视频会:守住付款底线,谈出折中方案

视频会Greg · 美国口音 Linda · 美国口音

点「看一看」,Greg 和 Linda 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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AI角色、对话和声音都由 AI 生成,只用于练习。

这一场在哪里,发生了什么?

周二上午九点(芝加哥时间,深圳已是晚上),你在深圳办公室的工位上,和芝加哥一家家居连锁店开视频会

芝加哥家居连锁店 Lakeshore Home 准备下第一张单:1 万套不锈钢保温杯。采购经理 Greg 说话直接,坚持要 60 天账期;财务主管 Linda 也在线,最关心风险和现金流。你们公司对新客户的规定是 30% 定金、70% 见提单副本付款。

和谁对话?

Greg
美国口音。Lakeshore Home 采购经理,说话直接,压价老手
Linda
美国口音。Lakeshore Home 财务主管,谨慎,关心风险和现金流

你要做到什么?

先谢谢下单并确认数量、单价和总价;说明新客户不能直接给 60 天账期,讲清公司规定;面对压价时提出折中:首单 20% 定金、余款出货后 30 天付;给出以后谈 60 天的路径;约好会后发修改后的形式发票,请 Linda 周五前确认。

这一场轮到你开口 5 次:

  1. 确认订单
  2. 讲清规定
  3. 提出折中
  4. 给出路径
  5. 约定下一步

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Greg

Morning from Chicago! We're ready to place our first order with you. Let's go over the details first.

芝加哥这边早上好!我们准备给你们下第一张单了。先把细节过一遍。

听懂:place our first order 下第一张订单 · go over the details 把细节过一遍

Linda

Hi, I'm Linda from finance. I'll mostly listen in on the payment side.

你好,我是财务的 Linda。我主要听一下付款这部分。

听懂:listen in 旁听 · the payment side 付款这方面

Greg

Great. Can you confirm what you have on your end?

好。你那边的订单信息能确认一下吗?

听懂:on your end 你那边

轮到你:确认订单

谢谢对方下单,确认数量、单价和总价。

你想说的意思:谢谢下单!我确认一下:1 万套不锈钢保温杯,单价 4.80 美元,总价 4.8 万美元。

  • 能说清
    Thank you for the order. It's 10,000 steel bottles at $4.80 each. The total is $48,000.
  • 自然
    Thanks so much for the order. Just to confirm, that's 10,000 stainless steel bottles at $4.80 a unit, so $48,000 in total.
  • 高密度
    Thanks for the order, we really appreciate it. Just to confirm, we're looking at 10,000 stainless steel bottles at $4.80 a unit, which comes to $48,000 in total.
值得记住的说法中文
we really appreciate it我们非常感谢比单说 thank you 更有分量
Just to confirm, …确认一下……谈判前先对齐数字
at … a unit单价……报单价的常用说法
which comes to …合计……
Greg

Yep, that's right. Now, payment. We pay net sixty, all our suppliers do. That work for you?

对,没错。那说付款。我们是 60 天账期,所有供应商都这样。你们可以吗?

听懂:net sixty 60 天账期(发货或开票后 60 天付款) · suppliers 供应商 · That work for you? 你们可以吗

轮到你:讲清规定

礼貌说明新客户不能直接给 60 天账期,讲清公司规定:30% 定金,70% 见提单副本付款。

你想说的意思:我理解,但新客户恐怕不能直接给 60 天。我们的标准条款是 30% 定金,70% 见提单副本付款。

  • 能说清
    I understand. Sorry, we can't do sixty days for new customers. Our rule is a 30% deposit first. Then you pay 70% against the bill of lading copy.
  • 自然
    I hear you, but I'm afraid we can't offer sixty days to new customers. Our standard terms are a 30% deposit, and 70% against a copy of the bill of lading.
  • 高密度
    I hear you, but I'm afraid sixty days isn't something we can offer on a first order. Our standard terms for new customers are a 30% deposit, with the 70% balance against a copy of the bill of lading.
值得记住的说法中文
I hear you, but …我理解您的意思,但……先接住对方,再说不行,比直接 No 客气
I'm afraid …恐怕……拒绝时让语气变软
standard terms标准条款
against a copy of the bill of lading见提单副本(付款)against 在这里是“凭……”
Greg

Honestly, our supplier in Vietnam gives us sixty days, no deposit. I could just go with them.

