酒店礼宾台:推荐餐厅,帮客人订去机场的出租车

酒店礼宾台Takeshi · 日本口音 Yumi · 日本口音

点「看一看」,Takeshi 和 Yumi 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

傍晚 6 点左右,新加坡一家酒店大堂的礼宾台

你在新加坡一家酒店做礼宾。一对日本游客 Mori 夫妇来到礼宾台:丈夫 Takeshi 说话慢、很客气,妻子 Yumi 不能吃辣。他们想找附近吃晚饭的地方,还要问明早怎么去机场。

和谁对话?

Takeshi
日本口音。游客丈夫,说话慢,非常客气,想要稳妥的安排
Yumi
日本口音。游客妻子,不能吃辣,问题很实际

你要做到什么?

推荐两家附近的餐厅,其中一家不辣;说清走路大约十分钟,主动帮他们订位;告诉他们打车去机场大约 25 分钟;考虑早高峰,帮他们订明早六点的出租车,在大堂门口等;回答能不能刷卡付车费。

这一场轮到你开口 5 次:

  1. 推荐餐厅
  2. 说距离订位
  3. 说车程
  4. 订出租车
  5. 回答付款

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Takeshi

Excuse me, good evening. We arrived today. Could you recommend a good place for dinner nearby?

打扰了,晚上好。我们今天刚到。能推荐一下附近吃晚饭的好地方吗?

听懂:recommend 推荐 · nearby 附近

Yumi

But please, nothing spicy. I can't eat spicy food at all. Sorry for the trouble.

不过请不要辣的。我一点辣都不能吃。麻烦您了。

听懂:spicy 辣的 · Sorry for the trouble 麻烦您了

轮到你:推荐餐厅

推荐附近两家餐厅,说明其中海南鸡饭那家完全不辣。

你想说的意思:没问题。附近有两家不错的:一家海南鸡饭,完全不辣;还有一家海鲜餐厅。

  • 能说清
    Sure. There are two good places nearby. One is chicken rice. It isn't spicy at all. The other is seafood.
  • 自然
    Of course. I'd recommend two places nearby: a chicken rice place that isn't spicy at all, and a seafood restaurant.
  • 高密度
    Of course. I'd recommend two places nearby: a great chicken rice place that isn't spicy at all, and a seafood restaurant for something different.
值得记住的说法中文
I'd recommend …我推荐……比 I suggest 更像服务行业的说法
two places nearby附近两家
isn't spicy at all一点都不辣not … at all 强调完全不
for something different换换口味
Takeshi

Ah, the one that isn't spicy sounds very good. Is it far? We're a little tired from the flight.

啊,不辣的那家听起来很好。远吗?我们坐飞机有点累了。

听懂:tired from the flight 坐飞机累了

轮到你:说距离订位

说明走路大约十分钟,主动提出帮他们订位。

你想说的意思:不远,走路大概十分钟。要不要我帮您订个位?

  • 能说清
    It's about ten minutes on foot. I can book a table for you.
  • 自然
    It's only a ten-minute walk. Would you like me to book a table for you?
  • 高密度
    It's just a ten-minute walk from here, and I'd be happy to book a table for you, if you like.
值得记住的说法中文
a ten-minute walk走路十分钟ten-minute 中间有连字符,minute 不加 s
Would you like me to …?要不要我帮您……主动提供帮助最常用
I'd be happy to …我很乐意……
book a table for you帮您订位
Yumi

Yes, please. Seven o'clock tonight, for two people, if possible.

好的,麻烦了。今晚七点,两位,可以的话。

听懂:for two people 两位 · if possible 可以的话

Takeshi

Thank you very much. One more thing. Our flight home is tomorrow at eight thirty. How long to the airport by taxi?

非常感谢。还有一件事。我们明天八点半的航班回国。坐出租车去机场要多久?

听懂:flight home 回国的航班 · by taxi 坐出租车

轮到你:说车程

确认帮他们订好七点的位子,再告诉他们打车去机场大约 25 分钟。

你想说的意思:好的,我帮您订今晚七点。去机场打车大概 25 分钟。

  • 能说清
    Okay, I'll book it for seven. By taxi, it's about twenty-five minutes.
  • 自然
    Sure, I'll book it for seven. The airport's about twenty-five minutes by taxi from here.
  • 高密度
    No problem, I'll get that booked for seven. As for the airport, it's roughly twenty-five minutes by taxi from here.
值得记住的说法中文
I'll get that booked我来订好get sth done,表示帮对方办妥
As for …至于……换话题时很顺
roughly twenty-five minutes大约二十五分钟roughly 比 about 稍正式
by taxi from here从这里打车
Yumi

Oh, I see. But what about the morning traffic? We really don't want to miss our flight.

哦,明白了。不过早上会堵车吗?我们真的不想误机。

听懂:morning traffic 早上的交通(堵车) · miss our flight 误机

Takeshi

Could you book a taxi for us, please? What time should we leave, do you think?

能帮我们订一辆出租车吗?您觉得我们几点出发好?

听懂:What time should we leave 几点出发好

轮到你:订出租车

让他们放心,建议早上六点出发,帮他们订车,车在大堂正门口等。

你想说的意思:别担心,为了保险起见,建议六点出发。我帮您订车,司机会在大堂正门口等。

  • 能说清
    Don't worry. Leave at six to be safe. I'll book a taxi. It will wait at the main lobby entrance.
  • 自然
    Don't worry, I'd suggest leaving at six to be safe. I'll book a taxi, and it'll be waiting at the main lobby entrance.
  • 高密度
    To be on the safe side, I'd suggest leaving at six. I'll book the taxi, and the driver will be waiting at the main lobby entrance.
值得记住的说法中文
To be on the safe side为了保险起见比 to be safe 更地道
I'd suggest leaving at …建议……点出发suggest 后面接 -ing
will be waiting at …会在……等着
the main lobby entrance大堂正门口
Takeshi

That's very kind. We'll come down to the lobby a little early.

您真周到。我们会早一点下楼到大堂。

听懂:come down to the lobby 下楼到大堂

Yumi

And can we pay the taxi by card? We don't have much Singapore cash left.

还有,出租车能刷卡吗?我们新加坡现金不多了。

听懂:pay by card 刷卡付款 · cash left 剩下的现金

轮到你:回答付款

告诉他们可以刷卡,你会确保派来的车能刷卡。

你想说的意思:可以刷卡。我会跟车行说好,派一辆能刷卡的车。

  • 能说清
    Yes, card is fine. I'll ask for a taxi that takes cards.
  • 自然
    Yes, card is fine. I'll make sure they send a taxi that takes cards.
  • 高密度
    Yes, card's no problem. I'll make sure they send a taxi that takes cards, so you're all set.
值得记住的说法中文
I'll make sure …我会确保……让客人放心的常用句
a taxi that takes cards能刷卡的出租车take cards=收卡
you're all set都安排好了服务结束时很常用
Takeshi

Wonderful. Thank you for all your help.

太好了。谢谢您的帮忙。

听懂:all your help 您的所有帮助

Yumi

Thank you so much. Now, dinner! See you early tomorrow morning.

太感谢了。那现在去吃饭啦!明天一早见。

听懂:early tomorrow morning 明天一早

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you say that again, please?抱歉,能再说一遍吗
Just a moment, let me check for you.请稍等,我帮您查一下
Let me write it down for you.我给您写下来
Just to confirm, …跟您确认一下……

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Takeshi 和 Yumi 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「酒店礼宾台:推荐餐厅,帮客人订去机场的出租车」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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