数量没听清,能再说一遍吗?是六千个,不是一万六千个吧?
- 能说清Sorry, I didn't hear the number. Could you say it again? Is it six thousand, not sixteen thousand?
- 自然Sorry, the line broke up a bit. Could you say the quantity again? Is that six thousand, not sixteen thousand?
- 高密度Sorry, the line broke up on the quantity. Could you say it again slowly? Six thousand, as in six-zero-zero-zero, not sixteen thousand?
| 值得记住的说法 | 中文 |
|---|---|
| the line broke up | 信号断断续续没听清时给个台阶,不显得是对方说太快 |
| Could you say … again | 能再说一遍……吗 |
| as in … | 也就是……用来把数字一位一位说清楚 |
| not sixteen thousand | 不是一万六千英语 sixteen 和 sixty 容易听混,最好直接问 |
Sorry, sorry, my team says I talk too fast! Six. Six thousand pieces in total.
抱歉抱歉,同事都说我说话太快!六。总共六千个。
听懂:in total 总共
So three thousand black, three thousand white. Now, packing. Rajesh sent you our notes. Can you run me through it?
那就是黑色三千,白色三千。接下来是包装。Rajesh 把我们的要求发给你了,你给我讲一遍?
听懂:packing 包装 · run me through it 给我讲一遍
轮到你:确认包装
复述包装:每个一个彩盒,24 个一箱,纸箱上印他们的标。
你想说的意思:每个杯子单独一个彩盒,24 个装一箱,纸箱上印你们的标,对吧?
- 能说清Sure. Each bottle has a colour box. There are 24 to a carton. Your logo is on the outer cartons.
- 自然Sure. Each bottle is individually packed in a colour box, 24 to a carton, with your logo on the outer cartons.
- 高密度Sure. Each bottle's individually packed in a colour box, 24 to a carton, with your logo printed on the outer cartons. Is that right?
| 值得记住的说法 | 中文 |
|---|---|
| individually packed | 单独包装 |
| 24 to a carton | 每箱 24 个外贸常用说法,比 24 in one carton 地道 |
| outer cartons | 外箱 |
| Is that right? | 对吗复述完加一句,让对方确认 |
That's right, which makes two hundred and fifty cartons. One change, though: we want the logo on two sides of each carton.
没错,一共 250 箱。不过有一处改动:每个纸箱要印两面标。
听懂:carton 纸箱 · logo 标志、商标 · One change, though 不过有一处改动
Yes, the two long sides. I'll email you the logo file today, high quality, no problem.
对,印在两个长边。我今天把标的文件发你邮箱,高清的,没问题。
听懂:long sides 长边 · logo file 标志文件
Good. Last thing: our bank needs your PI to open the letter of credit, and they want it today.
好。最后一件事:我们银行要你们的形式发票才能开信用证,今天就要。
听懂:PI 形式发票(proforma invoice) · letter of credit 信用证
Their cut-off is four p.m. Mumbai time, that's half six in Ningbo. When can you send it, and to whom?
他们的截止时间是孟买下午四点,也就是宁波六点半。你什么时候能发,发给谁?
听懂:cut-off 截止时间 · half six 六点半(英式说法)
轮到你:约发 PI
约好今天北京时间晚上六点前把 PI 发到 Fiona 的邮箱。
你想说的意思:我今天北京时间六点前把 PI 发到你邮箱,就是孟买三点半,在截止时间前。
- 能说清I'll get the PI to you before 6 p.m. Beijing time. I'll send it to your email.
- 自然I'll get the PI to your inbox before 6 p.m. Beijing time today. That's 3:30 your time.
- 高密度No problem. I'll get the PI over to your inbox by 6 p.m. Beijing time today, so that's 3:30 your time, well before the cut-off.
| 值得记住的说法 | 中文 |
|---|---|
| I'll get the PI … | 我会把 PI……发过去get sth to sb,比 send 更口语 |
| your inbox | 你的邮箱 |
| that's … your time | 也就是你那边……点跨时区约时间,帮对方换算更贴心 |
| well before the cut-off | 远在截止时间之前 |
Lovely, that gives us time to check it. Please show the unit price, three-twenty FOB Ningbo, and both colours separately.
太好了,这样我们有时间核对。请写上单价 3.20 美元、FOB 宁波,两个颜色分开列。
听懂:unit price 单价 · FOB Ningbo 宁波港船上交货价 · separately 分开列
Super! Six thousand pieces, logo on two sides, PI today. Thank you, talk soon, bye-bye!
太棒了!六千个,两面印标,今天发 PI。谢谢,回头聊,拜拜!
听懂:talk soon 回头再聊
没听清、卡住时怎么接?
这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。
| 英文 | 中文 |
|---|---|
| Sorry, the line isn't very clear. Could you say that again? | 抱歉,信号不太好,能再说一遍吗 |
| Could you say the number slowly, digit by digit? | 能把数字一位一位慢慢说吗 |
| Let me read it back to you. | 我复述一遍给你听 |
| Give me a second, I'm writing it down. | 稍等,我记一下 |
在开口前练这一场
读过一遍,再开口说一遍:在开口前打开这一场,Rajesh 和 Fiona 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。
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还可以练哪些场景?
这类对话的常用说法和常见错误,先看指南:怎么听懂印度口音(英文指南)。
这页是怎么写的?
- 内容来源
- 开口前 App 里的练习场景「电话确认订单:听清数字,复述规格,约好发 PI」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
- AI 的使用
- 角色、对话和声音都由 AI 生成。
- 更新记录
- 2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。