电话确认订单:听清数字,复述规格,约好发 PI

电话确认订单Rajesh · 印度口音 Fiona · 英国口音

点「看一看」,Rajesh 和 Fiona 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

周二下午三点(孟买时间中午十二点半),你在宁波的公司办公室,给孟买的买家打电话

你在宁波的公司给孟买的买家打电话,确认一批 500 毫升不锈钢保温杯的订单。采购员 Rajesh 很热情,但语速快、数字常连着说。他的英国籍采购经理 Fiona 也在线上,想今天就把规格和数量定下来,好去银行开信用证。

和谁对话?

Rajesh
印度口音。买家采购员,热情、语速快,数字常连着说
Fiona
英国口音。买家采购经理,在孟买办公室,讲究细节,想今天就敲定

你要做到什么?

开场说明今天要确认规格和数量;复述容量和颜色,问清是不是各一半;数量没听清时请对方再说一遍,确认是 6,000 不是 16,000;复述包装要求;最后约好今天北京时间 18:00 前把 PI 发到经理邮箱。

这一场轮到你开口 5 次:

  1. 开场说明
  2. 复述规格
  3. 问清数量
  4. 确认包装
  5. 约发 PI

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Rajesh

Hello, hello! Rajesh here. Very good timing. Fiona, my manager, is also on the line from our Mumbai office.

喂,你好你好!我是 Rajesh。时间刚好。我的经理 Fiona 也在线上,在我们孟买办公室。

听懂:Very good timing 时间正好 · on the line 在电话上

Fiona

Hi there. Good to finally hear your voice. I've got about twenty minutes, so shall we get straight into it?

你好。终于听到你的声音了。我大概有二十分钟,我们直接进入正题?

听懂:get straight into it 直接进入正题

轮到你:开场说明

问好,说明今天要确认保温杯订单的规格和数量。

你想说的意思:你们好。今天我想确认一下保温杯订单的规格和数量。

  • 能说清
    Hi Rajesh, hi Fiona. Today I want to confirm the bottle order. I'd like to check the specs and quantity.
  • 自然
    Sure. Hi Rajesh, hi Fiona. Today I'd like to confirm the specs and quantity for the steel bottle order.
  • 高密度
    Absolutely. Thanks for making time, both of you. I'd like to go through the specs and quantity for the steel bottle order and lock them in.
值得记住的说法中文
Thanks for making time谢谢抽时间电话开场很自然的客气话
I'd like to go through …我想过一遍……
the specs and quantity规格和数量specs 是 specifications 的口语说法
lock them in把它们定下来比 decide 更口语
Rajesh

Perfect! So, the five-hundred-ml model, stainless steel, black and white. Our customer loves both colours, okay?

太好了!就是 500 毫升那款,不锈钢,黑色和白色。我们客户两个颜色都很喜欢,好吧?

听懂:five-hundred-ml model 500 毫升的款式 · stainless steel 不锈钢

轮到你:复述规格

复述容量和颜色:500 毫升,黑白两色,问是不是各一半。

你想说的意思:好,确认一下:500 毫升款,黑色和白色。是各一半吗?

  • 能说清
    Okay. So it's the 500 ml model, in black and white. Is it half and half?
  • 自然
    Okay, just to confirm: the 500 ml model, in black and white. Is that half and half?
  • 高密度
    Got it, so just to confirm: the 500 ml model in black and white. Are we doing half and half between the two colours?
值得记住的说法中文
just to confirm: …确认一下:……复述前先说这句,对方就知道你在核对
half and half各一半
between the two colours两个颜色之间
Rajesh

Yes, yes, exactly, equal split. And the total is six-thousand pieces, three-three, done! Fiona wants it fixed today.

对对,没错,平均分。总数是六千个,各三千,就这样!Fiona 想今天就定下来。

听懂:equal split 平均分 · three-three 各三千(口语) · fixed 定下来

轮到你:问清数量

数量没听清,请他再说一遍,确认是 6,000 个,不是 16,000 个。

你想说的意思:不好意思,刚才数量没听清,能再说一遍吗?是六千个,不是一万六千个吧?

  • 能说清
    Sorry, I didn't hear the number. Could you say it again? Is it six thousand, not sixteen thousand?
  • 自然
    Sorry, the line broke up a bit. Could you say the quantity again? Is that six thousand, not sixteen thousand?
  • 高密度
    Sorry, the line broke up on the quantity. Could you say it again slowly? Six thousand, as in six-zero-zero-zero, not sixteen thousand?
值得记住的说法中文
the line broke up信号断断续续没听清时给个台阶,不显得是对方说太快
Could you say … again能再说一遍……吗
as in …也就是……用来把数字一位一位说清楚
not sixteen thousand不是一万六千英语 sixteen 和 sixty 容易听混,最好直接问
Rajesh

Sorry, sorry, my team says I talk too fast! Six. Six thousand pieces in total.

