物流仓库:带客户看机器人演示,讲清停车原因并约好下一步
AI角色、对话和声音都由 AI 生成,只用于练习。
这一场在哪里,发生了什么?
周二上午 10 点,美国俄亥俄州哥伦布市郊一家物流仓库的演示区,几台搬运机器人正在货架之间跑
你是机器人公司的现场工程师,正带潜在客户看自动搬运机器人的现场演示。客户方运营总监 Dana 只关心数字和上线时间,仓库现场主管 Mike 更担心工人安全和好不好上手。演示到一半,一台机器人在过道里突然停下了。
和谁对话?
- Dana
- 美国口音。客户方运营总监,务实,爱追问数字和日期
- Mike
- 美国口音。仓库现场主管,护着工人,担心安全和好不好上手
你要做到什么?
介绍演示区的规模和效率;讲清机器人为什么停下、多久恢复;说明工人培训有多简单;讲清从签约到上线的时间和试运行安排;主动提出下周四发报价和试运行计划。
这一场轮到你开口 5 次:
- 介绍演示
- 解释停车
- 讲培训
- 讲上线时间
- 约下一步
全文:这一场怎么说?
中英对照,不用注册。每一句都能点「听」,录音就是 App 里这一场的录音,只有角色的台词。轮到你的地方,写着你想说的意思、三种说法和值得记住的说法:能说清是短句,先保证对方听懂;自然是同事平时会说的;高密度更紧凑、信息更多。
Huh, they're quieter than I expected. I thought it'd be loud down here.
嗯,比我想的安静多了。我以为这儿会很吵。
听懂:quieter than I expected 比我预想的安静 · down here 这下面、这现场
Morning. We've got about forty minutes. So walk us through it. How many robots, and how much can they move?
早。我们大概有四十分钟。给我们讲讲吧:有几台机器人,能搬多少?
听懂:walk us through it 带我们过一遍 · how much can they move 能搬多少
轮到你:介绍演示
介绍演示区:6 台机器人在跑,整组每小时能搬 240 箱。
你想说的意思:演示区一共 6 台机器人,整组每小时能搬 240 箱。
- 能说清We have six robots here. Together, they move about 240 boxes an hour.
- 自然Sure. In this demo area we've got six robots running, and together they move about 240 boxes an hour.
- 高密度Sure, let me walk you through it. We've got six robots running in this demo area, and as a team they move about 240 boxes an hour.
| 值得记住的说法 | 中文 |
|---|---|
| let me walk you through it | 我带你们过一遍做演示、讲方案的常用开场 |
| We've got … running | 有……在运行 |
| as a team | 整组一起说整体产能,比 together 更有画面 |
| … boxes an hour | 每小时……箱说速率时 an hour 比 per hour 更口语 |
Okay, that's a solid number. I'll want to see it hold up on a busy Monday.
好,这个数字不错。我得看看忙的时候(比如周一)还能不能保持。
听懂:a solid number 一个靠谱的数字 · hold up (在压力下)保持住
Wait, that one just stopped, right when Carlos walked by with a cart. Is something wrong with it?
等等,那台刚停了,正好 Carlos 推着车走过去。它出毛病了?
听懂:walked by with a cart 推着车走过 · Is something wrong with it? 它出问题了吗
轮到你:解释停车
讲清停车原因:激光雷达检测到 2 米内有人,这是安全设计;人离开 3 秒后自动恢复。
你想说的意思:没坏,这是安全设计。激光雷达检测到 2 米内有人就会停,人走开 3 秒后它自己就恢复了。
- 能说清Nothing is wrong. The lidar saw someone within two meters, so it stopped. It starts again three seconds after he leaves.
- 自然Nothing's wrong, that's a safety feature. The lidar picked up someone within two meters, so it stopped. Once he steps away, it starts again after three seconds.
- 高密度Good catch, but that's by design. The lidar picked up someone within two meters, so it stopped for safety. Once the path is clear, it starts again on its own after three seconds.
| 值得记住的说法 | 中文 |
|---|---|
| that's by design | 这是故意这样设计的把“问题”说成设计,客户更安心 |
| picked up someone within … | 检测到……内有人pick up=(传感器)检测到 |
| Once the path is clear | 一旦路空出来 |
| on its own | 自动、自己比 automatically 更口语 |
Okay, good to know it's on purpose. But my people are in these aisles all day.
好,知道是故意的就好。不过我的人一整天都在这些过道里。
听懂:on purpose 故意的、有意设计的 · aisles (货架间的)过道
And some of them aren't big on tech. How long would training take, and how do they tell the robots what to do?
而且有些人不太会弄电子产品。培训要多久?他们怎么给机器人派活?
听懂:aren't big on tech 不太擅长用科技产品 · tell the robots what to do 给机器人派活
轮到你:讲培训
说明培训简单:只要半天,工人用平板就能派任务。
你想说的意思:培训只要半天,工人在平板上点一下就能派任务,很简单。
- 能说清Training is only half a day. Your team sends tasks from a tablet. It's simple.
- 自然Training only takes half a day. Your team sends tasks from a tablet, so it's pretty simple.
