工厂车间:向厂长说清停线原因和补产计划

工厂车间Dan · 美国口音 Priya · 印度口音

点「看一看」,Dan 和 Priya 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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AI角色、对话和声音都由 AI 生成,只用于练习。

这一场在哪里,发生了什么?

周二上午十点多,美国俄亥俄州哥伦布市一家汽车零部件厂,3 号冲压线旁

你负责的 3 号冲压线今天上午停了 40 分钟,刚刚重新开起来。客户今天下午四点要来提货,厂长 Dan 急匆匆走进车间,要你当面说清楚。质量工程师 Priya 拿着检测数据也过来了。

和谁对话?

Dan
美国口音。厂长,着急、说话直,一上来就追问
Priya
印度口音。质量工程师,冷静,带着检测数据来补充

你要做到什么?

说清停线时间和原因;讲明已经隔离可疑品、质量在逐件检;报告换销后重新开线、首检合格;给出补产计划,确认下午四点前能交货;顶住厂长对不良品的追问;提出以后每班开工前加查定位销。

这一场轮到你开口 5 次:

  1. 说原因
  2. 说隔离
  3. 说恢复
  4. 补产计划
  5. 防再发

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Dan

What happened? Line 3 was down for forty minutes, and the customer's truck comes at four. Talk to me.

怎么回事?3 号线停了四十分钟,客户的车四点就到。说吧。

听懂:was down 停线了 · Talk to me. 说吧、跟我讲讲

轮到你:说原因

说清几点停的线、为什么停:模具定位销断了,孔位偏了 2 毫米。

你想说的意思:3 号线是 9:20 停的。模具的定位销断了,冲出来的零件孔位偏了 2 毫米。

  • 能说清
    Line 3 stopped at 9:20. A locating pin in the die broke. The holes were off by two millimeters.
  • 自然
    Line 3 went down at 9:20. A locating pin in the die broke, so the holes were off by two millimeters.
  • 高密度
    Line 3 went down at 9:20. Root cause is a locating pin in the die that snapped, so the holes were off by two millimeters.
值得记住的说法中文
went down at …在……点停了说机器、产线、系统停掉都可以用
a locating pin in the die模具里的定位销die 在这里是模具,不是“死”
were off by …偏了……说尺寸、位置偏差的常用说法
Root cause is …根本原因是……工厂里汇报问题的标准开头
Dan

Two millimeters? That's scrap. So where are those parts now? Tell me none of them went out the door.

两毫米?那就是废品了。那些零件现在在哪?别告诉我已经发出去了。

听懂:millimeters 毫米 · scrap 废品 · went out the door 发出厂了

轮到你:说隔离

说明一发现就停线,120 件可疑品已经隔离,质量正在逐件检查。

你想说的意思:一件都没发出去。发现后我们马上停线,把 120 件可疑品隔离了,质量这边正在逐件检。

  • 能说清
    None of them left. We stopped the line right away. We set aside 120 parts. Quality is checking them one by one.
  • 自然
    None of them left the floor. We stopped the line right away and set aside 120 parts. Quality is checking them one by one.
  • 高密度
    None of them left the floor. We shut the line down right away, set aside all 120 suspect parts, and quality is checking them one by one.
值得记住的说法中文
None of them left the floor一件都没出车间floor 指车间、生产现场
set aside …把……隔离、放到一边
suspect parts可疑品suspect 这里是形容词:有嫌疑的
one by one逐件、一个一个地
Priya

Yes, I'm on it. I've checked eighty so far, and fifteen are bad. I'll finish the rest before lunch.

对,我正在检。目前查了八十件,有十五件不合格。剩下的午饭前查完。

听懂:I'm on it 我在处理 · so far 目前为止 · the rest 剩下的

Dan

Fifteen bad ones. Okay. And the line? Is it running again, or are we still stuck?

十五件坏的。好。那线呢?开起来了,还是还卡着?

