视频会议:守住价格底线,用小单方案拿下第一单

视频会议Kate · 澳大利亚口音 Simon · 英国口音

点「看一看」,Kate 和 Simon 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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AI角色、对话和声音都由 AI 生成,只用于练习。

这一场在哪里,发生了什么?

周二下午 4 点,宁波一家工厂的办公室,你在电脑前和墨尔本一家家居小店的两位老板开视频会议(那边是傍晚)

墨尔本一家家居小店第一次找你们下单,想要 500 毫升的不锈钢保温杯,但只想订 300 个,而你们的标准起订量是每款 1000 个。采购 Kate 爽快直接,想先小单试市场;合伙人 Simon 是英国人,谨慎挑剔,觉得中国工厂都不肯做小单,有点怀疑。

和谁对话?

Kate
澳大利亚口音。家居小店采购兼合伙人,爽快直接,想先小单试市场
Simon
英国口音。店铺合伙人,管钱,谨慎挑剔,总问成本和风险

你要做到什么?

礼貌地说明标准起订量和单价;给出 500 个的折中方案并讲清涨价原因;给出 300 个不印标的方案;用“第二单返还差价”打消 Simon 的顾虑;最后总结两个方案,答应今天下班前发报价单。

这一场轮到你开口 5 次:

  1. 说起订量
  2. 给折中方案
  3. 给小单方案
  4. 返还差价
  5. 总结收尾

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Kate

Hi Thanks for jumping on the call. This is Simon, my business partner. He looks after the numbers.

嗨谢谢你上线。这是 Simon,我的合伙人,他管账。

听懂:jumping on the call 上线开会 · looks after the numbers 管账、管成本

Simon

Hello. I'll be honest, we've heard factories in China won't touch small orders. So I'm a little doubtful.

你好。说实话,我们听说中国工厂都不接小单,所以我有点怀疑。

听懂:won't touch small orders 不肯接小单 · doubtful 怀疑

Kate

We love your 500 ml stainless steel bottles. But it's our first order, so we're thinking three hundred. What's your minimum?

我们很喜欢你们 500 毫升的不锈钢保温杯。不过这是第一单,我们想订 300 个。你们起订量是多少?

听懂:500 ml stainless steel bottles 500 毫升不锈钢保温杯 · What's your minimum? 起订量是多少

轮到你:说起订量

先感谢对方的兴趣,再说明标准起订量每款 1000 个、单价 4.2 美元。

你想说的意思:谢谢你们对我们产品感兴趣。我们的标准起订量是每款 1000 个,单价 4.2 美元。

  • 能说清
    Thank you for your interest. Our standard minimum is 1,000 pieces per design. The price is $4.20 each.
  • 自然
    Thanks so much for your interest. Our standard minimum order is 1,000 pieces per design, at $4.20 a piece.
  • 高密度
    Really appreciate your interest. Just so you know where we start, our standard minimum order is 1,000 pieces per design, at $4.20 a piece.
值得记住的说法中文
Really appreciate your interest很感谢你们的兴趣比 Thank you 更口语、更热情
Just so you know where we start, …先说一下我们的起点……谈价前铺垫,暗示还能商量
our standard minimum order is …我们的标准起订量是……
Simon

Right. That's a lot more than we'd need for a test run. Is there any room to move on that?

嗯。这比我们试单需要的多太多了。这个有商量余地吗?

听懂:test run 试单、试水 · room to move 商量余地

轮到你:给折中方案

提出第一单可以做 500 个,但单价涨到 4.8 美元,并解释原因:开机和印刷成本是固定的。

你想说的意思:第一单可以做 500 个,但单价要涨到 4.8 美元,因为开机和印刷成本是固定的,量少了摊不下来。

  • 能说清
    For a first order, we can do 500. But the price is $4.80. The setup and printing costs are fixed.
  • 自然
    For a first order, we can go down to 500 pieces, but the price goes up to $4.80, because the setup and printing costs are fixed.
  • 高密度
    We can meet you halfway: for a first order, we can go down to 500 pieces, but the price goes up to $4.80, since setup and printing are fixed costs whatever the quantity.
值得记住的说法中文
meet you halfway各让一步谈判中提出折中方案的常用说法
go down to …(数量)降到……
the price goes up to …价格涨到……
fixed costs固定成本解释为什么小单更贵
Simon

Hmm. Even so, any extra bottles just sit in our back room. Stock we can't sell is my real worry.

嗯。即便这样,多出来的杯子也只会堆在我们仓库里。卖不掉的库存才是我真正担心的。

听懂:Even so 即便这样 · back room 店里的小仓库 · Stock we can't sell 卖不掉的库存

Kate

Honestly, three hundred is our sweet spot. Is there any way you could make three hundred work?

