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退租检查：拿出证据，把押金扣款谈到合理

退租检查Graham · 英国口音　Kate · 澳大利亚口音

点「看一看」，Graham 和 Kate 就在这里把这一场演一遍；轮到你开口的 5 个地方会停下来，给你看要说的意思和三种说法。

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开口前 App 里的练习场景 · 生活最后更新：

AI角色、对话和声音都由 AI 生成，只用于练习。

这一场在哪里，发生了什么？

周六上午 10 点，伦敦东边一套一居室公寓的客厅，租住一年后退租交钥匙

你租了一年的一居室今天到期，房东 Graham 和他请来的退房检查员 Kate 正在逐个房间检查。其他房间都没问题，到了客厅，Graham 指着墙上的几道划痕，说要从 1200 英镑押金里扣 250 英镑把整面墙重刷。

和谁对话？

Graham
英国口音。房东，说话客气但态度坚决，想快点结束
Kate
澳大利亚口音。退房检查员，中立，按清单逐项核对

你要做到什么？

说清楚你只对客厅墙的扣款有异议；用入住当天的照片证明沙发后面的两道划痕原来就有；坦白承认书架旁那道小划痕是你碰的；请检查员核对入住清单上的“墙面轻微磨损”；提出只付 40 英镑补漆，并要求扣款书面列明。

这一场轮到你开口 5 次：

  1. 表明立场
  2. 拿出证据
  3. 坦白承认
  4. 引用清单
  5. 提方案

全文：这一场怎么说？

中英对照，不用注册。每一句都能点「听」，录音就是 App 里这一场的录音，只有角色的台词。轮到你的地方，写着你想说的意思、三种说法和值得记住的说法：能说清是短句，先保证对方听懂；自然是同事平时会说的；高密度更紧凑、信息更多。

Kate

Right, kitchen, bathroom and bedroom are all done. Everything matches the inventory. Now, the living room.

好，厨房、浴室和卧室都查完了，跟清单都对得上。现在看客厅。

听懂：inventory 房屋物品状况清单 · matches 对得上

Graham

Yes, here's the problem. These marks mean the whole wall needs painting again, so I'm taking two hundred and fifty off the deposit.

对，问题就在这儿。这些划痕意味着整面墙要重刷，所以我要从押金里扣 250 英镑。

听懂：marks 划痕、印子 · taking … off the deposit 从押金里扣

Kate

Before I write that down, are you happy with the charges so far?

我记下来之前问一下，到目前为止的收费你都同意吗？

听懂：before I write that down 我记下来之前 · the charges so far 目前为止的收费

轮到你：表明立场

先说其他房间没问题，再明确表示不同意客厅墙的扣款。

你想说的意思：其他房间我没有意见，但客厅墙这笔扣款我不同意。

  • 能说清
    The other rooms are fine. But I don't agree with the charge for the living room wall.
  • 自然
    I'm happy with the other rooms, but I don't agree with the charge for the living room wall.
  • 高密度
    I've got no issue with the other rooms, but I'm afraid I can't agree to the charge for the living room wall.
值得记住的说法中文
I'm happy with …我对……没意见英式口语里表示同意、接受
I don't agree with the charge for …我不同意……这笔收费
I've got no issue with ………我没有异议先肯定一部分，再提反对
I'm afraid I can't agree to …恐怕我不能同意……比 I don't agree 更客气但同样坚定
Graham

With respect, the marks are right there. Look behind the sofa. How else would you explain them?

恕我直言，划痕就在那儿。你看沙发后面。不然你怎么解释？

听懂：With respect 恕我直言（客气地反对） · How else would you explain them? 不然你怎么解释？

轮到你：拿出证据

拿出入住当天的照片，指出沙发后面那两道划痕当时就有。

你想说的意思：我去年 3 月 1 日入住那天拍了带日期的照片，你看，沙发后面这两道划痕那时候就有了。

  • 能说清
    I took photos on my first day, March 1st last year. These two marks behind the sofa were already there.
  • 自然
    I took photos on the day I moved in, March 1st last year. You can see these two marks behind the sofa were already there.
  • 高密度
    I've actually got dated photos from move-in day, March 1st last year, and these two marks behind the sofa were there from the start.
值得记住的说法中文
on the day I moved in我入住那天
were already there原来就有
dated photos from move-in day入住当天带日期的照片dated＝带日期的，做证据很有力
were there from the start一开始就有
Kate

Can I see those? I'll compare them with the wall and note it in the report.

能给我看看吗？我跟墙对比一下，在报告里记一笔。

听懂：compare them with the wall 跟墙面对比 · note it in the report 在报告里记下来

Graham

All right, fair enough. But this one by the bookshelf looks new to me. That wasn't there before, was it?

