电话催混凝土:问清车在哪,要求按时连续供料

电话催混凝土Kyle · 美国口音 Rosa · 美国(墨西哥裔)口音

点「看一看」,Kyle 和 Rosa 就在这里把这一场演一遍;轮到你开口的 5 个地方会停下来,给你看要说的意思和三种说法。

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AI角色、对话和声音都由 AI 生成,只用于练习。

这一场在哪里,发生了什么?

周二早上 7:30,休斯顿一个六层办公楼工地,你在三楼楼板浇筑现场给搅拌站打电话

三楼楼板定好早上 7 点开始浇筑,泵车和 12 个工人都到了,可第一车混凝土到 7:30 还没来。你打电话给搅拌站调度 Kyle,他电话响个不停、说话很快;后来销售经理 Rosa 接过电话想安抚你。

和谁对话?

Kyle
美国口音。搅拌站调度员,电话不停,语速快,有点烦
Rosa
美国(墨西哥裔)口音。搅拌站销售经理,接过电话安抚客户

你要做到什么?

报出工地地址和订单号,说明 7 点的车没到;讲清泵车和工人在干等、每小时约 900 美元;要求第一车 8 点前到、之后每 20 分钟一车不断料;8 点前到不了就从北边的站调车;请经理把确认的时间发短信给你,迟到费用之后再谈。

这一场轮到你开口 5 次:

  1. 报单催车
  2. 讲等待成本
  3. 提要求
  4. 要求调车
  5. 书面确认

全文:这一场怎么说?

中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。

Kyle

Dispatch, this is Kyle. Hold on— okay, go ahead. Which site, and what's the order number?

调度,我是 Kyle。等一下——好,你说。哪个工地,订单号多少?

听懂:Dispatch 调度(派车的部门) · go ahead 你说吧 · order number 订单号

轮到你:报单催车

报出工地地址和订单号,说清 7 点的第一车还没到。

你想说的意思:我是 1450 Ridgeway Drive 工地的,订单号 CR-4417。说好七点的第一车,到现在还没来。

  • 能说清
    This is the site at 1450 Ridgeway Drive. Order CR-4417. The first truck was due at seven. It's not here.
  • 自然
    Hi, I'm calling from the site at 1450 Ridgeway Drive, order CR-4417. The first truck was due at seven, and it's still not here.
  • 高密度
    I'm calling from 1450 Ridgeway Drive, order CR-4417. Our first truck was due at seven, and there's still no sign of it.
值得记住的说法中文
I'm calling from …我是……打来的电话开头先说自己是哪边的
was due at seven本该七点到due at+时间=约定的时间
it's still not here还没到
Kyle

Okay, let me pull that up. Yeah, your first truck's stuck in road work on the 610 Loop.

好,我调出来看看。嗯,你们第一车卡在 610 环路修路的地方了。

听懂:pull that up (在电脑上)调出来 · road work 修路 · 610 Loop 休斯顿 610 号环路

Kyle

Driver says maybe eight-fifteen. Not much I can do about traffic, you know?

司机说大概八点一刻。堵车我也没办法,你懂的吧?

听懂:eight-fifteen 八点一刻 · Not much I can do about … ……我也没办法

轮到你:讲等待成本

说明泵车和 12 个工人已经在等,每小时成本大约 900 美元。

你想说的意思:泵车和十二个工人都在这儿干等着,每小时大概要花九百美元。

  • 能说清
    The pump truck and twelve workers are here. They are waiting. It costs us about nine hundred dollars an hour.
  • 自然
    The pump truck and twelve guys are standing around here. That's costing us about nine hundred dollars an hour.
  • 高密度
    The pump and a crew of twelve have been on standby since seven, and that's running us about nine hundred dollars an hour.
值得记住的说法中文
standing around干站着等口语,带点着急
That's costing us …这要让我们花……
on standby待命工地常说
running us about …每……要花我们大约……run sb+金额=花掉某人多少钱
Kyle

I hear you, but I've got five sites calling me right now. Let me get my manager. Hang on.

我明白,可我现在有五个工地在打电话。我叫我们经理来。等一下。

听懂:I hear you 我明白你的意思 · Hang on 等一下

Rosa

Hi, this is Rosa, the sales manager. I'm sorry about the wait. Kyle filled me in. What do you need from us?

你好,我是销售经理 Rosa。让你们久等了,很抱歉。Kyle 跟我说了情况。你需要我们怎么做?