抱歉抱歉,同事都说我说话太快!六。总共六千个。

听懂:in total 总共

Fiona

So three thousand black, three thousand white. Now, packing. Rajesh sent you our notes. Can you run me through it?

那就是黑色三千,白色三千。接下来是包装。Rajesh 把我们的要求发给你了,你给我讲一遍?

听懂:packing 包装 · run me through it 给我讲一遍

轮到你:确认包装

复述包装:每个一个彩盒,24 个一箱,纸箱上印他们的标。

你想说的意思:每个杯子单独一个彩盒,24 个装一箱,纸箱上印你们的标,对吧?

  • 能说清
    Sure. Each bottle has a colour box. There are 24 to a carton. Your logo is on the outer cartons.
  • 自然
    Sure. Each bottle is individually packed in a colour box, 24 to a carton, with your logo on the outer cartons.
  • 高密度
    Sure. Each bottle's individually packed in a colour box, 24 to a carton, with your logo printed on the outer cartons. Is that right?
值得记住的说法中文
individually packed单独包装
24 to a carton每箱 24 个外贸常用说法,比 24 in one carton 地道
outer cartons外箱
Is that right?对吗复述完加一句,让对方确认
Fiona

That's right, which makes two hundred and fifty cartons. One change, though: we want the logo on two sides of each carton.

没错,一共 250 箱。不过有一处改动:每个纸箱要印两面标。

听懂:carton 纸箱 · logo 标志、商标 · One change, though 不过有一处改动

Rajesh

Yes, the two long sides. I'll email you the logo file today, high quality, no problem.

对,印在两个长边。我今天把标的文件发你邮箱,高清的,没问题。

听懂:long sides 长边 · logo file 标志文件

Fiona

Good. Last thing: our bank needs your PI to open the letter of credit, and they want it today.

好。最后一件事:我们银行要你们的形式发票才能开信用证,今天就要。

听懂:PI 形式发票(proforma invoice) · letter of credit 信用证

Fiona

Their cut-off is four p.m. Mumbai time, that's half six in Ningbo. When can you send it, and to whom?

他们的截止时间是孟买下午四点,也就是宁波六点半。你什么时候能发,发给谁?

听懂:cut-off 截止时间 · half six 六点半(英式说法)

轮到你:约发 PI

约好今天北京时间晚上六点前把 PI 发到 Fiona 的邮箱。

你想说的意思:我今天北京时间六点前把 PI 发到你邮箱,就是孟买三点半,在截止时间前。

  • 能说清
    I'll get the PI to you before 6 p.m. Beijing time. I'll send it to your email.
  • 自然
    I'll get the PI to your inbox before 6 p.m. Beijing time today. That's 3:30 your time.
  • 高密度
    No problem. I'll get the PI over to your inbox by 6 p.m. Beijing time today, so that's 3:30 your time, well before the cut-off.
值得记住的说法中文
I'll get the PI …我会把 PI……发过去get sth to sb,比 send 更口语
your inbox你的邮箱
that's … your time也就是你那边……点跨时区约时间,帮对方换算更贴心
well before the cut-off远在截止时间之前
Fiona

Lovely, that gives us time to check it. Please show the unit price, three-twenty FOB Ningbo, and both colours separately.

太好了,这样我们有时间核对。请写上单价 3.20 美元、FOB 宁波,两个颜色分开列。

听懂:unit price 单价 · FOB Ningbo 宁波港船上交货价 · separately 分开列

Rajesh

Super! Six thousand pieces, logo on two sides, PI today. Thank you, talk soon, bye-bye!

太棒了!六千个,两面印标,今天发 PI。谢谢,回头聊,拜拜!

听懂:talk soon 回头再聊

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, the line isn't very clear. Could you say that again?抱歉,信号不太好,能再说一遍吗
Could you say the number slowly, digit by digit?能把数字一位一位慢慢说吗
Let me read it back to you.我复述一遍给你听
Give me a second, I'm writing it down.稍等,我记一下

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Rajesh 和 Fiona 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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还可以练哪些场景?

这类对话的常用说法和常见错误,先看指南:怎么听懂印度口音(英文指南)。

这页是怎么写的?

内容来源
开口前 App 里的练习场景「电话确认订单:听清数字,复述规格,约好发 PI」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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