- 高密度Honestly, it's half a day of training, tops. Your team just assigns tasks on a tablet, so there's not much of a learning curve.
| 值得记住的说法 | 中文 |
|---|---|
| only takes half a day | 只要半天 |
| half a day of training, tops | 培训最多半天…, tops=最多……,口语 |
| assigns tasks on a tablet | 用平板派任务 |
| not much of a learning curve | 上手不难learning curve=学习难度 |
Alright. If it's really that simple, I can work with that.
好吧。如果真这么简单,我能接受。
听懂:I can work with that 我能接受、可以配合
Now, timing. We need this running before peak season. From signing the contract, how long until it's live?
再说时间。我们需要旺季前跑起来。从签合同算起,多久能上线?
听懂:peak season 旺季 · until it's live 到正式上线
轮到你:讲上线时间
说清上线时间:从签约到上线约 10 周,其中先在一个区试运行 2 周。
你想说的意思:从签约到上线大概 10 周,其中包括先在一个区试运行 2 周。
- 能说清About ten weeks from signing to go-live. First, we test in one zone for two weeks.
- 自然From signing to go-live, it's about ten weeks. That includes a two-week pilot in one zone first.
- 高密度We're looking at roughly ten weeks from signing to go-live, and that includes a two-week pilot in one zone, so we can iron out any issues early.
| 值得记住的说法 | 中文 |
|---|---|
| from signing to go-live | 从签约到上线go-live=正式上线,项目里很常用 |
| We're looking at roughly … | 大概需要……报时间、报价时比 It needs 委婉 |
| a two-week pilot | 两周的试运行two-week 作形容词时 week 不加 s |
| iron out any issues | 把问题都解决掉 |
Hmm, that's tighter than I'd like, but the pilot makes sense. I'd rather find problems in one zone first.
嗯,比我希望的紧,不过试运行有道理。我宁愿先在一个区发现问题。
听懂:tighter than I'd like 比我希望的紧 · pilot 试运行 · zone 区域
So what's the next step? I'll need real prices before I take this to our finance team.
那下一步呢?我拿去给财务团队之前,得有正式的价格。
听懂:next step 下一步 · take this to our finance team 拿去给财务团队
轮到你:约下一步
主动提出:下周四把报价和试运行计划发过去,之后再约时间沟通。
你想说的意思:我下周四把报价和试运行计划发给您,您看完我们再约个电话聊。
- 能说清I can send you the quote and the pilot plan next Thursday. Then we can talk.
- 自然How about I send over the quote and the pilot plan next Thursday? Then we can set up a call.
- 高密度Here's what I'd suggest: I'll send over the quote and a detailed pilot plan by next Thursday, and we can set up a call once you've had a look.
| 值得记住的说法 | 中文 |
|---|---|
| Here's what I'd suggest | 我的建议是主动推进下一步的好开头 |
| send over the quote | 把报价发过去send over 比 send 更口语 |
| by next Thursday | 下周四之前by=不晚于 |
| once you've had a look | 等您看过之后 |
Sounds good. Send it to me and copy Mike, please.
好。发给我,抄送 Mike。
听懂:copy Mike (邮件)抄送 Mike
And I'd like my shift leads there when the pilot starts. They'll have questions.
还有,试运行开始的时候我希望班组长都在场。他们肯定有问题要问。
听懂:shift leads 班组长 · when the pilot starts 试运行开始时
没听清、卡住时怎么接?
这一场准备的救场的话:没听清、一时想不起词,先用一句接住,再想内容。
| 英文 | 中文 |
|---|---|
| Sorry, could you say that again? | 抱歉,能再说一遍吗 |
| Good question. Let me check and get back to you. | 好问题,我确认一下再回复你 |
| Just to make sure I understand, you mean …? | 确认一下,你的意思是……? |
| Give me a second to pull up the numbers. | 稍等,我调一下数据 |
在开口前练这一场
读过一遍,再开口说一遍:在开口前打开这一场,Dana 和 Mike 用各自的口音说话,轮到你时停下来等你开口,不限时间;想不起来,提示先给首字母,再给英文说法,最后才给中文。
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还可以练哪些场景?
- 物流仓库:货放错了货架,赶在三点前把这单发出去美国口音
- 工厂车间:向厂长说清停线原因和补产计划美国、印度口音
- 快递分拣中心夜班:重新分人,定优先顺序,讲清安全英国、波兰口音
- 工厂车间:客户 QC 叫停后,说清原因、返工方案,保住周五出货美国、中国口音
- 仓库盘点差异:说清少货原因,提出复核和改进英国、波兰口音
- 工厂大门岗亭:给迟到的货车登记,讲清卸货口和路线美国、加拿大口音
这页是怎么写的?
- 内容来源
- 开口前 App 里的练习场景「物流仓库:带客户看机器人演示,讲清停车原因并约好下一步」:情境、角色、全文、三种说法和救场的话都是 App 里的原文,录音是 App 里这一场的录音。人名和情节是虚构的。
- AI 的使用
- 角色、对话和声音都由 AI 生成。
- 更新记录
- 2026-11-01 更新。发现错误,写信到 hello@kaikouqian.com。