听懂:sales manager 销售经理 · filled me in 跟我说了情况

轮到你:提要求

要求第一车 8 点前到,之后每 20 分钟一车,不能断料,不然会出冷缝。

你想说的意思:第一车最晚八点要到,之后每二十分钟一车,不能断,不然打下去的部分会出冷缝。

  • 能说清
    The first truck must come before eight. Then one truck every twenty minutes. No gaps, or we get a cold joint.
  • 自然
    We need the first truck here by eight, then one every twenty minutes with no gaps, or we'll get a cold joint.
  • 高密度
    Get the first truck here by eight at the latest, then keep them coming every twenty minutes with no gaps, or we're looking at a cold joint.
值得记住的说法中文
by eight at the latest最晚八点
keep them coming一车接一车地送要求连续供应时很好用
with no gaps中间不能断
we're looking at …那就会出现……说可能的后果
Rosa

Understood. Once you start pouring, you can't have gaps. The problem is that truck on the 610. I can't promise eight from this plant.

明白。一开始浇就不能断。问题是 610 上那辆车,从我们这个站我保证不了八点。

听懂:pouring 浇筑(混凝土) · plant 搅拌站

Kyle

Rosa, the north plant's got two empty trucks. Forty minutes out, maybe.

Rosa,北边的站有两辆空车。大概四十分钟能到。

听懂:north plant 北边的搅拌站 · forty minutes out 四十分钟车程

Rosa

Okay. So we can wait for the eight-fifteen truck, or send those two from the north plant now. Your call.

好。那要么等八点一刻那车,要么现在从北边的站派那两辆。你来定。

听懂:Your call 你来决定

轮到你:要求调车

八点前到不了,就请他们马上从北边的站调车。

你想说的意思:八点一刻太晚了,请从北边的站把那两辆车马上派过来。

  • 能说清
    Eight fifteen is too late. Please send the two trucks from the north plant now.
  • 自然
    Eight-fifteen is too late for us. Let's go with the north plant, please send those two trucks right away.
  • 高密度
    Eight-fifteen is too late for us, so let's go with the north plant and get those two trucks rolling right away.
值得记住的说法中文
too late for us对我们来说太晚
Let's go with …就选……吧做选择时很自然
get … rolling让……出发口语,指车马上开动
right away马上
Rosa

Got it. Kyle's setting that up now, and we'll keep the rest of your order coming every twenty minutes.

好的。Kyle 正在安排,剩下的车我们会保持每二十分钟一车。

听懂:setting that up 安排这件事 · the rest of your order 订单剩下的部分

Rosa

I'll confirm the exact times shortly. Anything else I can do for you this morning?

具体时间我一会儿确认。今天早上还有别的需要吗?

听懂:exact times 确切时间 · shortly 很快、一会儿

轮到你:书面确认

请经理把确认的时间发短信给你,迟到的费用之后再谈。

你想说的意思:请把确认好的时间发短信给我。迟到产生的费用,我们之后再谈。

  • 能说清
    Please text me the confirmed times. We can talk about the delay costs later.
  • 自然
    Yes, could you text me the confirmed times? And we'll need to talk about the delay costs later.
  • 高密度
    Yes, please text me the confirmed times so I can plan the crew, and we'll sort out the delay costs once the pour's done.
值得记住的说法中文
text me the confirmed times把确认的时间发短信给我text 当动词=发短信
the delay costs迟到产生的费用
sort out …处理好……比 solve 口语
once the pour's done等浇完以后
Rosa

Of course. I'll text you as soon as the trucks leave, and we'll go over the costs this week.

当然。车一出发我就发短信给你,费用的事我们这周再一起过一遍。

听懂:as soon as 一……就…… · go over the costs 把费用过一遍

Kyle

Trucks are getting loaded now. You'll get her text in a few minutes. Gotta go!

车正在装料。几分钟后你就会收到她的短信。我得挂了!

听懂:getting loaded 正在装料 · Gotta go 我得走了(挂了)

没听清、卡住时怎么接?

这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。

英文中文
Sorry, could you say that again a bit slower?抱歉,能慢一点再说一遍吗
Just to confirm, what time will the first truck get here?确认一下,第一车几点到?
Hold on a second, let me check with my crew.稍等,我问一下我的工人
Can you spell that for me?能帮我拼一下吗

在开口前练这一场

读过一遍,再开口说一遍:在开口前打开这一场,Kyle 和 Rosa 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。

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内容来源
开口前 App 里的练习场景「电话催混凝土:问清车在哪,要求按时连续供料」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
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2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。

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