签证中心:材料缺了银行流水,问清怎么补交

签证中心Claire · 英国口音 Rajesh · 印度口音

点「看一看」,Claire 和 Rajesh 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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这一场在哪里,发生了什么?

周二上午十点,伦敦一家签证申请中心的递交窗口(有预约,来递交工作签证材料)

你按预约来签证中心递交工作签证材料。窗口的 Claire 核对时发现,你带的是网银打印的截图,不是最近六个月的正式银行流水。值班主管 Rajesh 就在旁边,会过来帮忙解释。

和谁对话?

Claire
英国口音。递交窗口工作人员,说话快,照章办事但不刁难
Rajesh
印度口音。值班主管,耐心,会把规定讲清楚

你要做到什么?

确认缺的是哪份材料、要原件还是盖章版;问截图加银行邮件能不能代替;问清补交期限和方式;争取今天先交其他材料、先录指纹;最后复述一遍要做的事,记下参考编号。

这一场轮到你开口 5 次:

  1. 确认缺件
  2. 问替代
  3. 问期限
  4. 今天先办
  5. 复述确认

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Claire

Morning. Right, I've gone through your documents. Most of it's fine, but you're missing your bank statements for the last six months.

早上好。好,我核对过你的材料了。大部分没问题,但缺了最近六个月的银行流水。

听懂:gone through your documents 把你的材料核对了一遍 · bank statements 银行流水

Claire

These are just printouts from online banking. I'm afraid they won't do as they are.

这些只是网银打印出来的。恐怕这样是不行的。

听懂:printouts 打印件 · they won't do 这样不行

轮到你:确认缺件

确认缺的是最近六个月的银行流水,问要原件还是盖章版。

你想说的意思:我确认一下,缺的是最近六个月的银行流水对吧?要原件,还是银行盖章的就行?

  • 能说清
    So you need my bank statements for six months? The original, or a stamped copy?
  • 自然
    Just to check, it's the last six months of bank statements? Do you need the originals, or will a stamped copy do?
  • 高密度
    Just to check, it's the last six months of bank statements you're after? Does it have to be the original, or will a stamped copy do?
值得记住的说法中文
Just to check, …我确认一下……比 I want to confirm 自然
you're after你要的是口语,等于 you need
will a stamped copy do?盖章的复印件行吗…will do=……就够了
Claire

It needs to be stamped by the bank, or an official electronic statement from them. A normal printout isn't enough on its own.

要银行盖章的,或者银行出的正式电子版流水。普通打印件单独是不够的。

听懂:stamped by the bank 银行盖章 · official electronic statement 正式电子版流水 · on its own 单独(一份)

轮到你:问替代

问网银截图加上银行发的邮件,能不能代替正式流水。

你想说的意思:我有这些网银截图,还有银行发的邮件,加在一起能不能代替?

  • 能说清
    I have these printouts and an email from my bank. Is that okay instead?
  • 自然
    I've got these printouts and an email from my bank. Would that work instead?
  • 高密度
    What if I add an email from my bank to these printouts? Would that work instead, or is it a definite no?
值得记住的说法中文
What if I …?要是我……呢提出一个办法试试看
Would that work instead?这样能代替吗
a definite no肯定不行委婉地确认是不是没商量
Claire

Hmm, let me check with my supervisor. Rajesh, have you got a second?

嗯,我问一下主管。Rajesh,你有空吗?

听懂:supervisor 主管 · have you got a second 有空吗(借你一下)

Rajesh

Hello. I'm afraid screenshots or emails won't count. It has to be stamped, or the official electronic version from your bank.

你好。恐怕截图和邮件都不算数。必须是盖章的,或者银行出的正式电子版。

听懂:screenshots 截图 · won't count 不算数

Rajesh

The good news is, you don't have to start again. You can send it in later.

好消息是,你不用从头再来,之后补交就行。

听懂:start again 从头再来 · send it in later 之后再交上来

轮到你:问期限

问补交期限是不是十个工作日,能不能邮寄或在网上上传。

你想说的意思:那补交期限是多久?是十个工作日吗?可以邮寄或者网上上传吗?

  • 能说清
    How long do I have? Ten working days? Can I post it or upload it?
  • 自然
    How long have I got? Is it ten working days? And can I post it, or upload it online?
  • 高密度
    What's the deadline for sending it in, ten working days? And can I post it, or just upload it online?
值得记住的说法中文
What's the deadline for ………的截止时间是什么时候
ten working days十个工作日不算周末和假期
upload it online在网上上传
Rajesh

You can upload it to your online account within ten working days. No new appointment needed, and there's no need to post anything.

十个工作日内上传到你的网上账户就行。不用重新预约,也不用邮寄。

听懂:upload 上传 · within ten working days 十个工作日之内 · No new appointment needed 不用重新预约

Claire

So, today's appointment still stands. Do you want to go ahead today, or come back another time?

所以今天的预约还有效。你是今天继续办,还是改天再来?

听懂:still stands 仍然有效 · go ahead 继续办

轮到你:今天先办

请她今天先收下其他材料,并且今天先录指纹。

你想说的意思:我想今天先办。其他材料今天能先收下吗?指纹能今天先录吗?

  • 能说清
    I want to do it today. Can you take my other papers? Can I do fingerprints today?
  • 自然
    I'd like to go ahead today. Could you take the rest of my documents now, and can I do my fingerprints today?
  • 高密度
    I'd rather go ahead today. Could you take the rest of my documents now and get my fingerprints done while I'm here?
值得记住的说法中文
go ahead today今天就办
the rest of my documents我其余的材料
while I'm here趁我在这儿顺便提要求时很自然
Claire

Okay. If you're happy to go ahead, I'll take the rest now, and you'll do your fingerprints in booth three.

好。如果你决定今天办,我现在收其他材料,你去三号间录指纹。

听懂:fingerprints 指纹 · booth three 三号小间

Rajesh

Just one thing. If nothing arrives in time, the decision will be made on what we already have.

还有一点:如果没按时补交,就会按现有的材料审理。

听懂:in time 按时 · the decision will be made on 会根据……来决定

Claire

Here's your receipt. The reference number's at the top, starting with GWF. Anything else?

这是你的回执。参考编号在最上面,以 GWF 开头。还有别的吗?

听懂:receipt 回执 · reference number 参考编号 · GWF 签证申请编号的开头字母

轮到你:复述确认

复述一遍:十个工作日内上传盖章流水,参考编号是回执上 GWF 开头的那个。

你想说的意思:我复述一下:十个工作日内把盖章流水上传,参考编号就是回执上 GWF 开头的那个,对吧?

  • 能说清
    So I upload the stamped statements in ten working days. The reference number starts with GWF, right?
  • 自然
    Let me get this right: I upload the stamped statements within ten working days, and the reference number starts with GWF?
  • 高密度
    Let me get this right: stamped statements uploaded within ten working days, and the reference number is the GWF one on the receipt?
值得记住的说法中文
Let me get this right我确认一下理解得对不对复述前的开场白
within ten working days十个工作日之内
the reference number参考编号
Rajesh

Yes, that's the main thing. Keep the receipt safe, and upload as soon as your bank sends it.

对,最重要的就是这些。回执收好,银行一出流水就上传。

听懂:Keep the receipt safe 把回执收好 · as soon as 一……就……

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you say that a bit more slowly?抱歉,能说慢一点吗
Could you write that down for me?能帮我写下来吗
Sorry, which document do you mean?抱歉,您说的是哪份材料
Give me a second, let me check.稍等,我看一下

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Claire 和 Rajesh 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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开口前 App 里的练习场景「签证中心:材料缺了银行流水,问清怎么补交」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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