好吧，有道理。不过书架旁边这道我看是新的。以前没有吧？

听懂：fair enough 行吧，有道理 · bookshelf 书架

轮到你：坦白承认

大方承认书架旁那道约 10 厘米的新划痕是你搬家时碰的，同时点出它很小。

你想说的意思：对，那道是新的，是我搬东西时碰的。不过只有 10 厘米左右。

  • 能说清
    No, that one is new. I hit the wall when I moved my things. It's only about ten centimetres.
  • 自然
    No, you're right, that one's new. I hit the wall when I was moving out. It's only about ten centimetres, though.
  • 高密度
    Fair point, that one's on me. I caught the wall when I was moving out, but it's only about ten centimetres long.
值得记住的说法中文
you're right, that one's new你说得对，那道是新的
when I was moving out我搬走的时候
that one's on me那道算我的主动认责，显得诚恳
I caught the wall我蹭到了墙catch＝不小心碰到、刮到
it's only about ten centimetres只有大约十厘米
Graham

Okay. Even one small mark means painting the whole wall, or the colours won't match. You see my point?

好。可哪怕只有一小道，也得整面墙重刷，不然颜色对不上。你明白我的意思吧？

听懂：the colours won't match 颜色对不上 · You see my point? 你明白我的意思吧？

轮到你：引用清单

引用入住清单上的“客厅墙面有轻微磨损”，请检查员核对。

你想说的意思：我理解，但入住清单上写着“客厅墙面有轻微磨损”。Kate，能请你核对一下吗？

  • 能说清
    I understand. But the check-in inventory says 'minor wear to the living room walls'. Kate, can you check, please?
  • 自然
    I see your point, but the check-in inventory says 'minor wear to the living room walls'. Kate, could you check that for me?
  • 高密度
    I see your point, but the check-in inventory says 'minor wear to the living room walls'. Kate, would you mind checking that against your copy?
值得记住的说法中文
I see your point, but …我明白你的意思，但……先承认对方，再反驳，语气缓和
the check-in inventory says …入住清单上写着……
would you mind checking …麻烦你核对一下……比 can you check 更客气
against your copy对照你手上那份
Kate

Let me find the check-in inventory. Here, living room walls: minor wear. Yes, that's written here.

我找一下入住清单。在这儿，客厅墙面：轻微磨损。对，这里是写了。

听懂：check-in inventory 入住清单 · minor wear 轻微磨损

Kate

Normal wear and tear isn't usually charged for. The new mark is a fair charge, but not the whole wall.

正常使用造成的磨损一般不收费。那道新划痕收费合理，但不该算整面墙。

听懂：wear and tear 正常使用造成的磨损 · a fair charge 合理的收费

Graham

Hmm. I'd still like it done properly. So what are you offering?

嗯。我还是希望修得像样。那你打算出多少？

听懂：done properly 好好修、修到位 · what are you offering 你打算出多少

轮到你：提方案

提出只为补那一小块漆付 40 英镑，并要求所有扣款书面列明。

你想说的意思：我愿意付 40 英镑把那一小块补一下漆。另外请把扣款都书面列清楚。

  • 能说清
    I can pay forty pounds to fix that one spot. Please put the charges in writing.
  • 自然
    I'm happy to pay forty pounds to touch up that one spot. Could you put the charges in writing, please?
  • 高密度
    I'd be happy to cover forty pounds to touch up that one spot, as long as you put the charges in writing.
值得记住的说法中文
I'd be happy to cover …我愿意承担……cover＝付这笔钱
touch up that one spot把那一小块补一下漆touch up＝局部补漆、修补
as long as …只要……把条件放在后面说
put the charges in writing把收费写成书面
Graham

That's lower than I hoped, but I don't want to argue all morning. All right, we'll go with your figure.

比我想的少，不过我不想吵一上午。好吧，就按你说的数。

听懂：argue all morning 吵一上午 · go with your figure 就按你说的数

Kate

I'll list each charge in the report and send you both a copy today.

我会在报告里逐项列出收费，今天发给你们俩各一份。

听懂：list each charge 逐项列出收费 · send you both a copy 给你们俩各发一份

Graham

Good. Keys, please, and thanks for leaving the place so clean.

好。请把钥匙给我，谢谢你把房子留得这么干净。

听懂：leaving the place so clean 把房子留得这么干净

没听清、卡住时怎么接？

这一场准备的救场的话：没听清、一时想不起词，先用一句接住，再想内容。

英文中文
Sorry, could you say that again a bit slower?麻烦慢一点再说一遍
Give me a second, let me find the photos.稍等，我找一下照片
Just so I'm clear, how much are you taking off?我确认一下，你要扣多少？
Could you show me where it says that?能指给我看写在哪里吗？

在开口前练这一场

读过一遍，再开口说一遍：在开口前打开这一场，Graham 和 Kate 用各自的口音说话，轮到你时停下来等你开口，不限时间；想不起来，提示先给首字母，再给英文说法，最后才给中文。

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开口前 App 里的练习场景「退租检查：拿出证据，把押金扣款谈到合理」：情境、角色、全文、三种说法和救场的话都是 App 里的原文，录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误，写信到 hello@kaikouqian.com。

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