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伦敦餐厅：问清客人的花生过敏，去后厨确认能吃的菜

伦敦餐厅Helen · 英国口音　Javier · 西班牙口音

点「看一看」，Helen 和 Javier 就在这里把这一场演一遍；轮到你开口的 5 个地方会停下来，给你看要说的意思和三种说法。

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开口前 App 里的练习场景 · 餐饮酒店与零售最后更新：

AI角色、对话和声音都由 AI 生成，只用于练习。

这一场在哪里，发生了什么？

周五晚上 7 点半，伦敦 Soho 一家亚洲餐厅，你在桌边给客人点菜，中间去一趟后厨

你是这家亚洲餐厅的服务员。一位英国女士 Helen 刚坐下就说自己对坚果严重过敏，问哪些菜能吃。你得先问清楚，再去后厨找主厨 Javier 确认，不能随口保证。

和谁对话？

Helen
英国口音。客人，对花生严重过敏，很谨慎，会追问
Javier
西班牙口音。主厨，说话快，对过敏很认真

你要做到什么？

问清她对哪种坚果过敏、有多严重；告诉她沙爹鸡和宫保虾里有花生；说你去后厨确认、马上回来；回来告诉她主厨确认能做的菜，会换干净的锅单独做；她追问能不能百分之百保证时，如实回答。

这一场轮到你开口 5 次：

  1. 问清过敏
  2. 指出花生菜
  3. 去后厨确认
  4. 转告主厨
  5. 如实回答

全文：这一场怎么说？

中英对照，不用注册。每一句都能点「听」，录音就是 App 里这一场的录音，只有角色的台词。轮到你的地方，写着你想说的意思、三种说法和值得记住的说法：能说清是短句，先保证对方听懂；自然是同事平时会说的；高密度更紧凑、信息更多。

Helen

Hi, sorry, before we order, I need to mention something. I've got a severe nut allergy. Which dishes can I safely eat?

你好，不好意思，点菜前我得先说一下。我坚果过敏很严重。哪些菜我能放心吃？

听懂：severe 严重的 · nut allergy 坚果过敏 · safely eat 放心吃

轮到你：问清过敏

先谢谢她告诉你，再问清是对哪种坚果过敏、有多严重。

你想说的意思：谢谢您告诉我。您是对哪种坚果过敏？严重到什么程度？

  • 能说清
    Thank you for telling me. Which nuts are you allergic to? How serious is it?
  • 自然
    Thanks for letting me know. Which nuts are you allergic to, and how serious is it?
  • 高密度
    Thanks for letting me know. Just so we get it right, which nuts are you allergic to, and how serious is it?
值得记住的说法中文
Thanks for letting me know谢谢您告诉我客人主动提醒时先说这句
Which nuts are you allergic to您对哪种坚果过敏allergic to 后面接过敏的东西
how serious is it有多严重
Just so we get it right, …为了不出错……解释你为什么要多问，客人更放心
Helen

Mainly peanuts. Even a tiny amount can make me really ill. I carry an emergency pen, but I'd rather not use it.

主要是花生。哪怕一点点都会让我很难受。我随身带着急救笔，但真不想用到它。

听懂：a tiny amount 一点点 · emergency pen 过敏急救注射笔

Helen

So, looking at the menu, which dishes have peanuts in them?

那看菜单的话，哪些菜里有花生？

听懂：have peanuts in them 里面有花生

轮到你：指出花生菜

明确告诉她：沙爹鸡和宫保虾里都有花生，建议别点。

你想说的意思：沙爹鸡和宫保虾里都有花生，这两道您最好别点。

  • 能说清
    The satay chicken has peanuts. The kung pao prawns have peanuts too. Please don't order those two.
  • 自然
    So, the satay chicken and the kung pao prawns both have peanuts in them. I'd stay away from those two.
  • 高密度
    Two to avoid straight away: the satay chicken and the kung pao prawns both have peanuts in them, so I'd stay away from those two.
值得记住的说法中文
both have peanuts in them两道里都有花生
I'd stay away from …我建议别碰……比 Don't eat 委婉，像在给建议
Two to avoid straight away有两道一定要避开先说数量，客人听得更清楚
Helen

Okay, I'll avoid those. But what about the rest? Do you cook with peanut oil? Could other dishes pick up traces of peanuts?