说实话,我们越南的供应商给 60 天,而且不要定金。我完全可以就找他们。

听懂:deposit 定金 · go with them 选他们、跟他们做

Linda

Greg, let's hear them out. Is there any middle ground you can offer us?

Greg,先听听他们怎么说。你们能给个折中的方案吗?

听懂:hear them out 听对方把话说完 · middle ground 折中方案

轮到你:提出折中

提出折中方案:首单 20% 定金,余款出货后 30 天付。

你想说的意思:这样吧,各让一步:首单我们可以降到 20% 定金,余款出货后 30 天付。

  • 能说清
    Here's an idea. For the first order, pay a 20% deposit. Pay the rest 30 days after shipment.
  • 自然
    How about this: for the first order, we can go down to a 20% deposit, and you pay the rest 30 days after shipment.
  • 高密度
    Let me meet you halfway: for this first order, we can go down to a 20% deposit, with the balance due 30 days after shipment.
值得记住的说法中文
meet you halfway各让一步谈判里提折中的经典开头
go down to …降到……
the balance due …余款……到期balance=尾款、余款
30 days after shipment出货后 30 天说清从哪天开始算
Linda

A smaller deposit helps our cash flow. But we'd want better terms over time. Is sixty days ever on the table?

定金少一点对我们的现金流有帮助。不过我们希望以后条件能更好。60 天以后有可能吗?

听懂:cash flow 现金流 · over time 随着时间、以后慢慢 · on the table 可以谈、在考虑范围内

轮到你:给出路径

给对方一个以后能拿到 60 天账期的条件:头三单按时付款,从第四单起可以谈。

你想说的意思:可以。只要头三单都按时付款,从第四单起我们很乐意谈 60 天账期。

  • 能说清
    Yes. If the first three orders are paid on time, we can talk. From the fourth order, sixty days is possible.
  • 自然
    Yes. If the first three orders are paid on time, we'd be happy to look at sixty-day terms from the fourth order onwards.
  • 高密度
    Definitely. Once the first three orders are paid on time, we'd be happy to look at sixty-day terms from the fourth order onwards.
值得记住的说法中文
paid on time按时付款
we'd be happy to look at …我们很乐意考虑……答应谈,但还没承诺
sixty-day terms60 天账期
from … onwards从……开始往后
Greg

Okay, so there's a path to sixty. I can work with that. Linda, are you okay with it?

好,那就是有办法走到 60 天。这个我能接受。Linda,你觉得行吗?

听懂:a path to sixty 走到 60 天账期的路 · I can work with that 这个我能接受

Linda

I am. So what happens next on your side, and when do you need our sign-off?

可以。那你们那边下一步是什么?你们需要我们什么时候签字确认?

听懂:on your side 你们那边 · sign-off 签字确认、批准

轮到你:约定下一步

会后把修改后的形式发票发给 Linda,请她周五前确认,这样能排上下月产线。

你想说的意思:会后我马上把改好的形式发票发给您。麻烦您周五前确认,这样我们能排上下个月的产线。

  • 能说清
    I'll send you the new pro forma invoice after the call. Please confirm by Friday. Then we can use next month's production line.
  • 自然
    After the call, I'll send the updated pro forma over to you. If you could confirm it by Friday, we can get you on next month's production line.
  • 高密度
    I'll send the revised pro forma over to you right after this call. If you could sign off on it by Friday, we can lock in a slot on next month's production line.
值得记住的说法中文
send … over to you把……发给您
If you could … by Friday如果您能在周五前……比 Please 更委婉地给截止时间
sign off on …签字确认……
lock in a slot把(产线)档期定下来
Linda

That works. I'll review it as soon as it comes in.

可以。一收到我就看。

听懂:as soon as it comes in 一收到就

Greg

Good. Looking forward to working together. Talk soon!

好。期待合作。回头聊!

听懂:Looking forward to working together 期待合作

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, the line broke up. Could you say that again?抱歉,刚才信号断了,能再说一遍吗
Could you slow down a little, please?能稍微说慢一点吗
Let me check with my manager and get back to you today.我跟经理确认一下,今天回复您
Just to make sure I understand, you mean …?我确认一下,您的意思是……?

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Greg 和 Linda 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「视频会:守住付款底线,谈出折中方案」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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