说实话,300 个对我们最合适。有没有办法让 300 个也能做?

听懂:sweet spot 最合适的点 · make … work 想办法做成

轮到你:给小单方案

给出 300 个的方案:用现有的 3 种颜色、不做定制印标,单价 5.1 美元。

你想说的意思:有办法。如果用我们现有的 3 种颜色、不做定制印标,300 个也能接,单价 5.1 美元。

  • 能说清
    Yes. Use our three colours with no logo. Then 300 is OK. The price is $5.10.
  • 自然
    Yes, if you're happy with our three existing colours and no custom logo, we can do 300 pieces at $5.10 each.
  • 高密度
    There's a way to make it work: if you stick with our three existing colours and skip the custom logo, we can take on 300 pieces at $5.10 each.
值得记住的说法中文
make it work想办法做成
stick with …就用……、不换比 use 更强调“维持现有的”
skip the custom logo不做定制印标skip=省掉这一步
take on …接下(订单)
Kate

Mm, I like where this is going. Our shop's pretty simple, so that might suit us fine.

嗯,我喜欢这个方向。我们店风格挺简单的,这样可能正合适。

听懂:I like where this is going 我喜欢这个方向 · suit us fine 很适合我们

Simon

One more thing. If these sell well and we order again, we've paid a small-order price for nothing. What happens then?

还有一点。如果卖得好、我们再下单,那第一单的小单高价不就白付了?到时候怎么算?

听懂:small-order price 小单价格 · for nothing 白白地

轮到你:返还差价

承认顾虑合理,承诺第二单达到 1000 个,就在第二单里返还第一单多付的差价。

你想说的意思:这个顾虑很合理。如果第二单达到 1000 个,我们就把第一单多付的差价在第二单里返还给你们。

  • 能说清
    I understand. If your second order is 1,000 pieces, we pay back the difference.
  • 自然
    That's a fair point. If your second order reaches 1,000 pieces, we'll give you back the difference from the first order.
  • 高密度
    Totally fair point. If your second order hits 1,000 pieces, we'll credit the difference from the first order, so the test order costs you nothing extra.
值得记住的说法中文
Totally fair point.您说得很有道理先认同顾虑,再给方案
If your second order hits …如果第二单达到……hit=达到(数量、目标)
credit the difference把差价抵扣回去
costs you nothing extra不让你们多花一分钱
Simon

Okay, that's fairer than I expected. I'd want that in writing, though.

好,这比我预想的公道。不过我希望写进书面材料里。

听懂:fairer than I expected 比我预想的公道 · in writing 书面写明

Kate

Great. Can you sum up where we've landed and email us a quote today? We'll look at it tonight.

太好了。你能总结一下我们谈到哪儿了,今天把报价单发邮件给我们吗?我们今晚看。

听懂:sum up 总结 · where we've landed 谈到的结果 · quote 报价单

轮到你:总结收尾

总结两个方案(500 个 4.8 美元带印标;300 个现有颜色 5.1 美元),答应今天下班前把报价单发到他们邮箱。

你想说的意思:好的。总结一下有两个方案:500 个、印你们的标,4.8 美元;或者 300 个、用现有颜色,5.1 美元,交期大约 25 天。我今天下班前把报价单发到你们邮箱。

  • 能说清
    Sure. Two options. 500 with your logo at $4.80. Or 300 in our colours at $5.10. I'll email the quote today.
  • 自然
    Sure. So you've got two options: 500 pieces with your logo at $4.80, or 300 in our colours at $5.10. I'll email the quote before the end of today.
  • 高密度
    To sum up, you've got two options: 500 pieces with your logo at $4.80, or 300 in our existing colours at $5.10, both ready in about 25 days. I'll have the quote in your inbox before the end of today.
值得记住的说法中文
To sum up, you've got two options总结一下,你们有两个选择会议收尾的标准开头
both ready in about …都大约……能交货
I'll have the quote in your inbox我会把报价单发到你们邮箱比 I'll send you 更有承诺感
before the end of today今天下班前
Simon

Thanks. That's more flexible than I expected, honestly.

谢谢你。说实话,比我想的灵活多了。

听懂:flexible 灵活

Kate

We'll look out for your email, talk it over tonight, and get back to you by Thursday.

我们会留意你的邮件,今晚商量一下,周四之前给你答复。

听懂:look out for 留意 · talk it over 商量一下 · get back to you 回复你

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, the line broke up. Could you say that again?抱歉,信号断了一下,能再说一遍吗
Let me check that with my manager and come back to you.我跟经理确认一下再回复你们
Just to make sure I understand, …我确认一下我理解得对不对……
Give me a second to check the numbers.稍等,我核一下数字

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Kate 和 Simon 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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还可以练哪些场景?

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