好，那两道我不点。那其他菜呢？你们用花生油炒菜吗？别的菜会不会沾上一点花生？

听懂：peanut oil 花生油 · pick up traces of 沾上微量的……

轮到你：去后厨确认

不随口回答：说这个问题你要去问主厨，马上回来。

你想说的意思：这个问题问得好，我不想乱猜。我去后厨问一下主厨，马上回来。

  • 能说清
    Good question. I don't want to guess. I'll ask the chef now. I'll be right back.
  • 自然
    That's a fair question, and I don't want to guess. Let me check with the chef and I'll be right back.
  • 高密度
    That's a fair question, and I'd rather not guess. Let me check with the chef. Give me two minutes and I'll be right back.
值得记住的说法中文
That's a fair question您问得很对肯定对方的担心
I'd rather not guess我不想乱猜比 I don't know 专业
Let me check with the chef我去问一下主厨
I'll be right back我马上回来
Javier

Peanut allergy? Good, you came to ask. We don't use peanut oil here. Only vegetable oil.

花生过敏？好，你来问是对的。我们不用花生油，只用植物油。

听懂：allergy 过敏 · vegetable oil 植物油

Javier

But we share the woks all night. For her, I'll clean a wok and cook her food separately.

不过我们整晚都共用炒锅。她的菜我会洗一口干净的锅，单独做。

听懂：wok 炒锅 · separately 单独地

Javier

The lemon chicken and the black bean beef are both fine. No dip on the side, though. The dip isn't safe.

柠檬鸡和豆豉牛肉都可以。不过别配蘸酱，蘸酱不安全。

听懂：black bean beef 豆豉牛肉 · dip on the side 旁边配的蘸酱

Helen

Oh, you're back. So, what did the chef say? Is there anything I can have?

哦，你回来了。主厨怎么说？有我能吃的吗？

听懂：Is there anything I can have? 有我能吃的吗

轮到你：转告主厨

告诉她主厨确认能做的菜，并说会换干净的锅单独做。

你想说的意思：好消息，主厨确认柠檬鸡和豆豉牛肉都可以。他会换一口干净的锅，单独给您做。

  • 能说清
    Good news. The chef says lemon chicken and black bean beef are okay. He will use a clean wok and cook your food separately.
  • 自然
    Good news. The chef says the lemon chicken and the black bean beef are both fine. He'll use a clean wok and cook your dish separately.
  • 高密度
    Good news: the chef's confirmed the lemon chicken and the black bean beef are both fine. He'll use a clean wok and cook your dish separately.
值得记住的说法中文
the chef's confirmed …主厨确认了……说明不是你自己猜的
use a clean wok用干净的炒锅
cook your dish separately单独做您的菜
Helen

That sounds careful, thank you. But to be honest with me, can you promise there's no chance at all?

听起来很仔细，谢谢。不过请跟我说实话，你能保证一点风险都没有吗？

听懂：no chance at all 一点可能都没有

轮到你：如实回答

不随口保证：如实说没法百分之百保证，但主厨会尽力，你也会亲自把菜端来。

你想说的意思：说实话，我没法百分之百保证，但主厨会尽一切办法，我也会亲自把菜给您端过来。

  • 能说清
    I'm sorry, I can't promise a hundred percent. But the chef will be very careful, and I will bring your food myself.
  • 自然
    To be honest, I can't promise a hundred percent. But the chef's taking every step he can to keep it safe, and I'll bring your dish out myself.
  • 高密度
    Honestly, no kitchen can promise a hundred percent, but the chef's taking every step he can, and I'll bring your dish out myself.
值得记住的说法中文
promise a hundred percent百分之百保证过敏问题上别说 totally safe
taking every step he can尽一切办法
bring your dish out myself亲自把菜端过来让客人更安心
Helen

Thanks for being honest. That's why I trust you. I'll have what the chef suggests, and no dips or sauces, please.

谢谢你说实话，正因为这样我才信你。就按主厨的建议来，别配任何蘸酱和酱汁，麻烦了。

听懂：what the chef suggests 主厨推荐的 · no dips or sauces 不要蘸酱和酱汁

没听清、卡住时怎么接？

这一场准备的救场的话：没听清、一时想不起词，先用一句接住，再想内容。

英文中文
Sorry, could you say that again?抱歉，能再说一遍吗
Let me check with the kitchen.我去后厨问一下
Just to make sure, you mean …?确认一下，您是说……？
Give me one minute, please.请稍等一分钟

在开口前练这一场

读过一遍，再开口说一遍：在开口前打开这一场，Helen 和 Javier 用各自的口音说话，轮到你时停下来等你开口，不限时间；想不起来，提示先给首字母，再给英文说法，最后才给中文。

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内容来源
开口前 App 里的练习场景「伦敦餐厅：问清客人的花生过敏，去后厨确认能吃的菜」：情境、角色、全文、三种说法和救场的话都是 App 里的原文，录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误，写信到 hello@kaikouqian.com。

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