听懂:running again 重新开起来了 · still stuck 还卡着

轮到你:说恢复

报告已换上备用定位销,10 点重新开线,前 20 件首检合格。

你想说的意思:已经开起来了。备用定位销换上了,10 点重新开线,前 20 件首检都合格。

  • 能说清
    It's running again. We put in a spare pin. We restarted at ten. The first twenty parts passed inspection.
  • 自然
    It's running again. We swapped in a spare pin and restarted at ten, and the first twenty parts passed inspection.
  • 高密度
    We're back up and running. We swapped in a spare pin, restarted at ten, and the first twenty parts all passed inspection.
值得记住的说法中文
back up and running恢复运转了比 running again 更地道
swapped in a spare pin换上了备用销swap in=换上(新的)
restarted at …在……点重新开线
passed inspection检验合格首检合格也可以这样说
Priya

I checked those first parts myself after the restart. The holes are right where they should be.

重新开线后那批首件我亲自查的,孔位完全正确。

听懂:after the restart 重新开线之后 · right where they should be 正好在该在的位置

Dan

Good. But we lost forty minutes. Can we still ship the full order by four? Don't give me maybe.

好。可是丢了四十分钟。四点前还能整单发货吗?别跟我说“也许”。

听懂:ship the full order 整单发货 · Don't give me maybe 别给我模棱两可的答案

轮到你:补产计划

明确回答能:今天少了约 300 件,午饭不停机、加半小时,3:30 前补齐 2,000 件。

你想说的意思:能。今天大概少了 300 件。午饭时间不停机,再加开半小时,3:30 前能把客户要的 2,000 件做齐。

  • 能说清
    Yes. We're about 300 parts short. We'll run through lunch and add half an hour. All 2,000 will be done by 3:30.
  • 自然
    Yes. We're about 300 parts short. If we run through lunch and add half an hour, we'll have all 2,000 done by 3:30.
  • 高密度
    Yes. We're about 300 parts short, but if we run through lunch and add half an hour, we'll have all 2,000 done by 3:30, with time to spare.
值得记住的说法中文
… parts short少了……件be short=数量不够
run through lunch午饭时间不停机through 表示一直不停
done by …在……之前做完
with time to spare还有富余时间让着急的人放心
Dan

Okay, so we make the four o'clock truck. Hold on, though, what about those fifteen bad parts? Priya, does the plan cover those?

好,那就赶得上四点的车。等等,那十五件坏的呢?Priya,这个计划把这些也算进去了吗?

听懂:make the four o'clock truck 赶上四点的车 · Priya, does the plan cover those? 这个计划包括这些吗

Priya

Yes, we're covered. The plan leaves room for about fifty extra parts. I'll send you the final count by noon.

包括,够用。这个计划能多出大约五十件余量。中午前我把最终数字发给你。

听懂:Yes, we're covered. 是的,够了 · final count 最终数量 · by noon 中午之前

Dan

Fine. Last thing. How do we make sure this doesn't happen again?

行。最后一件事。怎么保证以后不再出这种事?

听懂:Last thing 最后一件事 · make sure 保证、确保

轮到你:防再发

提出改进:以后每班开工前检查定位销,记在点检表上。

你想说的意思:我建议以后每班开工前加查一次定位销,记在点检表上。

  • 能说清
    I suggest we check the pin before every shift. We can write it on the daily checklist.
  • 自然
    I'd suggest we check the locating pin before every shift and add it to the daily checklist.
  • 高密度
    Going forward, I'd suggest a pin check before every shift, logged on the daily checklist, so we catch it before it costs us.
值得记住的说法中文
Going forward, …今后……提改进措施时的常用开头
I'd suggest …我建议……比 You should 客气
before every shift每班开工前
the daily checklist日常点检表
Dan

Good idea. Write it up and I'll sign off on it today. Now I'll call the customer.

好主意。你写个书面方案,我今天就签字批。我现在去给客户打电话。

听懂:Write it up 写成书面的 · sign off on it 签字批准

Priya

And Keep those bad parts tagged red, please. They can't mix in with the good ones.

还有,那些不良品请一直挂着红牌,不能混进合格品里。

听懂:tagged red 挂红牌(标为不合格) · mix in with 混进……里

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, it's loud here. Could you say that again?抱歉,这里太吵,能再说一遍吗
Give me a second to check the numbers.稍等,我核对一下数字
Let me confirm with Priya and get back to you.我跟 Priya 确认一下再回复你
Just to be clear, you mean …?我确认一下,你是说……?

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Dan 和 Priya 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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内容来源
开口前 App 里的练习场景「工厂车间:向厂长说清停线原因和补产计划」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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